Product Knowledge Training: Creating and Implementing a PKT Plan

Infopro Learning

Providing your employees with a comprehensive product knowledge training program can help your employees gain the knowledge they need to exceed customer expectations every time. Infopro Learning utilizes a 4 step process to develop highly effective product knowledge training programs.

Developing and Deploying Effective Product Knowledge Training

Origin Learning

In the last blog, we discussed the importance of product knowledge to drive business goals. The post Developing and Deploying Effective Product Knowledge Training appeared first on Blog - Originlearning.

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Identifying the Right Product Knowledge Training Methodology for Your Business

Infopro Learning

However, you might be surprised to learn that the key to providing quality customer experiences is to improve your employee’s product knowledge skills. Product knowledge is an important component of providing quality service. Identifying Knowledge Gaps and Barriers to Training.

What makes Product Knowledge Training a Game-Changer?

Infopro Learning

Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. Product knowledge training helps your employees answer even the most complicated questions with ease and confidence. Equip Employees with Essential Knowledge.

Enhancing the Learning Experience by Leveraging Learner Analytics

Speaker: Seth Puri, EVP Global Sales and Marketing, Gutenberg Technology

The importance of learner analytics is well understood among the eLearning community – but practical knowledge of how to capture and use those numbers is much harder to find. In this webinar, Seth Puri, EVP of Global Sales and Marketing for Gutenberg Technology, will deliver a guide to collecting and assessing learning outcomes – and demonstrate how doing so can help you deliver a differentiated eLearning experience.

Frustratingly Effective Learning

Association eLearning

In short, effective learning usually isn’t “the quick and easy path.”. Spaced repetition cements knowledge and skills into long-term memory. eLearning gives learners a safe place to try, fail, improve, try again, and practice until they’re confident and knowledgeable. How to Tell Frustratingly Effective eLearning from Bad eLearning. At the end of the day, distinguishing frustratingly effective courses from downright bad ones is a useful skill.

5 Effective Training Delivery Methods for Remote Teams

Infopro Learning

The hybrid model is also cost-effective. This form of training is highly effective and has been used to increase both engagement and knowledge retention. Microlearning is an effective training method for teams that both work remotely and in the office.

Creativity within Constraints: When Cost, Resource Scarcity, or Deadlines Make Effective Elearning Seem Out of Reach

The Learning Dispatch

They don’t have to mean sacrificing creativity, engagement, or effectiveness. An interaction catalog can help you develop effective elearning under constraints. Developing Effective Custom Training While Respecting Resource Limitations. Can your organization both operate within limits and empower your organization’s learning and development professionals to create engaging, professional, and effective training? Focus on What Makes Learning Effective.

Institutional knowledge

Ed App

Institutional knowledge is the stored information of employees of a com­pany. At times it is referred to as organizational knowledge or institutional memory, somewhat akin to cultural capital, like the ‘collective hard drive’ of a company. Institutional knowledge benefits productivity.

3 Shocking Facts About Knowledge Retention

Docebo

One of the biggest obstacles preventing L&D effectiveness is an employee’s ability to retain knowledge that is critical to their job. Considering that over 60% of companies expect employees to use learning resources weekly, daily or more often to effectively perform their tasks, an inability to understand and apply knowledge can have major consequences on productivity and the quality of an employee’s work.

View from the Learning Team: ROI and the Triple Bottom Line of Learning

Speaker: Andrea Mikulenas, Instructional Design Team Lead, Inno-Versity, and Miriam Taylor, Chief Learning Strategist, Inno-Versity

As a learning leader, you are regularly faced with a dilemma: prioritize the needs of the learners, or succumb to the budgetary demands and deadlines of the C-suite? This proverbial tug-of-war is a constant in learning development - but it doesn't have to be. Join Miriam Taylor and Andrea Mikulenas of Inno-Versity as they dive into the second layer of the Triple Bottom Line of eLearning – the Learning Leaders!

5 Ways to Improve Employee Product Knowledge

Infopro Learning

Having a team of employees who are knowledgeable about your products and services is an important part of providing quality customer experiences. THE BENEFITS OF PRODUCT KNOWLEDGE TRAINING. While there are many components of customer experience, few are more important than product knowledge training. They are especially effective for learning about products that are technical or dangerous like heavy machinery and surgical equipment.

