Tony Karrer

NOVEMBER 22, 2008

Session Hopping a Practical Guide General Session - New Work Literacies and E-Learning 2.0 Thursday, 01/29/2009 8:00AM - 9:00AM Over the past 20 years, there has been an explosion of information sources, greatly increased accessibility of experts and expertise around the world, and new tools emerging every day. Learning 2.0 Learning 2.0

TechKnowledge 102

TechKnowledge ASTD Wiki Social Networks 102

Kapp Notes

JULY 8, 2010

There has been a lot of talk about formal vs. informal learning in the educational blogosphere and when it comes right down to it, formal learning is the most effective. The processes have been formalized, in knowledge work, many of the processes are formalized. Here's why.

Simulations 195

Simulations Customer Service Knowledge Worker Learning 195

Tony Karrer

DECEMBER 14, 2009

I’m convinced that we are all struggling to have our Work Skills Keep Up. And it can turn into great things like: Discussion Forums for Knowledge Sharing at Capital City Bank. I don’t actually think using the terms “social learning” or “informal learning” is the right way to go about selling this stuff either. eLearning 2.0

Diversity Training 109

Diversity Training Scanning PWLE Case Study 109

Tony Karrer

APRIL 7, 2009

Mathemagenic " PhD conclusions in a thousand words: blogging practices of knowledge workers Web 2.0 Tools Collaborative Learning Using Web 2.0 Tools - A Summary PR 2.0: Tools Collaborative Learning Using Web 2.0 Tools - A Summary PR 2.0: Applications in Learning Rethinking Learning Styles Understanding E-Learning 2.0

Social Networks 139

Social Networks Blended Learning Authoring Tools PLE 139

Clark Quinn

OCTOBER 20, 2008

A big part of education is learning how to do research and really that's where you learn the foundations of knowledge work. If you attended college and used a card catalog and microfiche reader, then you very likely were basically taught how to operate when it was hard to find information. I'm good at filtering information.

Work Skills 100

Work Skills Skills Wiki Google Docs 100

Tony Karrer

FEBRUARY 17, 2009

Tapping the Social Grid Date: Friday, February 27th Time: 9 - 10 am PACIFIC, Noon - 1 pm EASTERN Register Here Over the past 20 years, knowledge work has been transformed by the explosion of information sources and information flow. This has caused fairly radical changes in core work tools and methods.

Social 100

Social Free Sun IBM 100

Tony Karrer

JANUARY 6, 2009

In New Work and New Work Skills , I discuss the fact that most of us have not participated in formal learning since college on foundational knowledge work skills - especially metacognitive skills. 85 percent agree that not being able to access the right information at the right time is a huge time-waster.

Work Skills 102

Work Skills Skills Information Overload Search 102

Tony Karrer

DECEMBER 16, 2008

Using SharePoint to Publish to Work Teams or Communities of Practice (CoP) Another common model is more of a publishing model where the training organization wants to provide on-going communication to the work teams or CoP. They focus more on information push and it's less intended to have user-contributed content.

SharePoint 133

SharePoint PWLE eLearning 2.0 Diversity Training 133

ID Reflections

JANUARY 3, 2011

Now the question remains, how will this help knowledge workers deal with complex and chaotic challenges that are unprecedented? In today’s workplace where Knowledge Work is characterized by: Complexity Ambiguity Novelty Diversity (of opinions, people, issues, domains, technology, etc.)

Cognitive 136

Cognitive Diversity Training Information Overload Behavior 136

Tony Karrer

MARCH 23, 2009

Dodged that bullet. :) Patterns and Knowledge Work I understand the concern that when you share best practices, you may come out with very different results. In particular, highly skilled workers demonstrate the ability to reflect-inaction (Schön, 1987), to conduct mental simulations as a way of imagining possible outcomes.

Pattern 100

Pattern Examples Metrics Knowledge Worker 100

Tony Karrer

FEBRUARY 3, 2009

Work Literacy eLearning 2.0 Fourth Grader Wikipedia Update New Work and New Work Skills Work Skills Keeping Up? Knowledge Work Framework Tilde Effect Concept Worker Knowledge Work Not Separate from Learning Tool Set 2009 Search Better Memory Network Learning Information Radar Remote Collaboration Common eLearning 2.0

Social Networks 102

Social Networks ASTD Wiki eLearning 2.0 102

Clark Quinn

OCTOBER 2, 2008

One of the questions being raised this week in the free, online course Work Literacy: Web 2.0 To me, this is a critical part of The New Skills for knowledge workers. And what I often cite as the biggest change in knowledge work skills over the past 20 years is the change in access to people.

