IT Training Department Blog

MARCH 16, 2023

In-App Support can be used for consumer-facing software or employee-facing software. There is some overlap in use cases for in-app support, but even for similar use cases, it would be used in very different ways. In-App support gives employees information and help they need when and where they need it.

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IT Training Department Blog

NOVEMBER 2, 2023

When employees are confident and proficient in using the tools and systems they need to perform their jobs, they can work more efficiently and effectively. When employees feel supported by their organization through comprehensive training programs, they’re more likely to feel valued and engaged in their work.

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Social Networks Technology Companies Custom 120

IT Training Department Blog

AUGUST 3, 2023

Only companies that provide sufficient professional development opportunities for employees will reap the benefits of technology launched to help the business perform better. That’s where a user guide may be a complete waste of time but rather performance support or a short self-paced course is a better option.

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Roles Performance Support Training Train 94

MobileTrain

MARCH 31, 2024

While operational efficiencies undoubtedly play pivotal roles in driving organisational performance, the importance of investing in human capital and knowledge cannot be overstated. Mobie was a valuable on-the-go support tool , particularly beneficial for sales associates navigating peak moments or those needing quick reminders.

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Case Study Custom Internationalization Compliance Training 52

KnowledgeAnywhere

MAY 8, 2023

From choosing a system without technical support to neglecting to ask the correct demo questions, we'll provide practical tips and examples to help you make an informed decision when selecting the best learning system for your company's needs. Check out Knowledge Anywhere's LMS integrations here.

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Learning System Diversity Training System Companies 77

Dashe & Thomson

JULY 25, 2011

The IT Department was to create a knowledge base for an issue tracking system that would be used by the Help Desk. Four weeks before go-live, the Training Department realized that the knowledge base did not include processes and procedures, and the IT department had to turn its focus back to the software. Not eLearning.

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Wiki Learning Portal eLearning Consultant Portal 165

Making Change

JANUARY 8, 2019

There’s no guarantee that the firefighter will actually apply this knowledge, which is what we really want and what we should be helping them do. It describes information necessary to perform the action. The actions are your main objectives, and the bits of information represent the knowledge that supports those objectives.

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Learning Objects Learning Objectives Analysis Learning 275

Creativ Technologies

APRIL 22, 2022

This kind of learning should be implemented in the form of an ecosystem in the company that ensures that employees are always immersed in the required knowledge. Hence there should be associations between the senior and the junior employees to support the latter’s learning. They also have access to software for decision support.

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Association LMS Association Learning Management System Authoring Tools Performance Support 98

Hurix Digital

FEBRUARY 20, 2024

Additional Categories for Web Development Preprocessors and CSS Frameworks Performance Optimization Tools Accessibility Testing Tools Project Management and Communication Tools Learning and Community Resources 3. Sublime Text: Known for its speed and flexibility, offering powerful features for code editing and manipulation.

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Website Develop Tools Web 49

Performance Learning Productivity

MAY 1, 2014

Supporting our workforce to get better and achieve to their potential is not just about the money. We see examples of opportunities for improving performance by not training all around us. But simply changing perceptions also has little effect on improving organisational performance. Learning in the workflow is the way forward.

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Diversity Training Compliance Training Training Train 225

learnWorlds

JANUARY 22, 2024

In this article, we will explore the top-tier platforms that cater specifically to the needs of digital product creators and sellers, offering a comprehensive overview of their features, pricing, support provided, and overall effectiveness weighing their pros and cons, in maximizing sales and reaching target audiences effectively.

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Authoring Tools Platform Digital Productivity 59

Roundtable Learning

MAY 22, 2024

Instead of trying to force everyone to learn the same way, you can give them interpersonal, presentational, and immersive experiences that leave a lasting impact on their knowledge base. Augmented Reality Augmented reality is a go-to resource for workplace performance support. Are you ready for better training outcomes?

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Blended Learning Blended Diversity Training Budget 52

Hurix Digital

JANUARY 31, 2024

Individualized coaching, mentoring, and shadowing programs offer invaluable support but come with higher trainer and time commitments, impacting the budget. Content development: Creating customized training materials, playbooks, and product-specific knowledge bases. Contact us today for further info!

