IT Training Department Blog

NOVEMBER 13, 2023

Of course, the DAP won’t eliminate the need entirely for custom eLearning or performance support but it can shoulder most of the training weight. As new technologies emerge, employees can quickly adapt and learn how to use them effectively with the help of a digital adoption platform.

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Adoption Adopt Digital Platform 110

Performance Learning Productivity

NOVEMBER 24, 2014

Effective Metrics for Learning and Development I wonder what Shaw would think if he saw the way learning and development is predominantly measured in organisations today. For example a study of 829 companies over 31 years showed diversity training had "no positive effects in the average workplace."

Metrics 186

Metrics Personal Personalization Diversity Training 186

BrightCarbon

JULY 16, 2021

Custom presentation icons are crucial to building a strong brand identity across presentations. This blog post will show you how to source, create and animate custom presentation icons from within PowerPoint itself! This blog post will show you how to source, create and animate custom presentation icons from within PowerPoint itself!

PowerPoint 64

PowerPoint Slides Library Convert 64

Mindflash

JANUARY 18, 2012

How have your customers’ spending attitudes changed? Social trends — What is popular and important to your customers? What is popular, effective, and attention-getting? Customers and service trends — What inspires customer loyalty? Image used under Creative Commons by Flickr user RambergMediaImages.

Companies 89

Companies Virtual World Creative Commons Trends 89

Mindflash

MAY 1, 2012

And, you can start to build a rapport and connection with the employee, based on the understanding that you, the trainer, have a real interest in customizing training to fit every employee. How does it help you become more effective in your work? What is missing that would help you become more effective in your work?

Sales 79

Sales Creative Commons ASTD Education 79

Mindflash

MAY 30, 2012

If trainers don’t truly understand how a business works, what it expects out of its training department, or what it ultimately wants its employees to be able to do, they simply can’t be effective. Go out to lunch with the customer service managers. Effectiveness is about producing more with what you already have.

Business 95

Business Management Training Train 95

Mindflash

MARCH 30, 2012

“If you don’t have enough people on the floor, or if they aren’t well trained, customers can easily lose patience.” Image used under Creative Commons by Flickr user Ed Yourdon. What’s more surprising is that they are more profitable than most of their competitors and have more sales per employee and per square foot.”

Training 77

Training Train Creative Commons Write Blog 77

Mindflash

JUNE 6, 2012

Most trainers can’t just go to the VP of customer service and tell them they need 11 months to create that new-hire training program. If you do customer service training, take calls in class. What could be more effective than that? Image used under Creative Commons by Flickr user alantankenghoe.

Instructional Design 105

Instructional Design Instructional Instruction Design 105

Learning Visions

AUGUST 23, 2009

Sunday, August 23, 2009 Kineo Webinar: Compliance Training Case Study Kineo will be holding a free webinar on developing cost-effective compliance training on Thursday, August 27, 2009. Rapid E-learning provides an alternative to develop compliance training cost-effectively and quickly. Join Kineo and Mary K. Schottmiller J.D,

Case Study 100

Case Study Compliance Training Compliance Study 100

Mindflash

JUNE 20, 2012

Effective learning designs make use of activities in which learners create their own learning. Learning departments should reject their secluded offices for desks where the sales, customer service, or operations teams sit. Then write something on it, like What’s causing your customers pain, and how should it be fixed?

Enterprise 2.0 93

Enterprise 2.0 Collaboration Authoring Tools Enterprise 93

Mindflash

APRIL 5, 2012

Khan Academy , which has made this form of learning popular (and effective) in public education; and TED videos, which are wildly popular among those looking for short, inspirational bursts of learning. ” The subject and title of the tutorial should be, “How to Write Effective Notes to Keep Track of Client Communications.”

Wiki 80

Wiki Tutorial Create Training 80

Mindflash

MAY 15, 2012

The employee has the ability to customize their learning — to assess specifically what they need to improve their performance — rather than be forced to participate in education that is defined by the organization. Image by Casie Yoder used under Creative Commons via Flickr user aflcio. Follow him on Twitter.

Compliance Training 63

Compliance Training Training Train Creative Commons 63

Learning with e's

JUNE 22, 2015

Damage to reputation and brand can have long lasting and extremely detrimental effects on business. It's a useful way for them to have dialogue with their clients, and to develop better customer relations. In higher education, our customers are our students. Unported License. Posted by Steve Wheeler from Learning with e's.

