Developing and Deploying Effective Product Knowledge Training

Origin Learning

In the last blog, we discussed the importance of product knowledge to drive business goals. The post Developing and Deploying Effective Product Knowledge Training appeared first on Blog - Originlearning. Product Training developing learning modules product knowledge product trainingIn this blog, we will.

Identifying the Right Product Knowledge Training Methodology for Your Business

Infopro Learning

However, you might be surprised to learn that the key to providing quality customer experiences is to improve your employee’s product knowledge skills. Product knowledge is an important component of providing quality service. Identifying Knowledge Gaps and Barriers to Training.

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3 Shocking Facts About Knowledge Retention

Docebo

One of the biggest obstacles preventing L&D effectiveness is an employee’s ability to retain knowledge that is critical to their job. Considering that over 60% of companies expect employees to use learning resources weekly, daily or more often to effectively perform their tasks, an inability to understand and apply knowledge can have major consequences on productivity and the quality of an employee’s work.

What makes Product Knowledge Training a Game-Changer?

Infopro Learning

Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. An effective product knowledge training program can equip your sales team with essential skills, improve your organization’s reputation, boost customer satisfaction and increase sales. Product knowledge training helps your employees answer even the most complicated questions with ease and confidence. Equip Employees with Essential Knowledge.

Enhancing the Learning Experience by Leveraging Learner Analytics

Speaker: Seth Puri, EVP Global Sales and Marketing, Gutenberg Technology

The importance of learner analytics is well understood among the eLearning community – but practical knowledge of how to capture and use those numbers is much harder to find. In this webinar, Seth Puri, EVP of Global Sales and Marketing for Gutenberg Technology, will deliver a guide to collecting and assessing learning outcomes – and demonstrate how doing so can help you deliver a differentiated eLearning experience.

Leveraging Mobility Effectively – Webinar

Upside Learning

If your customers expect your employees to perform anytime and anywhere, mobility is the practical solution for performance support, as well as a lot of other needs like peer and expert knowledge sharing, live coaching and learning on the go. eLearning Development Leveraging Mobility Effectively Mobile Learning MobilityMobility done ‘right’ can achieve incredible results.

Three Keys to Effective Offboarding

Wisetail

Engagement is one of the key elements of knowledge retention in online learning. The post Three Keys to Effective Offboarding appeared first on Wisetail LMS. When you’re engaging online learners, you keep them involved, motivated, and invested in the learning process.

5 Ways to Improve Employee Product Knowledge

Infopro Learning

Having a team of employees who are knowledgeable about your products and services is an important part of providing quality customer experiences. THE BENEFITS OF PRODUCT KNOWLEDGE TRAINING. While there are many components of customer experience, few are more important than product knowledge training. They are especially effective for learning about products that are technical or dangerous like heavy machinery and surgical equipment.

Sharing your knowledge: What’s in it for you?

Challenge to Learn

You are an expert, so why should you share your knowledge with your co-workers or with the rest of the world. It works for me; I’m working in the field of e-Learning for 20 years now, and I’m writing this blog (and sharing my knowledge) since 2010. Knowledge sharing is. And this key to knowledge sharing: by writing about a topic in a way that others can understand and learn from, you will deepen your knowledge and very often get new insights.

Still Making Knowledge Accessible

The Learning Dispatch

Whether building learning and training programs to empower workforce teams or enabling barrier-free citizen and client engagement, we are proud to continue in making knowledge accessible for all, together. Trusted leaders in creating effective, accessible learning and digital content for over three decades. The post Still Making Knowledge Accessible appeared first on Microassist. 2020 has already been a year of surprises.

View from the Learning Team: ROI and the Triple Bottom Line of Learning

Speaker: Andrea Mikulenas, Instructional Design Team Lead, Inno-Versity, and Miriam Taylor, Chief Learning Strategist, Inno-Versity

As a learning leader, you are regularly faced with a dilemma: prioritize the needs of the learners, or succumb to the budgetary demands and deadlines of the C-suite? This proverbial tug-of-war is a constant in learning development - but it doesn't have to be. Join Miriam Taylor and Andrea Mikulenas of Inno-Versity as they dive into the second layer of the Triple Bottom Line of eLearning – the Learning Leaders!

Learning Mechanisms: Test Your Knowledge!

KnowledgeOne

Test your knowledge by answering the following five questions. However, there are a few rules to follow to ensure that a story becomes an effective learning tool. Terms: curse of knowledge, biased analysis and judgment, cognitive resistance, cognitive biases.