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Sales Companies Diversity Training Compliance Training 40

IT Training Department Blog

DECEMBER 7, 2023

Some great examples are the digital training solutions we create such as eLearning , training videos , performance support (these can be traditional also though), contextual help , and more. Something like performance support is a bit of an anomaly. Digital learning solutions are digital and almost always asynchronous.

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Digital Solution Training Train 85

Ninja Tropic

NOVEMBER 23, 2022

How to Develop, Implement, and Automate Product Knowledge Training. Final Thoughts on Product Knowledge Training. The point is that you need to deliver both on the product side and on delivering exceptional support to satisfy customers. To do that, product knowledge is imperative. Outstanding Customer Support.

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Knowledge Productivity Product Blended Learning 52

IT Training Department Blog

SEPTEMBER 14, 2023

Traditional training methods don’t provide the support employees need for learing company software. Employees who are well trained are well supported and more engaged in their job. That means they feel loved and supported by their leaders. Don’t you want employees to have that feeling of support?

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Simulations Software Simulation Software Learning Environment 104

IT Training Department Blog

MAY 15, 2023

Maybe you looked for a video but that’s not exactly the most efficient way for software support. This could include customizing the content to fit their skillset, providing additional support or training, and building an environment that is conducive to learning. Ya right huh!? My guess is that you looked for a help article.

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Software Guide Simulations Providers 52

Hurix Digital

OCTOBER 31, 2023

When healthcare professionals are skilled in using software, they can perform tasks more efficiently, saving valuable time and resources. Provide Accessible Learning Resources: Offer easy access to learning resources such as user manuals, video tutorials, and a knowledge base.

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Compliance Training HIPAA Training Organization Simulations 52

Epilogue Systems

OCTOBER 25, 2022

Lowering support tickets, eliminating the need for internal technical support teams, and training your staff to be technology experts. Adopting the proper solutions will significantly increase output, performance, and productivity, which will help you achieve your company’s overall goals and objectives. Productivity.

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Metrics Adoption Adopt Digital 52

Making Change

JANUARY 8, 2019

There’s no guarantee that the firefighter will actually apply this knowledge, which is what we really want and what we should be helping them do. It describes information necessary to perform the action. The actions are your main objectives, and the bits of information represent the knowledge that supports those objectives.

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Learning Objects Learning Objectives Analysis Learning 130

Wahoo Learning

MARCH 21, 2023

Use data analytics to track learner progress and identify areas where learners may need additional support. Provide opportunities for learners to apply their new knowledge and skills in real-world scenarios. At this point, audiences should be consulted to discover pain points and goals.

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Compliance Training Online Learning Objects Training 52

Wahoo Learning

MARCH 21, 2023

Use data analytics to track learner progress and identify areas where learners may need additional support. Provide opportunities for learners to apply their new knowledge and skills in real-world scenarios. At this point, audiences should be consulted to discover pain points and goals.

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Compliance Training Online Learning Objects Training 52

ProProfs

MAY 15, 2020

Generally, such classrooms are integrated with other robust tools for course authoring, quizzes, reporting, knowledge base, and more. mLearning supports learning in the moment of need, and given the fact that many employees own a smartphone or tablet, there is no reason to limit learning to clunky desktop computers.

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Virtual Classroom Authoring Tools Interactive Training 98

Clarity Consultants

SEPTEMBER 7, 2017

Provide guidance through examples, case studies, and other instructional support. Elicit performance through engagement in activities that recall and use the new knowledge. Provide immediate feedback to reinforce knowledge. Assess performance through testing. Enhance retention and transfer to the job.

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Instructional Design Diversity Training Theory Instructional 53

WhatFix

JUNE 28, 2023

The administrative tasks involved in organizing and managing training programs, including scheduling, registration, logistics, and support services. Put training needs assessment on autopilot Performing training needs assessment manually requires significant effort to collect, analyze, and interpret data from various sources.

