3 Outcomes of Reverse Mentoring

Absorb LMS

While mentoring roles of the past were reserved for the most senior members of our society or the executive level of an organization, today’s mentors are present in every generation and in every role. In the past, mentoring was a one-way street—from elder to younger.

Story-Based Coaching and Mentoring Course

Experiencing eLearning

In this example, the audience is new managers who don’t have much experience with coaching and mentoring. I wrote this course as part of Cine Learning Productions Custom Leadership Training (CLT) program. The customer response to this course has been positive.

Customer story: Mentor Graphics

eFront

We recently had the pleasure of speaking with Epignosis eFront customer Mentor Graphics. Located in Oregon, Mentor Graphics Corporation is a world leader in electronic hardware and software design solutions, providing products, consulting services and award-winning support for the world’s most successful electronic, semiconductor and systems companies. ” Read the customer case study here: Mentor Graphics Customer Story from eFrontLearning.

Survey Says: Your Employees Want Coaching and Mentoring

CLO Magazine

Of the nine learning methods examined by the study, instructor-led training, short-clip video, and coaching and mentoring were the top three learning approaches cited by respondents overall. Create reverse mentoring opportunities. Koreen Pagano is a product management director for D2L.

The Impact of Mentoring: Big Brothers Big Sisters

Chronus 

They’re not ready for internships, ready for mentors, ready to go outside in the world. Big Brothers Big Sisters of Puget Sound wanted to expand their already established youth mentoring program into the high school space in order to help more at-risk students graduate from high school, go to college, and become positive members of today’s competitive and growing workforce. Big Brothers Big Sisters already produces amazing results with their dedication to youth mentoring.

The role of mentors in L&D programs

Everwise

Learning and development programs are as varied as companies themselves, but there’s one feature that encompasses most of the effective talent management strategies: mentors. Across many industries, mentoring has been shown to produce solid business outcomes. When implementing or modifying your company’s L&D program, mentoring is one of the best ways to boost employee engagement, create strong leaders for your company and even keep turnover costs in check.

Bridging the skills gap with mentors

Everwise

Depending on the industry, this could translate to poor customer service or hiccups when dealing with clients. If businesses want to improve employee retention and secure a stable pool of future employees, they need to teach and mentor their young leaders.

Learning to Face Customers

Litmos

Dealing with customers successfully is a critical skill for an organization, yet developing these abilities is not a given. How can you systematically develop and deliver great customer experience skills? Facing customers is complex. What goes into good customer relations?

Why the Modern Workforce Won’t Stop Craving Mentoring

Chronus 

In 2017, engagement will take center stage as the workforce asks for better employee development, benefits, and mentoring. For these digital natives, instant answers and customization are always on the table. The concept and realization of mentoring is vital from a young age to adulthood, ideally a partnership between higher education and the workplace, to prepare students and alumni to enter the workforce. Modern Mentoring for the Modern Workplace.

Online Learning Trends Enhancing Employee Productivity in 2017

TOPYX LMS

Corporate Online Learning Trends Can Boost Employee Productivity . They want to know which trends are noteworthy, and which can facilitate a productive workplace. Read on to discover a few online learning trends that can bolster company culture and increase employee productivity in 2017. 3 Corporate Online Learning Trends That Can Boost Employee Productivity in 2017. 2) Mentoring and coaching. Mentoring benefits all parties involved.

Business Impact of Learning: What is Customer Experience Worth to You?

Talented Learning

In both cases, employee learning directly influenced our customer experience. Wineries depend heavily on customer discretionary income. Successful high-end wineries know which aspects of their business directly influence customer decisions.

Mentors on Creating a Sustainable Work- life Balance

Everwise

Everwise fosters one of the largest networks of professional mentors online, who regularly share their insights on work experiences and challenges. To add some color to this number, our mentor community answered a few questions on what professional development means to them.

Customer Training – Best Practices

eLearning 24-7

If your company, business, association and firm are one of the hundreds of thousands places out there that provide customer training, this post is for you. Whether you offer it for free as a benefit for them purchasing your product/service/membership, and so forth, or you charge them, attracting, attaining and growing the base is crucial. Some folks like to refer to customer training as customer education. Nowadays, the term is customer onboarding.

Online Learning Trends Enhancing Employee Productivity in 2017

TOPYX LMS

Corporate Online Learning Trends Can Boost Employee Productivity . They want to know which trends are noteworthy, and which can facilitate a productive workplace. Read on to discover a few online learning trends that can bolster company culture and increase employee productivity in 2017. 3 Corporate Online Learning Trends That Can Boost Employee Productivity in 2017. 2) Mentoring and coaching. Mentoring benefits all parties involved.

5 Steps to Successful Product Training Onboarding for Sales Reps

KnowledgeAnywhere

Effective onboarding can lead to: Faster time to productivity: Effective onboarding decreases the amount of time your team members spend learning how to do their job and increases the amount of time spent performing. Step 1: Gather all product information needed to be successful.

Customer Segmentation Employee Training Tips

KnowledgeCity

As a marketing professional, you know that to attract customers, old-fashioned marketing approaches are not enough. They want to know not only about the product, but about your company, its values, its vision, and how it does business. That’s where customer segmentation comes in.