Top Benefits of Knowledge Sharing Across an Organization

Your Training Edge

In the competitive world today, majority of the companies are gradually realizing the significance of knowledge sharing among individuals working within an organization. From sales and marketing to the customer services, knowledge sharing can boost every function within a company. Fostering a culture that promotes knowledge sharing can assist companies in filling information gaps, incrementing output, increasing innovation, stimulating leadership, and much more.

The Secret of Successful Learning Objectives and Knowledge Checks

Roundtable Learning

Learning objectives and knowledge checks are known for being used in eLearning , but did you know they can be used in other modalities? Knowledge checks align with learning goals and review learners’ understanding of content. Traits Of Effective Knowledge Checks.

Developing Online Programs Efficiently and Effectively

CourseArc

As higher education institutions and school systems across the nation (and globe), close their physical classrooms and move learning online, the hardest step is determining how to do this effectively. For professional development organizations: Have clear objectives – some training is mandatory and/or compliance-based, while other courses are for knowledge, skills, or attitudes (KSAs) that will be applied in day-to-day work.

Developing a Results Driven Curriculum

outcome with the most effective and efficient set. effective learning solution or curriculum. specifies the most effective and. project charter can be an effective tool to determine if content belongs. effective meetings. create effective. the knowledge.

Metrics to Measure Corporate Training Effectiveness

Infopro Learning

Using analytics to measure learning data will help organizations to check the lagging indicators, create better learning experience, better knowledge retention and eventually productivity gains. It is true that training programs that revolve around developing skills for the workforce has emerged as a crucial factor for organizational development. Not only this creates a sense of belief in employees, but also exhibit higher retention rates and employer loyalty.

Gamification: Effective or Ineffective?

Infopro Learning

When is Gamification Effective? According to Kapp, Gamification is effective when it is used to encourage learners to progress through content, motivate action, influence behavior, and drive innovation. Kapp suggests the following ideas on when to use Gamification effectively: To encourage learners through challenges and goals. A way to foster knowledge acquisition through repetition. But, watch-out to ensure that the positive effects of gamification are not overruled.

How to Identify Knowledge and Skills Gaps in Your Organisation

Capytech

How to Identify Knowledge and Skills Gaps in Your Organisation. In our previous blog in this series on bridging knowledge and skills gaps, we explored the reasons why bridging both is important for your business. After all, not everyone has to be an expert to be effective in their role.

Knowledge Sharing in the Workplace: What’s the Big Deal?

InSync Training

It wasn’t cause and effect, but I was suddenly the eLearning Developer. Virtually There Knowledge ManagementVirtually There Session Recap. During his recent Virtually There session , JD Dillon shared a fascinating story, "The week I joined a previous organization, our eLearning Developer quit. In my first project, I was picking up from behind and needed to find source info for this project. I was scouring through SharePoint Sites – I was having a hard time finding info I needed.

Agile Microlearning Explained

Personalized training is a powerful and effective approach that assesses an individual’s. knowledge and then develops an optimal training plan unique to that learner. organizations—even though it was much more effective than. rapidly and significantly improve initial learning and knowledge. techniques, deliver an extremely effective adaptive microlearning solution. of knowledge. an accurate sense of the learner’s true mastery of the knowledge.

How Knowledge Management techniques can be used to enhance training

Matrix

At its core, training is all about the transfer of knowledge from the trainer or instructional designer to the learner. This is where knowledge management comes in. What is Knowledge Management? Knowledge Management allows for strategic planning.

Using knowledge checks effectively

Walkgrove

As usual the best way to design effective e-learning is to start with the learner and keep them in mind throughout the storyboarding process. Which activity is more effective? Where you put your knowledge checks is sometimes as important as the questions themselves. It can be easy to fall into the rut of just putting one or two knowledge checks at the end of each topic, but this isn’t always the best option. Ha, you’re all wrong. The answer is E.

7 Steps to an Effective Knowledge Guru Implementation

Knowledge Guru

You already developed and customized your Knowledge Guru game. Our experience shows us that the organizations that are most successful require that their employees play Knowledge Guru. Organizations have the most success when Knowledge Guru games are part of a larger blended curriculum or strategy. Make sure your Knowledge Guru game works with the other solutions in your curriculum to drive your learning objectives.

Is Knowledge Transfer Part of Your L&D Strategy?

Bottom-Line Performance

On one side, you have your business objectives, your subject matter experts and all of the knowledge, skills and content employees need to know to meet your objectives. The bridge between these two sides is where knowledge transfer is supposed to happen… yet many organizations report that knowledge transfer is simply not happening. What can you do to make sure knowledge transfer happens and the baton gets passed? There is a gap in your organization.

