Tony Karrer

DECEMBER 14, 2009

And it can turn into great things like: Discussion Forums for Knowledge Sharing at Capital City Bank. I don’t actually think using the terms “social learning” or “informal learning” is the right way to go about selling this stuff either. Learning Event? eLearning 2.0 eLearning 2.0 Work Event?

Diversity Training 109

Diversity Training Scanning PWLE Case Study 109

Tony Karrer

FEBRUARY 22, 2011

Learning content will be transformed for easier consumption. Success metrics for learning will be based on content access, views, involvement and downloads. Learning leaders will be more focused on relevancy of information. Grows - But Creating "eLearning 2.0

Predictions 198

Predictions Diversity Training Compliance Training Authoring Tools 198

Jay Cross

MAY 2, 2015

became customers. Learned every aspect of the training business, from marketing to design to models to costs, from ISA to ISPI. informal learning. Thought leader and chief proponent of informal learning. DIY learning. Formal Training. More than half of the 100 largest banks in the U.S. Book (2008).

Change 36

Change Case Study ISPI Virtual World 36

Jay Cross

AUGUST 3, 2012

Serving enterprise customers. Knowledge workers learn three to four times as much from experience as from interaction with bosses, coaches, and mentors. They learn about twice as much from those conversations compared to structured courses and programs. Learning is social. They changed the title on me.).

Social Networks 62

Social Networks Compliance Training Jive Yammer 62

Jay Cross's Informal Learning

JUNE 25, 2010

David has been a major influence on my views of knowledge management. The Gurteen Knowledge-Letter is a free monthly e-mail based KM newsletter for Knowledge Workers. It is sponsored by the Knowledge Management Forum of the Henley Business School, Oxfordshire, England.

KM 40

KM Knowledge Newsletter Knowledge Worker 40

Learning with e's

MAY 29, 2013

Most anthropologists agree that a tribe is a (small) society that practices its own customs and culture, and that these define the tribe. These often exhibit customs and cultural values that separate them from activities that occur in ''real life'' contexts. Finally, learning should be situated. References Godin, S.

Global 91

Global Digital Social Networks Social Media 91

Learnnovators

JUNE 13, 2015

We remain continuously inspired by thoughts from today’s learning leaders on the evolving nature of learning and performance development in the workplace. One of the principles of the future employee will be the shift from being a “knowledge worker” to being a “learning worker”. ” – Jacob Morgan.

Blended Learning 173

Blended Learning Performance Support Education Blended 173

Tony Karrer

MARCH 16, 2009

…redeploying training staff as mentors, coaches, and facilitators who work on improving core business processes, strengthening relationships with customers, and cutting costs. In 2019: A workplace learning odyssey Performance support will be built into the workflow and take the form of online tools, networks and coaching.

eLearning Consultant 103

eLearning Consultant Consulting Job Management 103

Jay Cross

JUNE 2, 2013

Two days of the trip were paid work: One day I keynoted the Learning Innovations and Quality Conference and participated in the launch of the International Council for Open Research and Education ( ICORE ) in Rome. On another day I led a masterclass in informal learning and 702010 for a high-tech company and its customers in Utrecht.

Communities of Practice 40

Communities of Practice Maslow Community Delicious 40

Vignettes Learning

OCTOBER 7, 2015

What pushes the popularity of micro, small bites learning or learning by snippets and drips? There Is Strong Evidence of a Convergence of Forces Velocity of business is rapid - Organizations need to train people quickly to push products, support customers, comply with laws and others.

Ideas 40

Ideas Micro-Learning eLearning Strategy xapi 40

Learnnovators

JULY 20, 2015

Learnnovators: In this age where PR has greatly transformed with the power of social media networking, how significant is it still for organizations to rely on external professional PR services such as yours vis-à-vis building in-house PR capability to build brand and customer relationships?

Authoring Tools 170

Authoring Tools Social Networks Virtual Classroom Press 170

Jay Cross's Informal Learning

MARCH 31, 2009

When information abounds, peers take over. In a knowledge era, workers are the means of production. Knowledge workers do their best when challenged to figure things out for themselves. Think of learning as a partnership with learners, not “delivery.”. Expect to see a learning equivalent soon.

Internet 47

Internet Culture Long Tail Instant Messaging 47

Living in Learning

AUGUST 23, 2009

We are behind the flow of business, and many of us do design and develop solutions for the bigger slice of the learning opportunity pie. If knowledge workers are not in training, they must be at work. The type of learning that is rapidly trending upward is informal learning. Expanded Scope of Discovery.

Performance Support 113

Performance Support Design Support Instructional Design 113

Learnnovators

FEBRUARY 17, 2014

We have known for more than a century that learning without context rarely sticks and rarely changes behaviour (and ‘learning’ is fundamentally ‘changing behaviour’). So we are seeing increasing interest in social and informal learning. They are happening anyway, and have always happened. It requires a lot more than that.