Effectively Structuring Your Learning Programs

mLevel

When designing a learning program, our goal is always focused around how can we help our learners retain knowledge and effectively apply it in the workplace. One of the most effective ways to do this is with a pre-assessment.

Metrics to Measure Corporate Training Effectiveness

Infopro Learning

Using analytics to measure learning data will help organizations to check the lagging indicators, create better learning experience, better knowledge retention and eventually productivity gains.

Leveraging Mobility Effectively – Webinar

Upside Learning

If your customers expect your employees to perform anytime and anywhere, mobility is the practical solution for performance support, as well as a lot of other needs like peer and expert knowledge sharing, live coaching and learning on the go. eLearning Development Leveraging Mobility Effectively Mobile Learning MobilityMobility done ‘right’ can achieve incredible results.

Developing a Results Driven Curriculum

outcome with the most effective and efficient set. effective learning solution or curriculum. specifies the most effective and. project charter can be an effective tool to determine if content belongs. effective meetings. create effective. the knowledge.

Three Keys to Effective Offboarding

Wisetail

Engagement is one of the key elements of knowledge retention in online learning. The post Three Keys to Effective Offboarding appeared first on Wisetail LMS. When you’re engaging online learners, you keep them involved, motivated, and invested in the learning process.

Gamification: Effective or Ineffective?

Infopro Learning

When is Gamification Effective? According to Kapp, Gamification is effective when it is used to encourage learners to progress through content, motivate action, influence behavior, and drive innovation. Kapp suggests the following ideas on when to use Gamification effectively: To encourage learners through challenges and goals. A way to foster knowledge acquisition through repetition. But, watch-out to ensure that the positive effects of gamification are not overruled.

Using eLearning As A Cost Effective Training Solution

Accessplanit

Employee eLearning has great potential to offer a cost effective solution for many businesses. It gives companies the ability to improve employee knowledge of the organisation, and create loyalty and internal buy-in.

Cost 56

10 Questions You Need To Answer To Ensure Knowledge Transfer With eLearning

Dan Keckan

Are your learners failing to apply the acquired knowledge from online learning to their jobs? How do you ensure effective knowledge transfer? Answer these 10 questions before, during, and post eLearning development and ensure effective knowledge transfer. This post was first published on eLearning Industry. eLearning Design and Development eLearning Design Tips eLearning Development Best Practices Online Training Online Training Strategy

Agile Microlearning Explained

Personalized training is a powerful and effective approach that assesses an individual’s. knowledge and then develops an optimal training plan unique to that learner. organizations—even though it was much more effective than. of knowledge. described by the spacing effect).

Sharing your knowledge: What’s in it for you?

Challenge to Learn

You are an expert, so why should you share your knowledge with your co-workers or with the rest of the world. It works for me; I’m working in the field of e-Learning for 20 years now, and I’m writing this blog (and sharing my knowledge) since 2010. Knowledge sharing is. And this key to knowledge sharing: by writing about a topic in a way that others can understand and learn from, you will deepen your knowledge and very often get new insights.

Developing Online Programs Efficiently and Effectively

CourseArc

As higher education institutions and school systems across the nation (and globe), close their physical classrooms and move learning online, the hardest step is determining how to do this effectively. Assess minimum prior knowledge to ensure the learner is able to succeed.

Best Practices for Effective Online Course Development

Hurix Digital

What are the instructional design planning practices, and how should course creators go about putting them in effect? Knowing what ticks for certain set of people can help you go a long way in effectively designing an online course. People study for many reasons.

Still Making Knowledge Accessible

The Learning Dispatch

Whether building learning and training programs to empower workforce teams or enabling barrier-free citizen and client engagement, we are proud to continue in making knowledge accessible for all, together. Trusted leaders in creating effective, accessible learning and digital content for over three decades. The post Still Making Knowledge Accessible appeared first on Microassist. 2020 has already been a year of surprises.

