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Social Learning Theory: What Is It & Its Importance in Workplace Training

Instancy

Social learning became the go-to workplace training approach during COVID-induced lockdowns. Read on to understand why you must adopt social learning as the way going forward in an age where managing remote teams is the new norm. Social Learning theory is no novelty. Aristotle once said that humans are “social animals.”

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Unleashing the potential of talent fused with artificial intelligence: Developing future-forward skills in the contact center

CLO Magazine

They rely on online reviews and credible social media recommendations to guide their choices. From live chat and social media platforms to email and instant messaging, these channels allow businesses to engage with customers in real-time, satisfying their desire for instant connection and resolution.

Skills 72
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The Power of eLearning

Engage in Learning

Emerging trends in eLearning. To improve your digital learning culture, you need to understand what is trending and what learners really want, right? For more impressive statistics, emerging trends for eLearning and insights to get you ahead of the digital learning evolution, check out our brand-new Learners Survey 2021 report.

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What You Need to Know About Visuals, Video, and the 2019 Internet Trends Report

TechSmith Camtasia

In June 2019, Mary Meeker released her annual report on internet trends. Images are just becoming saturated in all our media we consume and that people create. 2019 Internet Trends Report- slide 72. Meeker’s report shows more images being shared on social media. How are these trends carrying over to business?

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Digitizing Customer Experience: A Roadmap for Digitizing Your Journey

Epilogue Systems

Today’s customer journey unfolds on a digital tapestry, vibrant threads weaving through websites, apps, and social media squares. Businesses are recognizing the need to digitize customer interactions not just as a trend but as a vital strategy to stay competitive and meet ever-changing consumer demands.

Digital 52
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Social Software Adoption

Tony Karrer

Not surprising, the terms most closely associated with Adoption are Adoption of Social Software and Adoption of Enterprise 2.0. There are some great resources on this such as: Ten tips for choosing & using social software Adoption of Web 2.0 But the same report tells us: Social software is not a trend that can be ignored.

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How Gen Z Is Changing Your Business

Webanywhere

Long before the term ‘influencers’ was coined there was this cool generation of people who had a totally different approach towards creating trends and interpreting them. And these opportunities could go well beyond the modern intranets or instant messaging platforms. They always like to be transparent .