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Integrating Social Learning In The Workplace

Learnnovators

I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. Social learning has become a buzzword in the workplace learning space, and every other organization is claiming to have “social learning” as a part of the mix.

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How to Define & Build Customer Support & Service Capability

Acorn Labs

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

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How to Define & Build Customer Support & Service Capability

Acorn Labs

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

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Exploring Social Learning and Smarter Working (eLearning Guild Webinar) #inttime

Learning Visions

These are my live blogged notes from today’s eLearning Guild Webinars with members of the Internet Time Alliance (ITA): Harold Jarche, Charles Jennings, Clark Quinn, Jane Hart, Jay Cross Exploring Social Learning and Smarter Working The questions for the session were sourced from the crowd. Tell your managers what you have learned!

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Driving Healthcare L&D in 2023: Strategies for Success

Infopro Learning

With the help of technology, various tools and resources are available to support and enhance the learning and development of healthcare employees. As a result, healthcare employees become more self-sufficient in performing their duties and less reliant on their more experienced colleagues for specific tasks.

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INTEGRATING SOCIAL LEARNING IN THE WORKPLACE

Learnnovators

I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. Social learning has become a buzzword in the workplace learning space, and every other organization is claiming to have “social learning” as a part of the mix.

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Leveraging the Law of the Few to Manage Change in the Workplace.

Dashe & Thomson

Just as the corporate world thought they had caught up to adult learning norms with the adoption of eLearning, and some with blended learning, along comes social learning. Mavens are “information specialists,” or “people we rely upon to connect us with new information.” Social Learning Blog - March 7, 2011 [.]