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‘Learning literacy’ and the currency of a knowledge-based economy

CLO Magazine

Just as financial literacy engenders effective retirement planning, in a knowledge-based economy, employees will need smart investments in their learning, whether in time, effort, financial resources or, most likely, all of the above. percent sales lift that statistically correlates with the Archways Program.

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Dashboard Overview

Knowledge Guru

Access Knowledge Base resources. Summary Statistics. Post-Launch Statistics and Recent Activity Log. Once you make your game live, your pre-launch checklist gets replaced with additional player statistics. These statistics are dynamic. Knowledge Base Help and Support. Customize your game.

Player 0
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Dashboard Overview

Knowledge Guru

Access Knowledge Base resources. Summary Statistics. Post-Launch Statistics and Recent Activity Log. Once you make your Drive game live, your pre-launch checklist gets replaced with additional player statistics. These statistics are dynamic. Knowledge Base Help and Support. Customize your game.

Player 100
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3 Reasons Performance Support Is Vital

eLearning Brothers

There’s a commonly cited statistic floating around the training world that says learners forget anywhere from 30-70% of what they learned within four days of attending a training session. Maybe a long, complex search through the company’s knowledge base. Why is performance support so important? . Perhaps another new employee.

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Customer Success in SaaS: Maximizing User Adoption & Achieving Optimal Outcome

Epilogue Systems

This statistic computes the time between a customer’s initial inquiry and the first response from an agent. This statistic employs survey data to determine how much effort consumers expend when using a product or interacting with the support staff to remedy an issue. Net Promoter Score (NPS) (NPS). Customer effort rating.

Custom 52
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Hybrid skills are ascendant in the post-pandemic talent economy

CLO Magazine

Bureau of Labor Statistics. Survey after survey continues to reveal employers prize these hybrid skills because an employee’s technical — or technological — knowledge base is only as valuable as their ability to apply it in teams and complex systems. million Americans (2.9

Skills 113
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Customer training: your ticket to stronger loyalty, retention, and brand advocacy

Docebo

Learning materials can be either guided, self-paced or a combination of both, depending on what your customer base responds to best. . Knowledge bases . Analyze your web traffic, product usage statistics, and internal search queries to see what types of information people search for. . Self-paced learning .