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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team. Customer success can include any of the following: Onboarding and Adoption: Guiding customers through a smooth onboarding process and effective product adoption.

Behavior 221
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Designing Learning for Behavior Change with Julie Dirksen

Upside Learning

In a recent installment of the Learning and Development (L&D) Insights podcast, Amit engages in a captivating conversation with Julie Dirksen, a renowned learning strategy consultant and author of Talk to the Elephant: Designing Learning for Behavior Change.

Behavior 147
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Use Your E-Learning Course to Change Behavior

LearnDash

But learning is also a behavior. If someone signs up for an online fitness course, or for life coaching, or for meditation, they’re trying to learn new behaviors that will replace existing patterns of behavior. Here’s how you can create a course that focuses on behavioral learning.

Behavior 312
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The Key Components of an Effective Sales Training Program

Infopro Learning

An effective sales training program is not just a checkbox in the L&D leaders manual; it is the lifeblood that nurtures a high-performing sales team. In this blog, we will dissect the core elements that compose an effective sales training program. That’s where an effective sales training program becomes indispensable.

Sales 221
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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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Improving Learning Transfer Effectiveness with Dr. Ina Weinbauer-Heidel

Upside Learning

Ina Weinbauer-Heidel, a trailblazer in the realm of Learning and Development (L&D), shared invaluable insights on the often-overlooked yet critical aspect of transfer effectiveness and its impact on learning outcomes. Explore the Transfer Designer Certification Program for effective transfer tools.

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Leaders need to address bad employee behavior

KnowledgeCity

Corporate leaders and managers have plenty to focus on, but negative workplace behavioral issues may be the most critical issue to address. Disruptive behavior can negatively affect and disengage employees. When other employees are near these types of behavior, they can mirror it. What issues are we seeing?