Epilogue Systems

MARCH 23, 2023

Customer success (CS) is a component of the SaaS industry that is taking on more and more significance. Yet, customer success in SaaS is still a relatively young area, and entering something you don’t fully understand might be challenging. Customer success in SaaS definition What is customer success?

Custom 52

Custom Metrics Adoption Adopt 52

TechSmith Camtasia

FEBRUARY 24, 2020

Can you build a successful business without successful customers? But, most companies (both large and small) don’t invest enough time and energy in customer education — actually helping their customers learn to use your products. Customers feel anxiety when they try a new product or service.

Custom 92

Custom Education Content TechSmith 92

SweetRush

JULY 28, 2022

In our article Comparing Off-the-Shelf vs. Custom eLearning Solutions: Which Is Best? , we took an honest look at the benefits and potential pitfalls of buying a ready-made eLearning solution versus building something from scratch with a custom eLearning solution provider. What is custom learning? Why would we do this?

Sexual Harassment Training 69

Sexual Harassment Training Compliance Training Harassment Training Diversity Training 69

Ed App

JANUARY 27, 2023

Proper hotel management and hospitality training are essential in making sure hotel staff comply with hospitality standards and give guests the best customer service experience. If you prefer a more bespoke training program, you can take advantage of EdApp’s course creation services.

Compliance Training 75

Compliance Training Tools Blended Learning Management 75

Kitaboo

FEBRUARY 21, 2024

Factors to Consider When Selecting Digital Rights Management Software in 2024 Compatibility Security Features Flexibility and Customization User Experience Compliance and Legal Considerations Cost and Pricing Model Support and Maintenance Customer Reviews III. Guide: How to Build an eBook Store Download Now!

Digital 59

Digital Authoring Tools Software Management 59

Hurix Digital

OCTOBER 18, 2022

Modern-day cloud-based SaaS (Software-as-a-Service) LMS platforms do not require installation, maintenance, or upgradation. Knowledge Retention: Proper reinforcement is essential for keeping learners interested in the subject. LMS platforms simplify knowledge management by providing easy access to a massive knowledge base.

LMS 52

LMS Platform Open Source Scanning 52

learnWorlds

JANUARY 22, 2024

LearnWorlds Support LearnWorlds provides support 24/7 support and onboarding for new customers. It provides a user-friendly and customizable platform for individuals and businesses of all sizes to sell products and services. out of 5 based on Capterra’s user reviews. ’ – Amy S. ’– Maruf O. Who is it for?

Authoring Tools 59

Authoring Tools Platform Digital Productivity 59

Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). . What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? To do that, product knowledge is imperative.

Knowledge 52

Knowledge Productivity Product Blended Learning 52

Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). ?. What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? To do that, product knowledge is imperative.

Knowledge 52

Knowledge Productivity Product Blended Learning 52

Ed App

DECEMBER 14, 2022

This is made possible with its Content Creation Services, where they’ll develop and design the learning materials from your documentation. . Content Creation Services. Keep your team aligned with all the important information using a knowledge sharing platform. Multiple file formats. Key features: Knowledge hub.

Knowledge 52

Knowledge Platform Authoring Tools Confluence 52

Hurix Digital

JULY 9, 2023

Together they can provide more accurate and efficient automation powered by an informed knowledge base. Tackling Complex Data RPA works best on structured data that adheres to predefined formats. Accurate task completion contributes to quality services and higher customer satisfaction.

Cognitive 40

Cognitive Roles Flash to HTML5 Conversion Pattern 40

Appsembler

FEBRUARY 13, 2024

Maybe you’re looking for a platform to accommodate your specific course formats and integrate with your current tech stack. Customization options: Choose an LMS that allows you to customize branding, create custom certificates, and tailor course content to match your company’s style and tone.

Open 52

Open Platform Open Source Association LMS 52

Appsembler

JULY 17, 2023

Gain insights into the final decision-making process, implementation planning, and negotiation of contracts and service-level agreements (SLAs). Additionally, assess the vendor’s customization and integration options to ensure their LMS can adapt to your organization’s unique requirements seamlessly.

vendor 52

vendor LMS Case Study HIPAA Training 52

Hurix Digital

JULY 19, 2023

Educators are also benefiting thanks to game-based assessments that provide opportunities for interactive assessments, formative assessments, and summative assessments. Read on to learn about 10 types of game-based assessments, and 10 ways educators can use them to evaluate student learning and progress.