Twitter 40

Twitter Track Social Media License 40

Learning Visions

JULY 13, 2009

Monday, July 13, 2009 Kineo Product Knowledge E-Learning Webinar Kineo will be holding a free webinar on creating effective product knowledge e-learning on July 16th, 2009. Learners need to know the benefits, how to recognize customer needs for a product, and how to close the sale. United States License. Template by Tina Chen.

Knowledge 100

Knowledge Productivity Product Case Study 100

Mindflash

DECEMBER 6, 2011

Adding badges, achievement points, and rewarding small accomplishments as in video games has been widely celebrated as a great way to improve work ( and customer loyalty ). If you want employees to develop these skills, it can be far more effective than traditional training.”. Image used under Creative Commons by Flickr user Rad Jose.

Gamification 72

Gamification Ideas Games Write Blog 72

Mindflash

FEBRUARY 14, 2012

When in fact, that may have some value and people may pick up some new ways of thinking that will help their attitude, but sales training, to be effective, really has to be targeted at specific behaviors that working a specific environment. Image used under Creative Commons by Flickr user velvettangerine.

Sales 80

Sales Theory Coaching Training 80

ATD Learning Technologies

MARCH 1, 2016

What authoring tool works best with custom JavaScript to compliment your course? Adobe Captivate, Articulate Storyline, and Lectora all let you add custom JavaScript. An LMS can have a rating system, a recommendation engine, and effective search capabilities to help your learners find the right content. It depends!

Authoring Tools 40

Authoring Tools Adobe Captivate Flash to HTML5 Conversion AICC 40

Learning with e's

MAY 26, 2011

Others in the group responded that if one wasn't familiar with the other person's perspective, then it was difficult to argue effectively. Image source by Sludgegulper Ten years of arguments by Steve Wheeler is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 If they invite me back, I won't say no.

Wiki 66

Wiki License Creative Commons Teach 66

Mindflash

MAY 23, 2012

It forces people like me — who use PowerPoint on a daily and weekly basis — to modify the corporate templates to make them more practical and effective at communicating. Most of these considerations are minor in nature but can have a big impact on the template’s usability and the effectiveness of the final presentations.

PowerPoint 78

PowerPoint Templates File Size Slides 78

Learning with e's

APRIL 30, 2011

We wanted to test out our ideas on the 'celebrity effect' in which people change their behaviour when they meet face to face with a famous person. My study went something like this: In the experimental condition, two of us walked into a shop and posed as customers. 1972) Effects of feeling good on helping: Cookies and kindness.

Digital 87

Digital Social Media License Social 87

Learning with e's

FEBRUARY 6, 2014

Many businesses and individuals (including me) lost a lot of earnings and time, and some probably suffered adverse health effects. Retailing high cost products to meet the demands of the most affluent customers may not be enough to sustain a business. It was incredibly stressful. This is a high stakes game. Unported License.

Innovation 80

Innovation License Creative Commons Business 80

eLearning Learning Posts

MARCH 16, 2010

Virtual Team Management - ID Reflections , March 8, 2010 I recommend this simulation to all those who either are handling a globally distributed team or a project, and to all managers who feel that effective communication is one of the keys to business success. Creative Commons Use in For-Profit Company eLearning?

Blended Learning 43

Blended Learning Compliance Training Authoring Tools Instructional Design 43

Mindflash

MARCH 12, 2012

Koerner also insists that the job profile reflect the company’s defined strategy to serve customers, win market share and outperform the competition. This post originally appeared on Mr. Stein’s Commentary on Sales Effectiveness blog. Image used under Creative Commons by Flickr user ky_olsen.

Sales 65

Sales Creative Commons Assessment Job 65

Learning with e's

MARCH 13, 2012

Another social effect is the self-help user groups that spring up to support the product and its application. 1991) Crossing the Chasm: Marketing and selling high-tech products to mainstream customers. Main image source New ideas in a digital age by Steve Wheeler is licensed under a Creative Commons Attribution 3.0

Ideas 83

Ideas Digital Adoption Adopt 83

learnWorlds

FEBRUARY 9, 2022

How to use creative commons. However, there are people out there who are either just entering the interior design market as freelancers and want to learn more or who have free time that they would like to spend creatively. Brand Identity Design. Print & Editorial Design. Package Design. Pattern Design and Illustration.