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Cost Compliance Training Diversity Training Effectiveness 52

Edume

JANUARY 2, 2021

says Kerry Wekelo , COO of Actualize Consulting. Actualize Consulting reaped the rewards from implementing a recognition-rich culture - their “high turnover rate of 33% dropped to under 1%”. Identifying individuals’ knowledge gaps and creating learning material that bridges these gaps is only the first step in the process.

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Tips Expert Survey Community 116

Edume

JANUARY 2, 2021

says Kerry Wekelo , COO of Actualize Consulting. Actualize Consulting reaped the rewards from implementing a recognition-rich culture - their “high turnover rate of 33% dropped to under 1%”. Identifying individuals’ knowledge gaps and creating learning material that bridges these gaps is only the first step in the process.

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Tips Expert Survey Community 111

IT Training Department Blog

APRIL 27, 2023

Performance support is one of the most powerful types of training possible. Performance support on the other hand is focused, easy to scan, and helps you do a single task quicker than any other type of training. You’ll learn about how performance support can be put to the best use.

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Performance Support Performance Support Organization 52

Training Industry

AUGUST 9, 2017

The skill is a core competency that may impact multiple areas of performance. The training doesn’t impact performance; it’s not cost effective. There is a learning plan to build a knowledge base. The learners will likely need “hints” until they’ve mastered the knowledge, skill or ability.

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Cognitive Guidelines Training Train 43

Instancy

APRIL 4, 2022

Chatbots are helpful in various customer engagement processes, including customer service, eCommerce purchases, answering frequently asked questions, product consultation, data collection, etc. They will learn from their mistakes, which means they will be just as knowledgeable as human consultants. Types of Chatbots.

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Guide eLearning Consultant Association Learning Management System Authoring Tools 52

IT Training Department Blog

FEBRUARY 23, 2023

There’s nothing more powerful yet more forgotten or shunned in the training world than performance support. Some of the most common forms of performance support you’ll find are job aids and quick reference guides. Performance support is important to the workplace and employee learning.

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Performance Support Support Performance Reference 52

Plume

DECEMBER 8, 2021

Not only does this reduce your administrative costs right now, but it keeps them down as you scale your LMS to support more learners. Finally, if the above sounds like a lot of work, you can opt to use DIY integration tools such as Zapier , assuming both your marketing website and LMS support the use of it. Book your consultation now.

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LMS Website Learning Management System Coaching 52

The Training by Nelle Blog | Corporate Training and Consulting

JANUARY 2, 2023

All of the small details and facets that make up their day-to-day experience is largely based on those components, and a Gartner survey of HR leaders found that 47% cite employee experience as a top priority for 2023. and make changes as needed.

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Trends Predictions Report Develop 52

OpenSesame

JANUARY 6, 2014

When a top five Fortune 500 company set out to elevate its internal performance by ensuring strong core skills for new hires, Technology Transfer Services was up to the task of creating a large pool of global-ready training resources. Traditional means of training, including hands-on, on-the-job, self-study, etc.,

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Blended Learning Global eLearning Consultant LMS 82

IT Training Department Blog

JANUARY 4, 2024

Digital literacy is having the basic digital knowledge to perform a job whereas digital fluency goes beyond the basics into the realm of pushing the limits of company technology. Provide Resources: Provide employees with resources such as help articles (aka knowledge base), tutorial videos , or even contextual help.

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Digital Social Networks Diversity Training Mentoring 71

ProProfs

MARCH 6, 2019

Using an advanced learning management system , instructors can create courses pertaining to popular sales training programs such as consultative sales, sales networking, and sales territory management. It is, thus, a one-stop solution that provides both pre and post-training support. How does an LMS enable that? It’s pretty simple.

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LMS Sales Compliance Training Diversity Training 61

Maestro

APRIL 21, 2022

Supporting activities. We help others perform beautifully through employee training, professional development, product training, and personal development, which has application both in and out of the workplace. Consulting. These courses take many forms, but instructional design extends beyond learner-in-seat experiences too.

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Instructional Design Instructional Instruction Authoring Tools 52