Ontuitive

JANUARY 6, 2023

Bad behaviors by management and leadership became more and more common. . While leaders set the tone for company culture, managers and supervisors must also actively participate in creating healthy work environments. It is the job of managers to create psychological safe environments where everyone is respected and treated fairly.

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Companies Change Diversity Training Culture 186

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DECEMBER 28, 2021

A digital adoption platform not only improves user experience and proficiency within software platforms, customer relationship management (CRM) systems and apps, but also increases ROI on software investments. The Learning Management System and Digital Adoption Platform: Why they’re a perfect pair. Read the full blog. .

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Blogging LMS Adoption Adopt 192

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JUNE 1, 2022

However, there is a transitionary period after the update that is crucial for managers to recognize. With proper planning, real-time guidance and continued support, management can make the transition an easy experience for each and every employee. Imagine a software vendor moves a button or changes its menu options.

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Software vendor Adoption Adopt 211

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MAY 16, 2022

Establishing effective change management. Employee frustration and resistance, especially during times of change management (later in this blog, we’ll explain how using a digital adoption platform can help eliminate this problem). Here are some of the obstacles and benefits, plus a few factors you shouldn’t forget.

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Performance Support Digital Software Support 203

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JUNE 28, 2022

Research shows that 70% of DX projects won’t accomplish their stated goals, which equates to a huge failure in project management and spending. So with all these potential challenges, how can an organization better prepare for digital transformation?

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Adoption Adopt Strategy Tips 209

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JUNE 7, 2021

A digital adoption platform not only improves user experience and proficiency within software platforms, customer relationship management (CRM) systems and apps, but also increases ROI on software investments. Rolling out new software is overwhelming for both your management team and employees. 3 Use Cases. 1) Existing CRM Systems.

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MAY 12, 2021

Our ROI calculator enables management to see the savings firsthand. With a digital adoption platform, management can also prepare training faster, which results in people learning how to do their jobs quickly and more productively. Increased Productivity. Higher Employee Retention.

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Adoption Adopt Suite Digital 130

Ontuitive

APRIL 29, 2022

In another set of numbers released by McKinsey, 70 percent of change programs fail due to employee resistance and lack of management support. Beyond training, they also needed to develop standard operating procedures (SOPs) to improve consistency in handling their sales processes and to provide management to change the process on the fly.

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Software Adoption Adopt Mac 209

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NOVEMBER 23, 2022

Industries like banking, life science, biotech, healthcare, insurance, and management consulting are all feeling the crunch to not only embrace new tech but also plan for and achieve digital adoption. Zeal makes new technology adoption easier, learn how.

Adoption 130

Adoption Adopt Technology Business 130

Ontuitive

JANUARY 19, 2023

Coaching and training: DAPs can be configured to provide performance metrics and real-time feedback, that gives customer success managers the ability to monitor, train, and coach their customer service employees.

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Adoption Adopt Performance Support Support 170

Ontuitive

APRIL 14, 2022

Imagine an employee who would normally turn to their neighbor or manager for help. According to Mckinsey , 70% of change programs fail due to employee resistance and lack of management support, but we all know that companies who stagnate do not last long. What Happens When the Route Changes? Change programs come in many flavors.

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Performance Support Support Performance Cyber Security Training 163

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NOVEMBER 10, 2022

This technology has become increasingly popular since the pandemic hit because businesses can increase agility and respond to disruption by more effectively managing workforce supply and demand. Essentially, its mission is to connect skill with opportunity.

Tools 226

Tools Adoption Adopt Digital 226

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MARCH 22, 2022

Behavior trickles down so change has to start with C-suite and upper management. Breakdown organizational silos and encourage cross-functional work. Model knowledge sharing behavior. Make sure every leader is using the knowledge sharing systems put into place so employees have a clear model to follow.

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Trust Collaboration Culture Knowledge 202

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SEPTEMBER 1, 2021

Is it important that non-technical employees are able to manage, publish and update this content? Or do you need guidance that is easier to manage and update? This means that anyone can create and deploy helpful content with limited interaction with their IT department. Content creation. Field-level help.

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Adoption Adopt Authoring Tools Digital 130

Ontuitive

JULY 6, 2012

Many of you have met Jeremy Smith, the Senior Learning Solutions Manager – Talent Management for Herman Miller, through a few of our webinars and past blogs.

