Paradiso

OCTOBER 6, 2023

Ensuring employees understand, apply, and adhere to industry compliance is crucial. However, providing dynamic compliance training for financial services can be a complex task. It’s a chance for finance companies to rethink their training strategies, which can lead to cost savings and improved customer service.

Compliance Training 91

Compliance Training Compliance Services Policies 91

Matrix

JULY 13, 2022

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service.

Customer Service 74

Customer Service Compliance Training Ideas Services 74

eLearning Industry

DECEMBER 24, 2019

Soft skills don’t just impact your customer service and sales stats. Communication, negotiation, and creativity also impact your company’s compliance. Let’s look at 6 factors to consider about soft skills online training and tips to achieve rapid results. This post was first published on eLearning Industry.

Customer Service 54

Customer Service Services Compliance Training Custom 54

Litmos

FEBRUARY 26, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. Customer Service Online Training: 8 Overlooked Skills To Consider. Time Management.

Customer Service 49

Customer Service Compliance Training Services Custom 49

Infopro Learning

MARCH 27, 2023

Important BFSI employee metrics for L&D initiatives Customer satisfaction In BFSI, customer satisfaction is the most critical metric for success. Therefore, the employees’ ability to deliver outstanding customer experience is vital.

Metrics 170

Metrics Performance Compliance Training Augmented Reality 170

Litmos

SEPTEMBER 4, 2018

Is mobile learning a viable addition for your customer service online training course? 8 Mobile Learning Benefits For Customer Service Online Training You Might Ignore. Even in-house team members can benefit from mobile learning resources that help them bridge customer service skill gaps and expand their knowledge.

Compliance Training 64

Compliance Training Customer Service Mobile Learning Services 64

OpenSesame

AUGUST 12, 2016

With over 13 million employees working in either retail or restaurants, customer service accounts for a vast majority of online learning. From new hire onboarding to operational training to compliance, most customer service organizations need valuable learning for each type of employee. Soft Skills.

Customer Service 52

Customer Service Compliance Training Services Custom 52

Litmos

FEBRUARY 5, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. . Customer Service Training: 8 Overlooked Skills To Consider.

Customer Service 40

Customer Service Compliance Training Services Custom 40

Infopro Learning

MARCH 30, 2023

Upskilling and reskilling have become increasingly important in the BFSI industry as new technologies and changing customer preferences have disrupted traditional business models. As a result, the industry requires skilled professionals who can keep up with these changes and provide innovative solutions to meet customers’ evolving needs.

Industry 221

Industry Compliance Training eLearning Consultant eLearning Strategy 221

Brilliant Teams

OCTOBER 4, 2023

Interactive and Immersive: Gamification in our Custom eLearning Solutions In the digital age, education and training have evolved significantly, with eLearning becoming an indispensable tool for imparting knowledge and skills. This is where gamification steps in as a transformative approach to custom eLearning solutions.

Custom eLearning Development 98

Custom eLearning Development Gamification Compliance Training Interactive 98

OpenSesame

AUGUST 12, 2016

With over 13 million employees working in either retail or restaurants, customer service accounts for a vast majority of online learning. From new hire onboarding to operational training to compliance, most customer service organizations need valuable learning for each type of employee. Soft Skills.

Customer Service 40

Customer Service Compliance Training Services Custom 40

Gyrus

DECEMBER 21, 2017

Richmond, VA, December 21, 2017, Gyrus Systems, a leader in the Learning Management Systems (LMS) industry, proudly announced that Talented Learning named the GyrusAim® Learning Management System Honorable mentions for "Best Compliance LMS" category. million, with the number…… Has Your New Hire Quit Already?

Compliance Training 113

Compliance Training Association Learning Management System Compliance LMS 113

Learning Pool

DECEMBER 15, 2021

Learning Pool, the leading e-learning solutions provider, is thrilled to have made the 2022 list for ‘Top LMS for Compliance Training’ by eLearning Industry. . Those included on the 2022 ‘Top LMS for Compliance Training’ were ranked on the following 9 criteria: . Customer support. Customer Experience. Customer reviews.

Compliance Training 98

Compliance Training LMS Compliance Brandon Hall 98

Infopro Learning

MAY 21, 2021

Customer experiences have a significant impact on factors that directly affect revenue. They influence purchasing decisions, customer loyalty, and brand perception. It was recently found that improvements in customer experiences can lead to as much as a $1 billion increase over three years (1). Infrequent Content Updates.

