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Tips to Create an Internal Knowledge Base for Employees

EduPivot Knowledge Center

As a solution to this problem, the implementation of an internal knowledge base becomes increasingly essential, offering a centralized resource for employees to access valuable information, especially in time-sensitive situations. In this article, we will explain more about what an internal knowledge base is and why it’s important.

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9 Simple Hacks to Write Better Knowledge Base Articles

TechSmith Camtasia

A knowledge base is a set of organized information about your product or service that a reader can go through to learn about said product or service or how to solve related problems. Knowledge bases can be aimed at internal or external audiences and can serve different purposes. Ask the right questions. Real-life example.

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Product Knowledge Training: Creating and Implementing a PKT Plan

Infopro Learning

Today businesses that provide quality customer experiences can set themselves apart from competitors and gain a more extensive base of loyal customers. This has led many organizations to look for ways to improve customer experiences. In this framework, 70% of the training content is placed in an experiential format.

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SCORM – Why does it matter and why do you need it?

Kitaboo

You’d like to buy some of your courses from off-the-shelf content providers, but you may like to create custom courses in-house for certain topics. You need an easier, more “interoperable” solution which everyone agrees on, and the content library publisher is able to give you content in a standard format at bulk rates.

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Formative Assessments in the Workplace: Business Benefits & Examples for Employee Development

Acorn Labs

When the customer tastes the soup, that's summative assessment.". Say a manager (who's picked for succession planning) gets put in the same generic course on leadership as their junior associate successor, despite already acquiring that knowledge in the three years they've worked in the organisation. What is a formative assessment?

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5 Strategies to Build Effective Microlearning Solutions for Remote Employees in 2023

Infopro Learning

Also, the millennial generation wants real-time, relevant information in rich media formats that can be used immediately and anywhere. It uses creative and innovative ways to make it easier for learners to understand and use the knowledge or skills at their jobs. Choose Mobile Customization for Seamless Learning.

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7 Benefits of Building a Customer Education Program [Guide]

learnWorlds

When it comes to attracting and retaining customers, customer education offers the best solution. With a solid customer education program in place and the effective practice of educational marketing , a business can easily stand out from the competition and build a loyal customer base that keeps on growing and growing.