3 Key Aspects to Deliver Effective Product Knowledge Training

Infopro Learning

It is crucial for businesses to have enough knowledge and expertise to make customer interaction more effective and wholesome. This may happen when you have great products and a marketing team with the required product knowledge to satisfy customers.

4 Ways to Improve Your Product Knowledge Training Programs

Infopro Learning

Product training programs have long been an effective tool to help employees learn about new products and features. As a result, many of the more traditional training strategies and methods are no longer effective. Blog Product Knowledge Product Knowledge Training Product Training

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Product Knowledge Training: What, Why and How?

Infopro Learning

Product knowledge training facilitates the ease-of-use aspect. This article will unpack what product knowledge training is, why it is important, and how to implement it. What is product knowledge training? Why is product knowledge training important?

Developing and Deploying Effective Product Knowledge Training

Origin Learning

In the last blog, we discussed the importance of product knowledge to drive business goals. The post Developing and Deploying Effective Product Knowledge Training appeared first on Blog - Originlearning.

WW2 to COVID-19: How Remote Tools Help Reinforce Development Post-Program eLearning

Speaker: Pat D'Amico, Founder and CEO of About-Face Development

In a world where virtual learning is here to stay, how can we use insight gained during the pandemic to address one of training’s greatest challenges: reinforcing knowledge? Join Pat D'Amico, Founder and CEO of About-Face Development, LLC, for this discussion on how to keep the gears turning.

Identifying the Right Product Knowledge Training Methodology for Your Business

Infopro Learning

However, you might be surprised to learn that the key to providing quality customer experiences is to improve your employee’s product knowledge skills. Product knowledge is an important component of providing quality service. Identifying Knowledge Gaps and Barriers to Training.

What makes Product Knowledge Training a Game-Changer?

Infopro Learning

Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. Product knowledge training helps your employees answer even the most complicated questions with ease and confidence. Equip Employees with Essential Knowledge.

Knowledge Sharing Leads to a Culture of Collaboration and Trust

Ontuitive

Creating a culture of knowledge sharing is crucial to long-term organizational success. It not only increases productivity and trust, but empowers employees to do their jobs more effectively and efficiently. Knowledge sharing is more than simply the process of communicating information.

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Studying Like a Pro. Test Your Knowledge!

KnowledgeOne

Do you know the relative effectiveness of the most commonly used study techniques such as proofreading, highlighting or practice tests? Test your knowledge on the topic by answering the following five questions. Find out more: 10 study techniques and their effectiveness.

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Leveraging Mobility Effectively – Webinar

Upside Learning

If your customers expect your employees to perform anytime and anywhere, mobility is the practical solution for performance support, as well as a lot of other needs like peer and expert knowledge sharing, live coaching and learning on the go. eLearning Development Leveraging Mobility Effectively Mobile Learning MobilityMobility done ‘right’ can achieve incredible results.

Enhancing the Learning Experience by Leveraging Learner Analytics

Speaker: Seth Puri, EVP Global Sales and Marketing, Gutenberg Technology

The importance of learner analytics is well understood among the eLearning community – but practical knowledge of how to capture and use those numbers is much harder to find. In this webinar, Seth Puri, EVP of Global Sales and Marketing for Gutenberg Technology, will deliver a guide to collecting and assessing learning outcomes – and demonstrate how doing so can help you deliver a differentiated eLearning experience.

7 Steps to an Effective Knowledge Guru Implementation

Knowledge Guru

You already developed and customized your Knowledge Guru game. Our experience shows us that the organizations that are most successful require that their employees play Knowledge Guru. Organizations have the most success when Knowledge Guru games are part of a larger blended curriculum or strategy. Make sure your Knowledge Guru game works with the other solutions in your curriculum to drive your learning objectives.

Institutional knowledge

Ed App

Institutional knowledge is the stored information of employees of a com­pany. At times it is referred to as organizational knowledge or institutional memory, somewhat akin to cultural capital, like the ‘collective hard drive’ of a company. Institutional knowledge benefits productivity.

How Cisco Uses Knowledge Guru to Teach Product and Technical Knowledge (Interview)

Knowledge Guru

I interviewed Paula Rossini, Global Program Manager at Cisco, to learn more about how Cisco uses Knowledge Guru games to teach its sales associates. What learners do you use Knowledge Guru games with? We first introduced Sales Guru (the name we gave our Knowledge Guru games) games for sales associates and engineers in the CSAP program. Was there a challenge you hoped to address by implementing Knowledge Guru games into the curriculum? .