Evalution 52

Evalution Assessment Games Metrics 52

Ed App

NOVEMBER 9, 2022

EdApp’s Briefcase feature allows you to attach additional learning materials, resources, and records of any file format alongside the courses. Customization includes training types for HR, retail, support, and most importantly, sales. Customized learning pathways. Product Training Platform # 2 – WorkRamp.

Authoring Tools 40

Authoring Tools Platform Productivity Product 40

Appsembler

JANUARY 7, 2024

Customization and Integration Capabilities: Select an LMS that allows branding and language customization and offers API access for seamless integration with existing tools, ensuring scalability and a personalized learning environment. Excessive customization might detract from the learning experience.

LMS 104

LMS Free Diversity Training Metrics 104

Ed App

MARCH 16, 2022

We’ve listed our recommended Udemy alternatives so you can explore more eLearning approaches or formats other than Udemy’s long, video-based courses. Unlike Udemy which offers video-based courses, EdApp develops its courses for improved retention and convenience through a gamified microlearning format. Knowledge base.

Alternatives 52

Alternatives Virtual Classroom Diversity Training Compliance Training 52

WhatFix

MAY 11, 2023

In-person group training sessions for soft skills training like customer service, team-building, and client management. Some key components of employee onboarding include: Functional training to provide an overview of the organization’s products/services, clients/customers, and organizational structure.

Harassment Training 97

Harassment Training Diversity Training Compliance Training Sexual Harassment Training 97

Plume

DECEMBER 8, 2021

If you do, then scaling up your service in its current form is going to cost a lot more than it needs to, or will take longer as your team scrambles to keep up with demand. When we’re building our client’s custom Learning Management Systems, we’re almost always building self-enrollment functionality as standard. Let’s see how it works.

LMS 52

LMS Website Learning Management System Coaching 52

eLearningMind

JULY 21, 2023

Simulations don’t really make sense when eLearning is knowledge based only. Instead, compliance training is one of those knowledge-based or “need to know” tenants of onboarding, so information-based delivery methods are usually more appropriate.

Simulations 52

Simulations Compliance Training HIPAA Training Corporate eLearning 52

TalentLMS

MARCH 15, 2019

A brand-new ticketing system and the new Knowledge Base have arrived to complement the Mega Help Menu. You can also rate the experience, so we make sure we’re constantly delivering exemplary customer service. We also improved UI & UX across the ticketing system and Knowledge Base. Ticketing System.

Scanning 75

Scanning Micro-Learning ILT SCORM 75

Learning Pool

JANUARY 16, 2024

There are three main types of learning objectives for corporations: Knowledge-based: These concentrate on imparting information, facts, and knowledge to deliver a better understanding of the organization’s products and processes. The audience is not only the product team but also marketing, sales, and customer service.

Corporate Learning 52

Corporate Learning Compliance Training Diversity Training Performance Support 52

Learning Pool

JANUARY 16, 2024

There are three main types of learning objectives for corporations: Knowledge-based: These concentrate on imparting information, facts, and knowledge to deliver a better understanding of the organization’s products and processes. The audience is not only the product team but also marketing, sales, and customer service.

Corporate Learning 52

Corporate Learning Compliance Training Diversity Training Performance Support 52

learnWorlds

JULY 14, 2022

If you need to create a customized learning unit for very specific purposes, then you might need an authoring tool to achieve that. Using another e-learning authoring tool is suggested for advanced users, instructional designers, and trainers who are looking for very advanced and custom learning activities and need to create them themselves.

Authoring Tools 116

Authoring Tools eLearning Tools Authoring Compliance Training 116

IT Training Department Blog

NOVEMBER 13, 2023

It can be used for a vast number of things but it’s particularly helpful for learning & development and corporate technical training specifically At its core, a DAP is a Software as a Service (SaaS) typically that sits on top of your company’s software. This is a Pendo walkthrough that has the user perform the action.