The Ultimate Training Methods to Maximize Employee Productivity

TalentLMS

Their main goal is for the participants to come up with a list of viable solutions or suggestions that can be used to address a work crisis or in the creation of a new process/product. Mentoring/ Shadowing/ Coaching.

Wikis for Improving Productivity

Experiencing eLearning

Significant increases in productivity with a wiki. The productivity increases are really what interests me in this webinar. Problem : Industry has high turnover rate, plus experienced loan officers don’t want to take time to mentor newbies b/c they work on commission only. Productivity. Improves customer service b/c people have the right information–you aren’t working on a mortgage and discover halfway through that the rules have changed.

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Moving Away from Traditional Learning: Custom Features Supported by Modern LMS to Deliver Effective Sales Training

G-Cube

However, putting learners within a confined classroom for extended hours leads to several drawbacks including high training costs and less workforce productivity, which impact the overall business sales.

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Product Review: Saba Social

eLearning 24-7

Saba Social is a very solid product, that despite a few hiccups and “huh&# moments, achieves what it sets out to do, provide a user friendly social experience. Would a customer want to share that information with another customer of yours?

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7 Best Practices for Effective Custom eLearning Content Development

Obsidian Learning

In this post we’ll let you in on what we’ve discovered to be some best practices in navigating your way through custom eLearning content development. Create a Design Document for your Custom eLearning. Click here to see a sample custom eLearning design document.

Custom eLearning for Modern Day Sales Training

CommLab India

To avoid this, customized e-learning solutions are the answer. Modern customers: Present day customers are better informed about products, thanks to the Internet. Sales people are expected to understand the customer’s requirements and suggest appropriate solutions.

Mentor, Coach, Advocate: Why Leaders Spending Time with Their Employees Pays Off

eLearningMind

In that short period of time, he acts as a Mentor, trying to get an understanding employees and providing a space for them to share ideas. Spending Time Mentoring Employees. At this early stage, new hires need solid mentors to put them at ease.

Skills Series: A Beginner’s Guide to Product Vision

General Assembly

Every groundbreaking product starts with a clear, strategic vision. It’s not a bolt of lightning, but consistent practice that allows truly visionary leaders to constantly push the boundaries of what products can enable a better world. Want to dive into product management?

The Learner, 70:20:10 and Customer Experience

Wonderful Brain

And not to hold you in suspense, I am advocating we begin to think of learners as customers and every aspect of the learning experience as a customer experience. In the customer experience (Cx), world companies look at their service by way of touchpoints.

Five Ways A Custom eLearning Solution Can Improve Your Corporate Training ROI

Obsidian Learning

While custom eLearning can have a higher initial cost, it can be well worth it given the advantages providing unique content can offer. Here, we will review some strategies to boost your corporate training ROI by employing custom eLearning solutions.

How Employers Can Make Every Employee a Top Performer

Your Training Edge

Provide mentors. Experienced peers and mentors have the wisdom and aptitude to teach employees who are looking to develop a new skill or learn how to take on unfamiliar responsibilities. Mentoring benefits not only the apprentice but also the mentor and the company.

How to Make Your Workforce Development Program Work for You

KnowledgeCity

Are you actively recruiting, upping your benefits and hoping to find the workers you need to stay competitive and productive in today’s marketplace? Use hard data to make decisions about the type of workforce development programs you will need to increase employee knowledge and productivity.

To Improve Your Customer Service, Start With Your Employees

Everwise

The experience a customer has with your company, positive or negative, has immense power over your business. In fact, seven out of 10 consumers will spend around 13% more money with a company that provides a top-notch customer experience. Increased Productivity.

Teach Your Team Negotiation Skills with an eLearning Course

eLearning Brothers

Negotiation skills certainly come into play in those instances, but they are also very useful when it comes to smaller concerns, like business deals, customer service, asking for a raise, or even haggling for a good price at a market.

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eLearning Brothers Provides Customizable eLearning Courses for Bridge

eLearning Brothers

We’ve often been asked in our custom development adventures if there were some sort of off-the-shelf product that we offered for common training topics. We’ll discuss strategies for identifying customer needs, going the extra mile, following up, and addressing complaints.

Top Tips to Design, Develop and Deliver e-Learning Content!

Hurix Digital

Today, we are living in a privileged world where everything from the coffee we drink to clothes we wear can be customized to our liking. Advantages of Custom e-Learning Content. Among other advantages of custom learning content include-.

The Dawn of the Robot Coach

CLO Magazine

Butterfly.ai, along with VoiceVibes, Orai and GiantOtter, are among a host of new AI-driven coaching apps that promise to change the way companies provide mentoring and suggest training to improve soft skills. Particularly if it can be customized to individual managers.

Top Tips to Design, Develop and Deliver e-Learning Content!

Hurix Digital

Today, we are living in a privileged world where everything from the coffee we drink to clothes we wear can be customized to our liking. Advantages of Custom e-Learning Content. Among other advantages of custom learning content include-.

Self-paced Professional Development with the Quintessential Video Training Library

eLearning Brothers

There are so many amazing features to this package including, 1-on-1 mentoring with an eLearning Brothers “mentor,” a membership to either The eLearning Guild or ATD, and a premium subscription to the most well-known self-paced video training library on the planet. Video Production.