Top 6 Ways to Ensure Knowledge Transfer Through eLearning

CommLab India

Corporate L&D has a responsibility to make sure that eLearning solutions effectively transmit knowledge to learners. The top 6 strategies for ensuring efficient knowledge transfer through eLearning will be covered in this article.

The Future of Learning: How to Make Knowledge Accessible In The New Normal

Speaker: Dharshan Chandran, Product Marketing Manager at Whatfix

As we continue to navigate these trying times, a hybrid workforce is looking like the new normal and the temporary changes that L&D leaders have made to remote training are not sufficient. It's time for L&D leaders to devise more longterm strategies and methods to training a distributed workforce.

3 Shocking Facts About Knowledge Retention

Docebo

One of the biggest obstacles preventing L&D effectiveness is an employee’s ability to retain knowledge that is critical to their job. Considering that over 60% of companies expect employees to use learning resources weekly, daily or more often to effectively perform their tasks, an inability to understand and apply knowledge can have major consequences on productivity and the quality of an employee’s work.

The Difference Between Knowledge and Training Skills

Time to Know

There’s a huge difference between the knowledge of something and the skills needed to DO that something. Knowledge is not the same as “training”. These questions suggest that knowledge transfer did not occur. Having Knowledge is only half the equation.

Sharing your knowledge: What’s in it for you?

Challenge to Learn

You are an expert, so why should you share your knowledge with your co-workers or with the rest of the world. It works for me; I’m working in the field of e-Learning for 20 years now, and I’m writing this blog (and sharing my knowledge) since 2010. Knowledge sharing is. And this key to knowledge sharing: by writing about a topic in a way that others can understand and learn from, you will deepen your knowledge and very often get new insights.

How to develop knowledge sharing in your organization?

Wizcabin

Also, the flow of knowledge in an organization is vital. The reward of knowledge sharing is worth the attention that many organizations are giving it nowadays. However, due to the saying, knowledge is power, workers hoard knowledge from other employers within an organization.

View from the Learning Team: ROI and the Triple Bottom Line of Learning

Speaker: Andrea Mikulenas, Instructional Design Team Lead, Inno-Versity, and Miriam Taylor, Chief Learning Strategist, Inno-Versity

As a learning leader, you are regularly faced with a dilemma: prioritize the needs of the learners, or succumb to the budgetary demands and deadlines of the C-suite? This proverbial tug-of-war is a constant in learning development - but it doesn't have to be. Join Miriam Taylor and Andrea Mikulenas of Inno-Versity as they dive into the second layer of the Triple Bottom Line of eLearning – the Learning Leaders!

5 Ways to Improve Employee Product Knowledge

Infopro Learning

Having a team of employees who are knowledgeable about your products and services is an important part of providing quality customer experiences. THE BENEFITS OF PRODUCT KNOWLEDGE TRAINING. While there are many components of customer experience, few are more important than product knowledge training. They are especially effective for learning about products that are technical or dangerous like heavy machinery and surgical equipment.

What Makes Knowledge Anywhere Different?

KnowledgeAnywhere

So, with so much competition in the market, how does Knowledge Anywhere stand out and why should we be top of the list in your quest for an online training platform? That’s why Knowledge Anywhere writes with you in mind. 3 Ways To Evaluate The Effectiveness Of Your Online Training.

7 steps to an Effective Knowledge Guru Drive Implementation

Knowledge Guru

You already developed and customized your Knowledge Guru Drive game. If you want to use Knowledge Guru as pre-work or a live event training activity, the Quest and Legend apps are better options. Encouragement from senior leadership can be even more effective. Here are a few more implementation tips for Knowledge Guru Drive. The post 7 steps to an Effective Knowledge Guru Drive Implementation appeared first on.

How Does L&D Develop a Culture of Knowledge Sharing?

PSB

Knowledge Sharing: Guidelines For L&D Professionals. The lack of information and knowledge necessary to do their work successfully is one of the biggest problems that employees in many organizations encounter. The Importance of a Knowledge Sharing Culture – 2022.

Everyone Wins! How Games Can Improve Learning Outcomes Across Multiple Generations

Speaker: Stephen Baer, Co-Founder and Chief Creative Officer of The Game Agency

Nearly 70% of American adults play video games. Stephen Baer, Chief Creative Officer at The Game Agency, will discuss each generation’s unique learning styles and identify game types that appeal to each one and improve your learning outcomes.

