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Increasing Use of Microlearning Courses for Performance Management

Infopro Learning

Microlearning is gaining momentum among companies, whether small or large, focusing on driving engagement, boosting retention, accelerating performance, and increasing ROIs. They all are quick to digest and have a long-lasting impact on learners’ memory, thus improving retention and performance. Improving Workforce Skills.

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Performance Support – Your GPS for Work

Ontuitive

Performance Support- Your GPS for Work. My GPS supported me every step of the way to make sure I didn’t make the wrong decision. What is Performance Support? Performance Support is defined as guiding or training your employees in the moment they are doing work. Performance Support can take many forms.

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Team Performance Consulting for Increased Productivity

Infopro Learning

However, these rapid transformations can disrupt employee performance. Outsourcing performance management services is one-way industry leaders are facilitating successful workplace transformations. Identifying Performance Issues. 4 Most Common Causes of Poor Team Performance. 4 Most Common Causes of Poor Team Performance.

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Driving Performance with a Self-Paced Learning Program

Infopro Learning

Businesses have adopted new software, procedures, and daily processes to keep up with the changing business environments. Rapid rates of change are transformational, but they can also often cause performance problems. Human performance is the key to successful transformation. Solution Highlights. Final Word.

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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. Companies can turn satisfied customers into booming businesses by providing the right training, technology, and work environment. Wondering what a digital adoption platform is and how it can help your customer support team?

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5 Training Delivery and Development Best Practices for a Hybrid Work Environment

Infopro Learning

5 Effective Training & Delivery Methods for a Hybrid Workplace Environment. Surveys, focus groups, one-on-one interviews, and recent performance reviews will help determine the skill gaps in the workforce and the right time to launch the training programs for hybrid employees. Evaluate Training Requirements. We have launched a?

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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. How to do that?