12 Ways to Get the Most Out of Your Authoring Tool

In a knowledge-sharing sense, user-generated videos put learners in the driving. voluntarily sharing knowledge on a daily basis, so offering them a simple way of doing. Peer-to-peer learning achieves this through credible, real-life knowledge sharing. 12 Ways to Get the Most.

Bottom-Line Performance Wins Three 2014 Brandon Hall Awards for its Knowledge Guru Platform

Bottom-Line Performance

Bottom-Line Performance won two Brandon Hall Excellence in Technology gold awards for its Knowledge Guru Game-Based Learning Platform. One gold award honored Knowledge Guru as Best Advance in Gaming or Simulation Technology. for Cisco’s use of the Knowledge Guru platform. The Knowledge Guru platform is used by Fortune 500 companies to reinforce and help employees retain critical knowledge such as policies, procedures, product knowledge and compliance information.

How you can use EdApp as a knowledge management system

Ed App

Traditionally, you might have a system that relies on trainers who have a series of presentation slides filled with all the relevant knowledge needing to be transferred to the trainees. One way that we can accomplish this is through a knowledge management system.

Declarative knowledge

Ed App

Many have recognized that knowledge is the most important resource in the modern economy. After all, knowledge is a specific and individual concept, as it originates and is applied in the mind of the knower. Knowledge management is a crucial part of business development.

6 Design Tips for Building Effective Learning Games

LearnDash

We all know that gamification is an effective, enjoyable, engaging learning tool. Looking back, it’s a perfect example of effective gamification in e-learning. However, they all share several core principles: Knowledge-oriented. The better option is to have learners continually incorporate previous knowledge into their new tasks. Of course, the same applies to other knowledge as well.

Tips for Creating Effective E-Learning Assessments

Origin Learning

Let us begin with an analogy: If training is a medicine, assessment is a mechanism to ascertain the effectiveness of that medicine. Just how a medicine is given to achieve specific goals to heal the body or improve its immunity and strength, training to employees is imparted with the purpose of empowering them with certain specific skills or knowledge and remedy or improve their existing capabilities to strengthen the organization as a whole.

Trust, Tacit Knowledge and Social Business

ID Reflections

As I read the post on Resolvingthe Trust Paradox by John Hagel, I was reminded of two things—the talk on the power of vulnerability by Brene Brown and what Morten Hansen says about tacit knowledge sharing in hisbook Collaboration:How Leaders Avoid the Traps, Create Unity, and Reap Big Results. I hadwritten about the latter in my post Molotovcocktail = Weak ties x complicated knowledge. social_business tacit Knowledge Management Tacit knowledge Knowledge Flow John Hagel

Trust 136

LearnTrends: Personal Knowledge Management

Experiencing eLearning

These are my live blogged notes from Harold Jarche’s LearnTrends session on Personal Knowledge Management. What is effective for one person may not be for another. My side comments are in italics. Sense-making with PKM. When he moved to consulting and didn’t have an IT department and those resources, he realized he had to do something different. Idea from Will Richardson: what do you do when you read a blog post and come across an interesting few sentences?

How Cisco Uses Knowledge Guru to Teach Product and Technical Knowledge (Interview)

Knowledge Guru

I interviewed Paula Rossini, Global Program Manager at Cisco, to learn more about how Cisco uses Knowledge Guru games to teach its sales associates. What learners do you use Knowledge Guru games with? We first introduced Sales Guru (the name we gave our Knowledge Guru games) games for sales associates and engineers in the CSAP program. Was there a challenge you hoped to address by implementing Knowledge Guru games into the curriculum? .

How effective is your learning? Tips on assessing the effectiveness of Online Training

G-Cube

But what about its effectiveness – Can that be measured or quantified? There are many ways to ascertain the effectiveness of online training across an organization. A blend of two or more approaches works better to understand the different aspects that constitute effectiveness of training. A good and effective LMS should be able to track user data and give inputs on the courses started, finished or left mid-way. In organizations, training is a constant activity.

7 steps to an Effective Knowledge Guru Drive Implementation

Knowledge Guru

You already developed and customized your Knowledge Guru Drive game. If you want to use Knowledge Guru as pre-work or a live event training activity, the Quest and Legend apps are better options. Encouragement from senior leadership can be even more effective. Here are a few more implementation tips for Knowledge Guru Drive. The post 7 steps to an Effective Knowledge Guru Drive Implementation appeared first on.