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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team. Customer success can include any of the following: Onboarding and Adoption: Guiding customers through a smooth onboarding process and effective product adoption.

Behavior 221
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A placebo effect?

Clark Quinn

There’s good reason to believe that it isn’t effective. Is it a placebo effect? That is, the belief that information presentation will lead to behavior change is held implicitly. There’s not going to be any actual effect, but it makes people feel better. The post A placebo effect?

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Effective Leadership in a Hybrid Workforce: Strategies for Leading Distributed Teams

Infopro Learning

Effective leadership is now more important than ever in a hybrid workforce, where leaders must adapt to new technologies and communicate effectively with their teams, regardless of location. This blog will explore some key strategies leaders can use to effectively lead distributed teams in a hybrid work environment.

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Friday Finds — Dual Coding, Behavioral Science Books, Blurry Backgrounds FTW

Mike Taylor

Last Week’s Most Clicked BrightCarbon – maker of BrightSlide and source of slide design wisdom News & Notes Behavioral Scientist’s Notable Books of 2023 Like marketing, behavioral science is a field rich with valuable insights. Learn more → What is Dual Coding? Podcast This is the conversation that caught my ear this week.

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Legendary Presentations: eLearning, Sales Collateral, and Defeating Death-by-PowerPoint

Speaker: Richard Goring, Director, BrightCarbon

Presentations have a well-earned reputation for being terrible snooze-fests full of boring bullets and Death by PowerPoint. That’s the kind of content that engages learners, and develops lasting behavior change. Create effective microlearning, incorporating compelling visuals, engaging animation, and impactful multimedia.

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Is Your Organization Ready for Behavior Change at Scale? | Virtual Presentation by Dianna Anderson

Cylient

This presentation, Is Your Organization Ready for Behavior Change at Scale? , was originally presented by Cylient CEO Dianna Anderson at the Opal Group Learning & Development Virtual Summit. About the Presentation. The Business Imperative of a Safe and Seen Culture.

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Friday Finds — Critical Ignoring, Behavioral Design Pros, Slide Docs

Mike Taylor

Learn more → Top People to Follow in Behavioral Design Behavioral design is a fascinating but complex field that involves various theories and concepts. However, to become a more effective behavioral designer, we must always be open to learning from the latest research and field experiences.

Doc 75
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Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.