12 Ways to Get the Most Out of Your Authoring Tool

In a knowledge-sharing sense, user-generated videos put learners in the driving. voluntarily sharing knowledge on a daily basis, so offering them a simple way of doing. Peer-to-peer learning achieves this through credible, real-life knowledge sharing. 12 Ways to Get the Most.

Employee engagement strategies for effective training in workplace

Wizcabin

Studies show that the value of learning engagement is so profound that the learning outcome and effectiveness is directly linked to user engagement. Once you understand the underlying reasons for resistance, it would be easier to create effective employee engagement strategies. 3 effective employee engagement strategies. A fear for losing time coupled with lack of knowledge about the benefits makes the user uninterested in the program.

Top Benefits of Knowledge Sharing Across an Organization

Your Training Edge

In the competitive world today, majority of the companies are gradually realizing the significance of knowledge sharing among individuals working within an organization. From sales and marketing to the customer services, knowledge sharing can boost every function within a company. Fostering a culture that promotes knowledge sharing can assist companies in filling information gaps, incrementing output, increasing innovation, stimulating leadership, and much more.

6 Design Tips for Building Effective Learning Games

LearnDash

We all know that gamification is an effective, enjoyable, engaging learning tool. Looking back, it’s a perfect example of effective gamification in e-learning. However, they all share several core principles: Knowledge-oriented.

Artificial Intelligence: Test Your Knowledge!

KnowledgeOne

Test your knowledge by answering the following five questions. Admittedly, if its audience has joined in the laugh, it is probably more because of the surprise effect it has created than for its stand-up performance. The post Artificial Intelligence: Test Your Knowledge!

Insights in a Nutshell: Developing Highly Effective Customer Service Training Programs

Infopro Learning

The 3rd essential phase is to measure training effectiveness to gage impact and look for areas to improve. Before you can begin to create a customer service training course you must first identify the knowledge gaps that lie between the current state of service and the desired results.

Why an Effective Employee Onboarding Plan is Crucial?

Infopro Learning

Effective employee onboarding has the power to improve your business on multiple fronts. A well-defined onboarding plan can help you identify the right employees required for various business roles, whether it is leadership development , product knowledge training or customer service.

Knowledge Sharing in the Workplace: What’s the Big Deal?

InSync Training

It wasn’t cause and effect, but I was suddenly the eLearning Developer. Virtually There Knowledge ManagementVirtually There Session Recap. During his recent Virtually There session , JD Dillon shared a fascinating story, "The week I joined a previous organization, our eLearning Developer quit. In my first project, I was picking up from behind and needed to find source info for this project. I was scouring through SharePoint Sites – I was having a hard time finding info I needed.

Using knowledge checks effectively

Walkgrove

As usual the best way to design effective e-learning is to start with the learner and keep them in mind throughout the storyboarding process. Which activity is more effective? Where you put your knowledge checks is sometimes as important as the questions themselves. It can be easy to fall into the rut of just putting one or two knowledge checks at the end of each topic, but this isn’t always the best option. Ha, you’re all wrong. The answer is E.

4 Big Advantages of Integrating Knowledge Management With eLearning

gomo learning

This guest blog post looks at the 4 main advantages of integrating knowledge management with eLearning and how this can help L&D teams and organizations train their people. In an eLearning context, knowledge management solutions can be invaluable, especially when it’s a complex eLearning program, possibly a blended learning program , that could or it’s hosted in a new system that learners might not be familiar with.

7 Steps to an Effective Knowledge Guru Implementation

Knowledge Guru

You already developed and customized your Knowledge Guru game. Our experience shows us that the organizations that are most successful require that their employees play Knowledge Guru. Organizations have the most success when Knowledge Guru games are part of a larger blended curriculum or strategy. Make sure your Knowledge Guru game works with the other solutions in your curriculum to drive your learning objectives.

Is Knowledge Transfer Part of Your L&D Strategy?

Bottom-Line Performance

On one side, you have your business objectives, your subject matter experts and all of the knowledge, skills and content employees need to know to meet your objectives. The bridge between these two sides is where knowledge transfer is supposed to happen… yet many organizations report that knowledge transfer is simply not happening. What can you do to make sure knowledge transfer happens and the baton gets passed? There is a gap in your organization.