Teach 52

Teach Diversity Training Online Design 52

Learning Visions

MARCH 15, 2007

Thursday, March 15, 2007 Learning Mate Demo Im in search of good examples of cheap but effective e-Learning in the vein of the 21st century designer (web 2.0, I checked out the Learning Mate site and it seems that all of their work is custom-produced; that this is not a template solution or authoring tool. ils, etc.). Not even 3D.

Simulations 100

Simulations eLearning Guild Moodle Brandon Hall 100

Mindflash

FEBRUARY 2, 2012

Not every lesson needs to be custom-tailored to your business — in all likelihood, your business isn’t as unique as you think it is. Social learning interventions are an innovative way to reach more people, with fewer resources, and in a way that’s likely to be highly effective. ” They’re not.

Organization 74

Organization Strategy Innovation Social Learning 74

Tony Karrer

FEBRUARY 22, 2011

The availability of cost-effective resources to facilitate wide collaboration (including open source software that enables wikis, discussion groups, chat and even web conferencing) presents the chance for organizations to reconsider the effectiveness of the performance support being offered to their people. Here's what came up.

Predictions 198

Predictions Diversity Training Compliance Training Authoring Tools 198

Learning Visions

JUNE 27, 2007

They have become adept at incorporating flash animations, pdfs, PowerPoint presentations, audio-visual material and any number of other techniques for getting training messages across to users in effective and imaginative ways. Have the e-Learning vendor create the first few custom programs. How adept are these SMEs really getting?

Rapid eLearning 100

Rapid eLearning Instructional Design Atlantic Link Case Study 100

Learning Visions

FEBRUARY 6, 2009

Hit Us Hard 31% Hurt A Little 33% Not Much Effect 33% Helped Us 3% (Is "it hasnt hurt us yet, but Im nervous" an answer?) If program is about improving customer service -- then ask customers. You could go all out and separate the effects of training by using control groups. Sometimes the manager does know.

Authoring Tools 100

Authoring Tools Metrics Wiki Develop 100

Rapid eLearning

DECEMBER 15, 2008

However, it is a cost effective approach and with some practice very viable. And, it’s not always cost effective to buy one, either. You can also join a user group on a site like Flickr and share your pictures using a Creative Commons license. How To Easily Create Custom Color Schemes in Engage ‘09.

Photo 98

Photo Stock Camera Tips 98

Rapid eLearning

FEBRUARY 1, 2011

This is a great time to test the customer support. Rapid elearning is attractive because you can create effective elearning courses with little or no programming required. There are many sites that give away open source content or images under creative commons licenses. Rapid Assets. But what about everything else?

Rapid eLearning 80

Rapid eLearning Authoring Tools Instructional Design Low Cost 80

Learning Visions

MARCH 14, 2008

Do you ever develop a mnemonic for a custom course? Things might get a bit silly with all that snapping, but I bet its effective. Online courses provide ample opportunities to creatively and repeatedly introduce learners to concepts through the subtle, yet effective, use of graphics and/or audio. 8:34 AM Cammy Bean said.

eLearning Strategy 100

eLearning Strategy Instructional Instruction Strategy 100

Infopro Learning

JULY 11, 2017

Here are 9 cost-effective ways to revamp outdated online training content as quickly as possible. De-cluttering your eLearning course design can give it a cost-effective makeover. As a result, you’re able to customize the online training content to help them achieve their learning objectives.

Compliance Training 280

Compliance Training Budget Authoring Tools Content 280

Learning Visions

JULY 31, 2009

Is it the vendors? -- The LMS companies, the custom content developers, the off-the-shelf content creators. To me, "industry" evokes the big business machine and not the customer. Wendy Wickham This work by Cammy Bean is licensed under a Creative Commons Attribution-Noncommercial 3.0 The Industry.

Blended Learning 100

Blended Learning Industry Corporate eLearning eLearning Guild 100

Learning Visions

AUGUST 1, 2007

In the Learning Portals that we create for our clients, we need to think about how we can ensure that updates are effectively tracked and recorded and that old versions of courses are properly archived. There are already many companies fighting for the customers to choose their courses. Is that true?) This is a good point.

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Version Content Second Life Rapid eLearning 100

Learning Visions

MAY 4, 2007

One of our main products is creating customized templates for our clients; "empowering non-programmers to build e-learning." And hopefully, they are flexible enough that they can be altered as needed in order to create an effective learning experience. I think about this topic a lot. They provide a mental model. Getting an Informal M.Ed

Rapid eLearning 100

Rapid eLearning Templates Instructional Design eLearning Guild 100