Blended Learning 100

Blended Learning Performance Support Compliance Training eLearning Consultant 100

Learnnovators

FEBRUARY 16, 2014

We have known for more than a century that learning without context rarely sticks and rarely changes behaviour (and ‘learning’ is fundamentally ‘changing behaviour’). So we are seeing increasing interest in social and informal learning. They are happening anyway, and have always happened. It requires a lot more than that.

Performance Support 113

Performance Support Compliance Training Social Learning Ratio 113

Joitske Hulsebosch eLearning

MAY 31, 2019

You will not get better proof of the power of online, informal learning. And at the same time it shows what the biggest bottleneck is: organizations do not have an eye for self-learning professionals and do not facilitate this type of learning either. The customer also wants something 'new'. What do you think?

Organization 119

Organization Learner Information Overload Innovation 119

Instancy

MARCH 23, 2021

Learning can happen within the work environment or business chat applications. For example, learning may be assessed within chat and work collaboration apps like Microsoft Teams. Learning can be pushed to the knowledge worker automatically using artificial techniques based on the work tasks being performed. .

Blended Learning 52

Blended Learning Performance Support Learning Case Study 52

eLearning Learning Posts

MAY 3, 2010

All you ever wanted to know about informal learning - Informal Learning , April 27, 2010 YouTube of Jay’s UMBC ISD Now! It captures my current thinking about informal learning. …Tags: Tags: Informal Learnin. in the custom eLearning development would be essential. ActionScript (8).

Google Buzz 85

Google Buzz iPad Blended Learning Google 85

Jay Cross

MARCH 14, 2010

Training directors see learners; everyone else sees workers or employees.). Knowledge Workers. The knowledge worker’s objective is to learn what it takes to do the best she can. A great industrial worker might be half again as productive as his middle-of-the road peer. There’s more and more to learn.

Business 52

Business Metrics Director Knowledge Worker 52

Living in Learning

AUGUST 14, 2009

In the first hour-long segment, an Industry Perspectives panelist, Josh Bersin made an observation that validated one significant trend in particular – the rapid increase in the use of informal learning. In their work context is where informal learning opportunities surface as best of breed learning solutions.

Instructional Design 170

Instructional Design ADDIE Blended Learning Design 170

Convergence Training

FEBRUARY 6, 2020

In instances like this, it’s common to use the online training course to introduce fundamental knowledge workers will need in order to understand and perform their job task. Informal Learning. What about help materials you can access 24/7, such as an online knowledge base or helpful self-guided videos?

Compliance Training 53

Compliance Training Blended Learning Companies Online 53

Instancy

APRIL 21, 2014

For example, a blending of self-paced and collaborative learning may include review of important literature on a regulatory change or new product followed by a moderated, live, online, peer-to-peer discussion of the material’s application to the learner’s job and customers.

Blended Learning 52

Blended Learning Online Learning Business Online 52

Jay Cross's Informal Learning

JANUARY 10, 2009

But it you don’t invest, you may lose competitive advantage, put relationships with customers at risk, fail to meet your business objectives, decrease morale, and extinguish the flame of innovation. Love customers. The technology objective is to select the best flamingos to build and strengthen relationships with customers [4].

Authoring Tools 57

Authoring Tools Network Corporate eLearning Compliance Training 57

Jay Cross

APRIL 16, 2013

The start-up stiffed me but the paper morphed into the Informal Learning book. I’ll be leading a series of master classes on informal learning and working smarter in Europe. Informal Learning – the other 80%. Because organizations are oblivious to informal learning, they fail to invest in it.

Informal Learning 98

Informal Learning Informal Blended Learning Authoring Tools 98

Jay Cross's Informal Learning

DECEMBER 17, 2008

Shareholders placed their bets on soft assets like customer relationships, know- how, and a track record of innovation. In a knowledge company, you are paid to think; that’s where intangible assets come from. A superlative industrial worker was 25% more productive than average. Where do knowledge workers create value?

Knowledge Worker 57

Knowledge Worker Learning Performance Support Cognitive 57

Jay Cross

JUNE 28, 2011

Industrial age workers created value in factories. Knowledge workers create value in workscapes. In most cases, the knowledge work pays the freight; the informal learning comes along for the ride. A sound workscape environment empowers workers to be all that they can be. Informal Learning.

Compliance Training 64

Compliance Training Social Media Knowledge Worker Instructional Design 64

Jay Cross

DECEMBER 26, 2008

Peter Drucker said the purpose of business is to create and maintain a customer. A developer who says, “Here’s what we’ve got now, but something better is on the way,” forms a relationship of mutual self-interest with the customer. Beta empowers the customer to decide what’s good enough. I announced the Informal Learning 2.0

Social Networks 36

Social Networks CLO Mash-up Mashups 36

Jay Cross

JULY 17, 2012

However, go to any training conference, including ASTD’s own International Conference and Exhibition, and you don’t hear much about instructor-led training or self-paced learning. Training is not the same as learning. In the Network Era, workers replace the machine; workers create the value. Corporate Training Is Broken.

Corporate eLearning 71

Corporate eLearning Compliance Training Blended Learning Training 71