Customer Service 418

Customer Service Services Custom Compliance Training 418

Paradiso

NOVEMBER 17, 2023

To keep up, insurance professionals need ongoing education and skill development. With an LMS, insurance companies can: Create and deliver customized courses and content aligned with their business objectives and learners’ needs. Get in touch to avail some awesome eLearning services!

LMS 91

LMS Compliance Training Industry HIPAA Training 91

Paradiso

OCTOBER 24, 2023

Agents often serve as customers’ first point of contact, making their training essential to meet customer expectations. It ensures that agents are well-prepared to deliver the service your customers expect. Effective training for call center agents is a vital investment for any call center.

Authoring Tools 91

Authoring Tools Diversity Training Compliance Training Simulations 91

Infopro Learning

APRIL 19, 2021

If you are like many other business leaders looking for a learning solution that enables human capital transformation and addresses modern-day employee training challenges, a custom eLearning program enhanced with machine learning may be the answer. They want training that goes beyond basic compliance.

Diversity Training 409

Diversity Training Compliance Training Custom eLearning Development eLearning Strategy 409

KnowledgeAnywhere

OCTOBER 18, 2023

Pain Point #1: Regulatory Compliance and Changing Laws The banking sector is perpetually under the microscope of regulatory bodies and with a myriad of ever-evolving regulations, banks often find themselves in a tight spot. The cost of compliance for large businesses could amount to a staggering $10,000 per employee.

Compliance Training 84

Compliance Training Industry Customer Service Metrics 84

Learning Pool

JULY 14, 2021

Learning Pool, the Derry-based elearning solutions provider, is thrilled to have partnered with Protector Insurance in the UK to offer off-the-shelf content directed at compliance training. . Protector Insurance is the UK branch of Scandinavian financial services company, Protector Forsikring ASA. Find out more here.

Compliance Training 98

Compliance Training Compliance Brandon Hall Content 98

LearnDash

OCTOBER 8, 2020

No matter how skilled or qualified a new hire is, they still have a lot to learn about your company and your processes. For some businesses, employees need to learn a lot about specific products and services in order to be able to pass on this information to customers.

Compliance Training 279

Compliance Training Diversity Training Online Training 279

Infopro Learning

NOVEMBER 21, 2023

This high level of personalization boosts engagement and accelerates skill acquisition, benefiting L&D teams and the organization. This will foster trust and ensure compliance with legal and ethical standards. Automating Administrative:  AI transforms L&D administration.

Teams 221

Teams Privacy Compliance Training Harbinger 221

LearnDash

JUNE 17, 2021

Retain skilled workers through ongoing education. Keep up with compliance regulations. Safety and compliance regulations commonly undergo adjustments and updates. Failing to maintain these compliance protocols can be costly to businesses. Lower customer service complains? Close the talent gap.

Compliance Training 279

Compliance Training Online Learning Business Online 279

eloomi

SEPTEMBER 20, 2022

What is soft skills training? Soft skills are personality-focused, people skills that help in building better relationships. They include skills such as communication, critical thinking , teamwork and more. Soft skills training is a type of training that focuses on developing and enhancing these skills among employees.

Skills 52

Skills Compliance Training Training Train 52

learnWorlds

MARCH 12, 2020

For every business to be able to operate legally, it needs to have some sort of compliance. This makes corporate compliance a must-have for all organizations. Adapting to the new compliance meant accepting and following new regulations, but at the same time failing to do so meant, well…falling behind. Table of Contents.

Compliance Training 119

Compliance Training Harassment Training Sexual Harassment Training HIPAA Training 119

Infopro Learning

MAY 1, 2018

For example, the first level allows them to explore the sales floor and help a customer locate a particular product, while the second gives them the opportunity to troubleshoot an issue with the POS terminal or resolve a client complaint. Compliance Conundrums. How will your employees handle a hazardous spill or compliance dilemma?

Compliance Training 193

Compliance Training Games Online Simulations 193

fewStones

MAY 10, 2024

These videos typically cover a wide range of subjects, including onboarding procedures, product knowledge, compliance training, and professional development. Product or Service Training Videos Product or service training videos provide information about the features, benefits, and usage of products or services offered by the company.