Bank of Baroda – Enhance Product Knowledge

Cognigix

Cognigix’s Solution for Enhance Product Knowledge. Cognigix created a learning solution to engage the employees and enhance their product knowledge. A detailed learning strategy was created to develop the Bank of Baroda – Enhance Product Knowledge program.

Three Keys to Effective Offboarding

Wisetail

Engagement is one of the key elements of knowledge retention in online learning. The post Three Keys to Effective Offboarding appeared first on Wisetail LMS. When you’re engaging online learners, you keep them involved, motivated, and invested in the learning process.

Knowledge Acquisition? Skill Develop? Go COP

eLearning 24-7

What if we have been trained to think and follow a method that isn’t as effective as they have told us – in school, in research, in studies after studies? What if people learn differently or retain knowledge differently? Routines. We all have them.

5 Effective Training Delivery Methods for Remote Teams

Infopro Learning

The hybrid model is also cost-effective. This form of training is highly effective and has been used to increase both engagement and knowledge retention. Microlearning is an effective training method for teams that both work remotely and in the office.

Go Beyond with Learning Engagement

Speaker: Amit Garg, CEO and Founder at Upside Learning Solutions & Keith Keating, Global Learning Strategist at GP Strategies / Head of Global Learning Network at General Motors

In this webinar Amit Garg, Founder & CEO of Upside Learning, and Keith Keating, Global Learning Strategist at GP Strategies / Head of Global Learning Network at General Motors, will discuss learning engagement from different perspectives while sharing tips to help you achieve this high level of engagement in your training programs.

Boost Employee Productivity with a Knowledge Management System

Paradiso

Knowledge Management System and Employee Productivity. While there are many different ways to achieve this, a knowledge management system (KMS) can be an extremely valuable tool. How Knowledge Management System improves employee productivity. Enhanced Knowledge Sharing.

Developing Online Programs Efficiently and Effectively

CourseArc

As higher education institutions and school systems across the nation (and globe), close their physical classrooms and move learning online, the hardest step is determining how to do this effectively. Assess minimum prior knowledge to ensure the learner is able to succeed.

How Competencies Help You Overcome the Halo Effect in the Workplace

Avilar

What does the halo effect look like at work? How can competencies help you overcome the halo effect in the workplace? These are all examples of the common “halo effect” phenomenon. What does the halo effect look like at work? How to Overcome the Halo Effect.

Utilizing Sales Enablement to be Effective for Your Organization

Dashe & Thomson

Simply put, sales enablement is the ongoing process of equipping your organization’s sales team with the knowledge, skills, and resources they need to make sales. The term “sales enablement” is tossed around the business world a lot, but seldom do people understand what it actually means.

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Developing a Results Driven Curriculum

outcome with the most effective and efficient set. effective learning solution or curriculum. specifies the most effective and. project charter can be an effective tool to determine if content belongs. effective meetings. create effective. the knowledge.

Gamification: Effective or Ineffective?

Infopro Learning

When is Gamification Effective? According to Kapp, Gamification is effective when it is used to encourage learners to progress through content, motivate action, influence behavior, and drive innovation. Kapp suggests the following ideas on when to use Gamification effectively: To encourage learners through challenges and goals. A way to foster knowledge acquisition through repetition. But, watch-out to ensure that the positive effects of gamification are not overruled.

Four Es for Effective Learning: A Fool-Proof Guide for L&D Teams

Growth Engineering

The Four Es, Engage, Explain, Enforce and Evaluate, have been created by us to help you onto the path to effective learning. The post Four Es for Effective Learning: A Fool-Proof Guide for L&D Teams appeared first on Growth Engineering.

Knowledge Sharing in the Workplace: What’s the Big Deal?

InSync Training

It wasn’t cause and effect, but I was suddenly the eLearning Developer. Virtually There Knowledge ManagementVirtually There Session Recap. During his recent Virtually There session , JD Dillon shared a fascinating story, "The week I joined a previous organization, our eLearning Developer quit. In my first project, I was picking up from behind and needed to find source info for this project. I was scouring through SharePoint Sites – I was having a hard time finding info I needed.

Metrics to Measure Corporate Training Effectiveness

Infopro Learning

Using analytics to measure learning data will help organizations to check the lagging indicators, create better learning experience, better knowledge retention and eventually productivity gains.

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Agile Microlearning Explained

Personalized training is a powerful and effective approach that assesses an individual’s. knowledge and then develops an optimal training plan unique to that learner. organizations—even though it was much more effective than. of knowledge. described by the spacing effect).