Adoption 115

Adoption Adopt Digital Platform 115

Ed App

JANUARY 25, 2021

They offer custom integrations for companies that require specific configurations and update to current integrations over time based on the feedback they receive from customers. Ipix LMS does not limit the courses that we can create, and it supports formats such as PowerPoint, video, SCORM files, 3D videos, CSV files, and PDFs.

Solution 52

Solution LMS WizIQ Totara 52

Ed App

FEBRUARY 17, 2022

You can also ensure that learners are reminded of course any deadlines or course updates by enabling the custom push notification feature. Highlights: Drag and drop authoring tool, elearning and quiz templates, course library, gamification, leaderboards, rewards, custom push notifications, . Talent LMS Alternative #2 – Trainual.

Alternatives 40

Alternatives Virtual Classroom LMS Authoring Tools 40

WhatFix

FEBRUARY 23, 2023

Aside from the above-mentioned types of handover documentation, you might also encounter different ones, such as succession plans , sales-to-service handoffs, and financial handovers. the format of each deliverable. For example, operations manuals and documentation will typically be in a document format such as PDF or.doc.

Templates 52

Templates Help Create Case Study 52

Ed App

OCTOBER 25, 2021

As each course comes in a microlearning format, EdApp has got you covered with their bite-sized content for enhanced knowledge retention, perfect for learners with short attention spans. It also features a custom URL and white labeling, allowing you to personalize your training materials to match your company’s logo.

Authoring Tools 52

Authoring Tools Tools Course Compliance Training 52

Infopro Learning

NOVEMBER 3, 2020

Today the customer experience is one of the top factors consumers consider before making a purchase. This is one of the many reasons why improving customer service is a high priority for many modern organizations. They need to know how your offerings can help customers with their pain points.

Sales 419

Sales Knowledge Productivity Product 419

learnWorlds

JULY 6, 2022

Providing great client service also improves the chances of getting a referral. Still, service supersedes many things. Employees can access an interactive knowledge base with peace of mind, providing asynchronous learning even when they work remotely. By doing so, you are able to retain more clients. Black Friday Offer!

Compliance Training 103

Compliance Training Blended Learning Benefits eLearning 103

WhatFix

FEBRUARY 2, 2023

Basic employee training and a shared knowledge base or internal wiki is no longer enough to fulfill your employees learning needs. Competitive advantage Most importantly, well-trained employees are better equipped to deliver quality services to your customers, way better than what your competition can offer.

Examples 52

Examples Strategy Program IBM 52

Lemonade

SEPTEMBER 10, 2019

For example, if you are creating a course on customer service skills, you probably don’t want to use a lot of quiz format games. The format of the role-play game is better suited to the content in this case because it’s soft-skill based.

Cognitive 41

Cognitive Quiz Training Train 41

Lemonade

SEPTEMBER 10, 2019

For example, if you are creating a course on customer service skills, you probably don’t want to use a lot of quiz format games. The format of the role-play game is better suited to the content in this case because it’s soft-skill based.

Cognitive 40

Cognitive Quiz Training Train 40

LifterLMS

DECEMBER 24, 2023

He built an AI course website called ‘ Learn AI Now ,’ a customized learning platform constructed using LifterLMS. And be able to build that relationship with their customers. So I noticed that LifterLMS, I believe cares more about their customers than they do about making that penny. Like what’s your approach?

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Website Mobile Education LMS 94

TechSmith Camtasia

NOVEMBER 11, 2019

Now this screenshot can be sent via email or placed on a knowledge base to notify a team of a system update. This also works for creating custom watermarks. Note: If you want your custom stamp to be scalable (a vector graphic like the stamps included with Snagit), make sure it is saved in vector format as a.PDF file.

SnagIt 75

SnagIt TechSmith Templates Images 75

Interactive Services

JANUARY 15, 2019

Organizations are exposed to greater compliance risks than ever as the pace of globalization quickens, the global regulatory environment grows more complex, and customers and shareholders become more demanding. Interactive games, cartoons, and vignettes customized to local cultures that teach ethical principles and behavior.

Compliance Training 40

Compliance Training Global Compliance Diversity Training 40