TalentLMS

JULY 24, 2023

In this article, we will explore effective strategies for supporting your customer support team, focusing on open communication, teamwork, motivation, training, and work-life balance. This helps your customer support team in broadening their knowledge base and understanding of various customer support tasks.

Performance Support 93

Performance Support Support Teams Custom 93

Play.ht

APRIL 15, 2024

This article highlights the top performers in the AI chatbot arena, their unique features, pricing, and how they’re changing the way businesses and individuals communicate and operate. Cons: May prioritize Google ecosystem services in responses. Offers broad third-party device and service integration.

Privacy 40

Privacy Search Google Engineering 40

MobileTrain

MARCH 31, 2024

This article will explore the symbiotic relationship between efficient teams and improved customer satisfaction and how AI revolutionises this dynamic. When teams operate efficiently, they can deliver products and services more quickly and effectively, leading to higher customer satisfaction.

Case Study 52

Case Study Custom Internationalization Compliance Training 52

Instancy

FEBRUARY 26, 2024

Customer Education Reimagined: LLMs can revolutionize customer education by: Building Interactive Knowledge Bases: Imagine a customer service agent utilizing an LLM-powered knowledge base to instantly answer complex questions in natural language, offering personalized solutions and improving customer satisfaction.

Blended Learning 52

Blended Learning Custom Education LMS 52

Mobile Coach

APRIL 4, 2023

Workflow Learning & Chatbots The most common chatbot use case is that of customer service where consumers can get instant answers to their questions without having to call customer service. And one of the challenges of learning within the flow of work is making this help be easily accessible.

Diversity Training 52

Diversity Training Microsoft Coaching Customer Service 52

Ed App

JANUARY 27, 2023

Proper hotel management and hospitality training are essential in making sure hotel staff comply with hospitality standards and give guests the best customer service experience. In this article, we’ll take a look at different tools for learning management in hotels so that you can create hospitality onboarding and training programs with ease.

Compliance Training 75

Compliance Training Tools Blended Learning Management 75

Elucidat

OCTOBER 26, 2021

E mployee training and development programs provide the perfect opportunity to expand the knowledge base within your organization. No matter the industry, filling the gaps in your employees’ professional knowledge is essential to keeping them productive and fulfilled. Trained employees will retain and grow your customer base.

Blended Learning 98

Blended Learning Training Train Quality 98

TechSmith Camtasia

SEPTEMBER 30, 2019

Avaya, a global provider of business collaboration and communications software and services, created a video library of resources for customers and employees. Avaya’s video articles receive significantly more page views than their text-based articles. Back in 2011, Carl Knerr was the Services Director at Avaya.

YouTube 75

YouTube Authoring Tools Custom Video 75

Hurix Digital

FEBRUARY 27, 2023

In this article, we’ll cover everything you need to know about e-commerce solutions and how they can benefit your business. E-commerce solutions refer to a set of software and technology tools that help businesses sell products and services online. What are E-commerce Solutions?

Solution 52

Solution Metrics Compliance Training Sales 52

learnWorlds

JANUARY 22, 2024

In this article, we will explore the top-tier platforms that cater specifically to the needs of digital product creators and sellers, offering a comprehensive overview of their features, pricing, support provided, and overall effectiveness weighing their pros and cons, in maximizing sales and reaching target audiences effectively.

Authoring Tools 59

Authoring Tools Platform Digital Productivity 59

Plume

DECEMBER 8, 2021

If you do, then scaling up your service in its current form is going to cost a lot more than it needs to, or will take longer as your team scrambles to keep up with demand. Check out our LMS Analytics Service. Must Read article: Make sure you check our guide for Six of the best email automation sequences for e-learning with examples.

LMS 52

LMS Website Learning Management System Coaching 52

Rustici Software

FEBRUARY 24, 2022

Catch up on cmi5 with this handy overview article for an in-depth explanation of the standard and links to active projects and resources. Now, understanding who opened and looked at a SharePoint file, an online survey tool, a knowledge base post or an intranet asset is as easy as sharing the link. Hosted Services.

