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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

If you’ve ever interacted with a customer success team , you know just how crucial they are in ensuring your satisfaction and loyalty. Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team.

Behavior 221
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Unlocking sales success: Key sales metrics and insights

TalentLMS

Key sales metrics you should know Insights from sales metrics can help businesses thrive in a competitive business landscape. But what metrics should you monitor to gather the most useful insights? Revenue metrics Sales revenue What: The bread and butter of your business. Here’s a rundown.

Metrics 52
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5 key employee performance metrics to track

TalentLMS

Employee performance metrics aren’t just benchmarks for performance reviews and promotion considerations. But it’s not always easy to know how to evaluate employee performance in a helpful way. To get the most out of these powerful tools, you need to know which metrics to track. What are performance metrics?

Metrics 52
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Get Actionable Learning + Performance Data into Managers’ Hands with Axonify Team Metrics + Compare

Axonify

Are we making effective use of the right data to inform our strategies and support the organization’s goals? At the same time, L&D teams want to evolve from cost centers to strategic business partners. This challenge is exacerbated by the fact that less than 50% of L&D teams have a staff member dedicated to measurement.

Metrics 113
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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

The past couple of years have not been easy for customer service teams. The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. Companies are recognizing the issues and taking action.

Adoption 170
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Get Actionable Learning + Performance Data into Managers’ Hands with Axonify Team Metrics + Compare

Axonify

Are we making effective use of the right data to inform our strategies and support the organization’s goals? At the same time, L&D teams want to evolve from cost centers to strategic business partners. This challenge is exacerbated by the fact that less than 50% of L&D teams have a staff member dedicated to measurement.

Metrics 100