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eLearning Glossary: Definitions for the Most Commonly Used Terms

Association eLearning

If a customer service agent has had to sit through dry lecture videos that were filmed ten years ago, which are now online, that may be their image of eLearning.” AMS- An Association Management System or AMS is the association membership equivalent to a company’s Customer Relationship Management System (CRM).

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Applications of online training: customer service

eFront

Customer service training is in fact the blueprint for a company’s entire support process. A solid training program ensures that a team operates to consistently deliver good service to customers, with or without a game plan. Employee efficiency is thereby increased and they are better equipped to deal effectively with customers.

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Challenges and Supporting Factors in Adopting ERP in Higher Education Indonesia

Academia

According to Wikipedia , the Indonesian education system is the fourth largest in the world with more than 50 million students, 3 million teachers, and 300,000 schools. They can communicate and understand the product in the following manners: Requesting at least 2-3 rounds of complete tour or demo of the product. .

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5 Business Cases that Call for Serious Games

Knowledge Guru

Our definition of serious games is the same as what you’ll find on Wikipedia: “games with a purpose beyond pure entertainment.” If the onboarding process is not standardized, employees will end up with major knowledge gaps later in their jobs. For employees, it’s usually not fun to do this.

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Surprisingly Cool Things You Can Do with an LMS

Gyrus

Custom APIs. The second cool thing we find that is typically overlooked is the ability to develop custom APIs. a))” [Wikipedia] GyrusAim has developed a feature for supporting compliance with Title 21 CFR Part 11. "Title 21 CFR Part 11" Wikipedia. Resource Management. What is an API? Beal, Vangie. "What

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What is social learning (and how to adopt it)

Docebo

More and more, organizations are turning to social learning to deliver exciting e- learning experiences to their customers, partners, and employees. Semiconductor manufacturer, AMD, says their shift to social learning saves more than US$250,000 per year in web-based training production costs. What is social learning?

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A Brief Historical Look at Corporate Training

Litmos

I’ve met people who had worked on the original SCORM standard, those driving the new xAPI standard, as well as early champions of our industry who coined the terms and built the original software tools. According to wikipedia:“If computerized automation increased factory production, it could do the same for academic instruction.”.

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