Engineering 70

Engineering AICC SCORM xapi 70

Epilogue Systems

MARCH 6, 2024

This article is about automating processes and eliminating or reducing human interaction. Because many different types of solutions are needed to address the complexity of our world, we like to provide interesting articles that highlight other types of solutions. Cost Savings : Automation cuts down labor costs and operational expenses.

Examples 52

Examples Benefits Metrics Compliance Training 52

Kitaboo

FEBRUARY 21, 2024

DRM systems help you implement various monetization models, such as pay-per-view, subscription-based services, or digital purchases. There should be ample FAQs, chatbots, knowledge base articles, and user forums for self-service troubleshooting and user assistance.

Digital 59

Digital Authoring Tools Software Management 59

Ed App

DECEMBER 14, 2022

There are many knowledge sharing platforms that help make all important information and documentation easily accessible, but which are the best options for this? In this article, we’re going to explore 10 knowledge sharing platforms and highlight their features that you should consider. . Content Creation Services.

Knowledge 52

Knowledge Platform Authoring Tools Confluence 52

Hurix Digital

JUNE 21, 2019

In this article, we will explore the different verticals of video-based learning. Why Video-Based Learning? It can, in fact, become a knowledge base for the organization. Explain the Working of Product or Service. Of course, all of your employees know how your product or service works.

Custom eLearning Development 82

Custom eLearning Development Compliance Training Video Create 82

Appsembler

JULY 17, 2023

By the end of this article, you’ll gain valuable insights and practical tips to make an informed decision that aligns with your organization’s learning goals. Gain insights into the final decision-making process, implementation planning, and negotiation of contracts and service-level agreements (SLAs).

vendor 52

vendor LMS Case Study HIPAA Training 52

Integranxt

NOVEMBER 14, 2023

Journals and publishers not only disseminate knowledge, but they also serve as gatekeepers of what academic information reaches the world. The global academic industry relies on them to uphold the integrity and quality of research for the advancement of knowledge.

Journal 52

Journal Quality Guidelines Compliance Training 52

Arlo Training & Events Software

MARCH 18, 2020

Firstly, we can assure you that Arlo is well placed to continue operating in these circumstances, and our service to you is unaffected. Whether you’re an existing Arlo customer, or a new customer looking to join us today, we’ve put some plans in place to help make things a little easier during this uncertain time. You have our support.

Case Study 98

Case Study Music Custom Free 98

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

APRIL 13, 2023

That’s why, we’re here to help you make an unbiased decision based on your unique needs and vision for your online store. In this article, we’ll compare WooCommerce vs Magento across several key factors – including cost, features, design and customization, support, integrations, marketing tools, and analytics, among other things.

Comparison 52

Comparison Authoring Tools Beginner Open Source 52

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

APRIL 13, 2023

That’s why we’re here to help you make an unbiased decision based on your unique needs and vision for your online store. In this article, we’ll compare WooCommerce vs Magento across several key factors, including cost, features, design and customization, support, integrations, marketing tools, and analytics, among other things.

Comparison 52

Comparison Beginner Open Source Analytics 52

Coreaxis

OCTOBER 23, 2023

Cloud-based accounting software has emerged as a game-changer for businesses of all sizes. In this article, we will explore the benefits of cloud-based accounting software in detail, helping you understand why it has become a popular choice among organizations worldwide. Submit Thank you for your message.

Software 52

Software Authoring Tools Benefits Firewalls 52

TalentLMS

MARCH 15, 2019

From the Mega Help Menu you’ll find everything you need to get your job done, including: Help articles. This means that the system will understand where you are and recommend support articles that may help you. A brand-new ticketing system and the new Knowledge Base have arrived to complement the Mega Help Menu.

Scanning 75

Scanning Micro-Learning ILT SCORM 75

Overnite Software

SEPTEMBER 21, 2020

(Editor’s note: This is the fourth article in a six-part series on the six key features to look for in an LMS.). Requiring proctored testing is one way to ensure your employees are well-trained and compliant in critical skills and knowledge-based training curriculum. Adaptive Mode.

LMS 95

LMS Blended Learning Micro-Learning Learning Management System 95

TOPYX LMS

JULY 24, 2017

Mentees can learn from the insights of more experienced employees, while online training mentors improve knowledge retention and reinforce key skills as they put their knowledge base into practice. However, you must create communication guidelines to clarify expectations and define roles.

