This article, which talks about management support and reinforcement of training, made me realize that in design of instruction, we often forget about these critical resources that can either be our harshest critics or our greatest partners – managers. Motivating Management Support. So how do we go about ensuring that managers reinforce and support their direct reports in what they learned through the training event, whether it be eLearning or classroom? Have you had any other successful ideas for getting managers to reinforce and support the training for their teams?