Customer Service Information Knowledge Base Portal 
Xyleme
SEPTEMBER 11, 2023
This could be a product catalog, a knowledge base, a customer service portal, or a marketing campaign. By starting small, you can test and learn your intelligent content approach, and iterate based on feedback and results. Read more The third step in embracing intelligent content strategy is to start small.
Epilogue Systems
MARCH 6, 2024
This information is crucial in pinpointing areas for maximal impact and efficiency improvements. Based on the employee’s role and department, business rules determine the necessary IT equipment and access rights. This information is logged into the employee’s portal, providing clear guidance for their first day.
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Matrix
OCTOBER 5, 2022
Depending on what your organization provides, customer training can take various forms: onboarding, brochures, self-paced e-learning modules, how-to videos, searchable knowledge bases, customer support, and certification programs. It takes a lot of the pressure usually on the customer service departments.
Arlo Training & Events Software
MAY 30, 2021
I can replicate events really easily, the waitlist feature is great, and being able to create visibility of our courses through our website means our customers can find information at their fingertips”, says Margarita Sanding, from IRI. You can customize each email and add attachments such as pre-reading. Take a seat.
IT Training Department Blog
SEPTEMBER 11, 2023
Then the seemingly endless stream of phone calls and chat messages can easily overwhelm staff leading to decreased efficiency and customer satisfaction. In an ideal world, self-service options like knowledge bases and searchable help would be enough to address most issues. Take a look at why those efforts often fall flat.
Ed App
MARCH 16, 2022
Instead of simply absorbing information by watching videos or reading learning materials, EdApp ensures that your learning experience is engaging. Unlike Udemy which offers video-based courses, EdApp develops its courses for improved retention and convenience through a gamified microlearning format. Knowledge base.
Ed App
SEPTEMBER 19, 2021
Knowledge Management Software #1 – EdApp. EdApp is a mobile-first knowledge management software that provides you with intuitive, customizable, and highly adaptive tools for easier information consolidation, project management, content creation, and online learning. Knowledge Management Software #4 – Flowlu.
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