Performance Support 140

Performance Support Solution Blogging Performance 140

Ontuitive

OCTOBER 16, 2013

When it comes to formal learning, we’ve spent billions on learning management systems and on a robust authoring toolkit to develop interactive simulations, eLearning, virtual instruction and much more. Last month we focused in on the Performance Zone--the place where the work of the organization actually gets done.

Performance Support 175

Performance Support Performance Simulations Toolkit 175

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APRIL 21, 2021

According to Gartner, a successful digital transformation strategy includes five imperatives: privacy, augmented intelligence, continuous modernization, digital product management and culture. How to Support Digital Transformation. It also requires in-depth training and support for every employee during the many transitions.

Adoption 130

Adoption Adopt Digital Gartner 130

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SEPTEMBER 4, 2013

If you''re like us, you probably think of it in terms of performance management.' We use it in many different ways and we interpret it using our own filters. When you hear the word "performance" in a business context, what does that mean to you?

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Performance Environment Business Management 143

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JUNE 15, 2022

But with that, a question remains: how can organizations implement solutions that still drive digital adoption when using legacy software like Electronic Lab Notebook (ELN), Lab Information Management System (LIMS), Loan Origination System (LOS), Digital Banking Platforms (DBPs), or other industry-specific CRM platforms?

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Adoption Adopt Digital System 184

Ontuitive

OCTOBER 31, 2012

It is the people who will use and support the use of this stuff: the workers (unfortunately referred to as ‘end-users’) and their managers. But as with all technology-enabled learning solutions that have crossed my path over the past 35+ years, the most critical success factor is not the technology at all.

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Change Performance Support Adoption Adopt 168

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MARCH 8, 2022

Ultimately, both this phase (and the previous one) require change management. Ideally, you will have a handful of evangelists and influencers who are excited about the solution and can help with the adoption of the solution. Change is hard. Many people crave familiarity, and that’s okay.

Adoption 180

Adoption Adopt Project Digital 180

Ontuitive

OCTOBER 23, 2013

This month''s performance support podcast (14:36) features David Bonello, Bank of America''s Design and Development Manager, speaking with Conrad Gottfredson about the solutions and initiatives being implemented at the organization.'

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Podcasts Podcaster Podcasting Performance Support 100

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JUNE 19, 2013

length 16:09) Beth is the Learning and Development Manager at Bank of America.' Listen as Bob Mosher and Beth Daniel discuss performance support at Bank of America in this month''s Podcast.

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Podcasts Podcaster Podcasting Performance Support 102

Ontuitive

JUNE 14, 2016

Attendees wondered how to convince management that making learning more difficult can be effective in the long term, and expressed concern about the responses of learners who might experience frustration in such methods (and see our first Insight post about emotion and learning for a reminder of how important these dynamics can be).

Conference 100

Conference Cognitive Performance Support eLearning Guild 100

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JANUARY 5, 2016

Second, the learning environment, conceived and maintained by designers, instructors, and managers, needs to be structured in a way that allows for responses to shifting emotional dynamics.

Cognitive 100

Cognitive Learning Performance Support Attention 100

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JANUARY 27, 2016

But we can benefit from his case because it shows us that we, too, can find ways to manipulate the filters that directly affect how we manage the information we want to recall. The skill he had to teach himself--consciously forgetting certain information--is what most humans do subconsciously.

Case Study 60

Case Study Cognitive Theory Brain 60

Ontuitive

AUGUST 2, 2021

Even the most well-managed IT organizations can’t always control how a user accesses their applications. Management does their best to make sure everyone has what they need to succeed and stay productive. Also, managers are only able to rely on anecdotal evidence from L&D or HelpDesk tickets to figure out where employees need help.

Adoption 130

Adoption Adopt Authoring Tools Digital 130

Ontuitive

DECEMBER 23, 2021

A digital adoption and enablement platform designed to accelerate onboarding, productivity, and change management. Con: Limited customization options and a UI/UX with an outdated feel. What is Spekit? Con: Known bugs when using Google Chrome.

Adoption 187

Adoption Adopt Authoring Tools Digital 187

Ontuitive

JANUARY 19, 2016

. ​How to Make the Intuit Approach Relevant in the Enterprise Intuit, of course, focuses on making their products usable by a diverse group of consumers – they’re driving for specific outcomes: get your tax return quickly and accurately, know where your money is going, manage your accounts payable.

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