Social Networks 100

Social Networks Conversation Ning Moodle 100

Tony Karrer

JUNE 26, 2007

not to mention in a world of Google as the interface to knowledge - what new skills, techniques and tools do we need?

Scanning 108

Scanning Media Skills Cognitive 108

Tony Karrer

MARCH 16, 2009

What will the mix of Push vs. Pull Learning; Formal vs. Informal supported by the organization? But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning.

eLearning Consultant 103

eLearning Consultant Consulting Job Management 103

Jay Cross

APRIL 20, 2010

On the way home from the Swiss eLearning Conference, my mind was racing after three days of talking with interesting people and spreading the informal learning gospel. In time, the words will migrate into the Working Smarter unbook. Working smarter is the key to sustainability and perpetual improvement. Workscaping.

Micro-Learning 46

Micro-Learning Knowledge Worker Attitudes CLO 46

eLearning Learning Posts

AUGUST 4, 2009

LinkedIn Guide for Knowledge Workers - eLearning Technology , July 6, 2009 How to use LinkedIn more effectively as part of your knowledge work. New skills for learning professionals - Informal Learning , July 1, 2009 Jay Cross response to this month’s big question “In a Learning 2.0 Learning Management System (29).

Social Media 40

Social Media Media Social Skills 40

Experiencing eLearning

NOVEMBER 19, 2009

Microlearning – the learning that results from “micro” content published in short form and limited by the software and devices used to view it – offers alternatives to traditional development methods for workers who deal with web-based information as part of their job. Who doesn’t this work for? not knowledge workers.

LearnTrends 262

LearnTrends microlearning Learning Objects PLE 262

Learnnovators

FEBRUARY 16, 2014

Jobs are changing where there is a clear move from role-based work to task-based work, less transactional work and more work that requires decision-making and dealing with ambiguity. Charles: We now know that people learn more about their work informally than they do formally.

Performance Support 113

Performance Support Compliance Training Social Learning Ratio 113

Learnnovators

FEBRUARY 17, 2014

Jobs are changing where there is a clear move from role-based work to task-based work, less transactional work and more work that requires decision-making and dealing with ambiguity. Charles: We now know that people learn more about their work informally than they do formally.

Blended Learning 100

Blended Learning Performance Support Compliance Training eLearning Consultant 100

Tony Karrer

MARCH 3, 2009

Leveraging Networks is Key Skill and the most important Knowledge Worker Skill Gap. Tools and Methods for Networks and Communities - Discusses specific tools and methods for using Networks and Communities as part of Knowledge Work.

Social Networks 102

Social Networks Social Ning LinkedIn 102

Tony Karrer

NOVEMBER 24, 2008

To me this has heightened my sensitivity to the need for concept workers to reach out to people for knowledge work tasks in order to ensure they will receive a good evaluation. I'm coming to believe this is the most important Knowledge Worker Skill Gap. It reinforces the fact that Leveraging Networks is Key Skill.

Evalution 100

Evalution Performance Knowledge Worker Social Media 100

Jay Cross

MARCH 14, 2010

Every business decision is made with less than perfect information, and every decision entails taking a risk. Every business decision is made with less than perfect information, and every decision entails taking a risk. Saying “We don’t have enough information” is not an acceptable excuse. Knowledge Workers.

Business 52

Business Metrics Director Knowledge Worker 52

AXIOM Learning Solutions

MARCH 23, 2023

In the past several years, knowledge workers have embraced technical skills and the realities of blended and remote work. So I think there’s a convergence of three themes that really caused a lot of stress for people this concept of digitization and remote work, being constantly available or accessible.

Podcasts 49

Podcasts Podcaster Podcasting Management 49

Jay Cross's Informal Learning

DECEMBER 17, 2008

Unprecedented changes in the role of the worker, the nature of business, the pace of innovation, the importance of intangibles, the explosion of information, and the shift from a manufacturing to a service economy have rendered traditional corporate learning obsolete. Innovation was not a worker’s responsibility.

Knowledge Worker 57

Knowledge Worker Learning Performance Support Cognitive 57

Jay Cross

JUNE 28, 2011

Point your smart phone at a QR code, and you’ll be led to a location on the net with more information. Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable. Why isn’t Sally at work today? Workscapes.

Compliance Training 64

Compliance Training Social Media Knowledge Worker Instructional Design 64

Jay Cross

DECEMBER 26, 2008

I announced the Informal Learning 2.0 Knowledge workers have replaced factory workers. Shareholders owned the factories, but workers own their minds. Information spreading through network connections empowers workers to make decisions and take responsibility for them. Everyone has a voice.

Social Networks 36

Social Networks CLO Mash-up Mashups 36