Trends 182

Trends Online Learning Productivity Product 182

WhatFix

FEBRUARY 2, 2023

With a solid program in place, you can ensure your team has the knowledge and skills needed to provide efficient, reliable, and cost-effective services to your customers. This type of training typically focuses on topics such as inventory management, supply chain management, freight management, and customer service.

Program 52

Program Compliance Training Effectiveness Create 52

TalentLMS

NOVEMBER 30, 2015

In this article, we share with you some innovative ways to use your company’s online portal to change the way employees are brought into a company. A bundle of click-and-read interactive information articles should be available on the following: Your company’s basic products or services. And much more.

eLearning Strategy 200

eLearning Strategy Online Strategy Portal 200

Learning Pool

DECEMBER 8, 2023

However, before we get to training, we need to know the specific knowledge gaps that need to be addressed. In this article, we will explore the steps you need to take to effectively detect and overcome skill gaps using AI, as well as how automation can support personalization.

Skills 84

Skills Simulations Metrics Performance Support 84

learnWorlds

JULY 14, 2022

Articulate Storyline support is available via live chat and online where you can find help through community forums, training, resources and articles on course building, books, tutorials, and user guides. Pros: It is a cloud-based authoring tool and offers collaboration options. It is frequently updated with new services and features.

Authoring Tools 116

Authoring Tools eLearning Tools Authoring Compliance Training 116

Jigsaw Interactive

AUGUST 16, 2022

industries that will face the worst talent shortages by 2030 are: Financial Services Technology, media, and telecommunications Manufacturing. Any knowledge-based industry, such as education or healthcare, is also at risk of not being able to find people with the requisite expertise. The Bottom Line for Employers.

Skills 40

Skills Director Policies Problem 40

learnWorlds

DECEMBER 13, 2023

In this article, we will further examine Gumroad looking into its pricing plans, strengths, and weaknesses. The table below features our top 4 platform picks among the ones we included in this article, comparing them side-by-side with Gumroad on pricing and features. fee per order) Pro – $39/month ($0.17

Alternatives 52

Alternatives Authoring Tools White Label Diversity Training 52

eLearning 24-7

MARCH 6, 2023

Numerous articles have been published showing its shortcomings, from “ declaring love and harboring negative feelings about its developers ,” “ threaten a philosophy professor, ” to “ disinformation and the potential rise of conspiracy statements ,” and “ getting things wrong when writing.”

Digital 84

Digital Learning Technologies Technology vendor 84

Appsembler

APRIL 22, 2020

I’ll let Fred from Blindside Networks , creators of the software and its leading service provider handle that bit, as he’s kindly contributed to this blog and will do a far better job of it than I can: BigBlueButton is an open source web conferencing system for online learning. That’s where our friends over at BigBlueButton come into things.

Blended Learning 66

Blended Learning Virtual Classroom Course Open Source 66

Appsembler

FEBRUARY 13, 2024

In this article, we’ll unpack the pros and cons of each platform so you can decide whether they’re a right fit for you and your team. You can pay a monthly subscription to a fully managed service partner who handles hosting, maintenance, updates, and customization. And did we mention the highly active community forum ?

Open 52

Open Platform Open Source Association LMS 52

Instancy

AUGUST 14, 2023

To learn more about AI in corporate training, check out this Forbes article. To learn more about AI’s role in corporate training, check out this Forbes article on AI in learning and development or explore virtual reality for corporate training. Incorporating AI is a major ongoing trend.

Compliance Training 52

Compliance Training Corporate eLearning Diversity Training Authoring Tools 52

TOPYX LMS

JULY 24, 2017

Mentees can learn from the insights of more experienced employees, while online training mentors improve knowledge retention and reinforce key skills as they put their knowledge base into practice. However, you must create communication guidelines to clarify expectations and define roles.

Trends 140

Trends Online Learning Productivity Product 140

Epilogue Systems

OCTOBER 25, 2022

Unfortunately, conventional ways of educating personnel to use these tools, like classroom instruction and unstructured knowledge bases, may not be sufficient to prepare them to use such complicated software. We hope you have a clear view of digital adoption through the article. Inadequate onboarding for digital tools.

Metrics 52

Metrics Adoption Adopt Digital 52