Productivity 52

Productivity Product Compliance Training Diversity Training 52

Learning Pool

APRIL 29, 2021

With a portfolio of off-the-shelf catalogs complete with over 650 customizable e-learning modules, Learning Pool, the full-service online training provider is thrilled to have made eLearning Industry’s 2021 list for ‘Top Content Providers For Soft Skills Training’ with their new Future Skills content Library. .

Compliance Training 98

Compliance Training Blended Learning Providers Brandon Hall 98

Brilliant Teams

SEPTEMBER 29, 2023

Interactive and Immersive Gamification in Custom eLearning Solutions: Transforming Education and Engagement - Introduction In the digital age, education and training have evolved significantly, with eLearning becoming an indispensable tool for imparting knowledge and skills. Custom eLearning Solutions 6.1

Custom eLearning Development 59

Custom eLearning Development Gamification Compliance Training Interactive 59

KnowledgeAnywhere

JANUARY 24, 2024

Whether you're aiming to train employees, engage partners, or educate customers, an LMS serves as a comprehensive platform to facilitate learning, track progress, and evaluate the effectiveness of your training initiatives. An LMS not only delivers content but also tracks progress, assesses performance, and generates reports.

LMS 96

LMS Learning Management System VLE System 96

OpenSesame

JANUARY 31, 2020

Portland, OR – 31 January 2020 – OpenSesame, the elearning innovator, announced The Jeff Havens Company has been added to its popular OpenSesame Plus subscription to expand its curated library of business skills, safety, and compliance courses. . ” About OpenSesame. Vice President of Marketing. 503) 808-1268.

Compliance Training 52

Compliance Training Library Compliance Companies 52

Wahoo Learning

MAY 25, 2023

The process of distributor training is educating and empowering your distributors to ensure they have the necessary skills, knowledge and resources to represent your brand and products effectively in the market. Training at every level of the supply chain is important for maintaining a uniform standard across all your sales channels.

Compliance Training 80

Compliance Training Diversity Training Blended Learning Metrics 80

Paradiso

OCTOBER 12, 2023

Industries like banking and finance often have unique requirements due to strict compliance and regulations. In this blog, we’ll explore the essential features you should look for in the best LMS for banking and financial services. EFront It offers a promise of complete customization for your LMS solution.

LMS 91

LMS Services Compliance Training Authoring Tools 91

Ontuitive

NOVEMBER 10, 2022

While the sentiment is intense, it does ring true, especially in competitive workplaces where building critical skills and competencies is a top priority. Essentially, its mission is to connect skill with opportunity. Capability academies , sometimes called skills academies, are a place where employees learn, collaborate, and share.

Tools 226

Tools Adoption Adopt Agile 226

BrainCert

NOVEMBER 6, 2023

In this dynamic landscape, ensuring your telecom workforce is well-equipped with the latest knowledge and skills is no easy task. This type of training typically covers a wide range of topics, including: Technical Skills: Telecom professionals need to stay updated on the latest technologies, network configurations, and equipment.

LMS 52

LMS Compliance Training Simulations Effectiveness 52

Learning Pool

JULY 23, 2021

As providers of one of the most feature-rich learning suites on the market, Learning Pool, the leading e-learning solutions provider, is elated to have secured a place on the 2021 list for ‘Top Content Providers for Custom eLearning’ by eLearning Industry. . Customer retention. Customer reviews. Employee turnover.

Custom eLearning Development 98

Custom eLearning Development Compliance Training Providers Custom 98

Paradiso Solutions

NOVEMBER 7, 2023

LMS not only centralizes the training content but also simplifies the process of onboarding and continuous training, thereby ensuring that the workforce is always aligned with the company’s objectives and customer expectations. This, in turn, becomes a driver for both enhanced customer relationships and improved business performance.

LMS 52

LMS Industry Benefits Compliance Training 52

IT Training Department Blog

JANUARY 23, 2024

That’s why it’s essential to have a comprehensive solution that spans both off-the-shelf and custom solutions. Custom Learning : This one is built specifically for your company and how you do things. Or it could be for custom-built software for which training doesn’t exist because you created it.

Diversity Training 68

Diversity Training Compliance Training Solution Corporate eLearning 68