Remove Behavior Remove Performance Support Remove Research Remove Trust
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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team. Customer Support: Providing timely solutions to enhance the customer experience and reduce churn. SPIN Selling followed, addressing the Situation, Problem, Implication, Need, and Need-Payoff.

Behavior 221
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Moving from Sales Theory to Practice: Strategies for Better Outcomes

Infopro Learning

Salespeople need to understand the psychology of consumer behavior and the underlying motives that drive purchasing decisions. Salespeople need to understand how to craft persuasive messages tailored to buyer needs, how to handle objections, and how to build trust with potential customers. How can a salesperson communicate effectively?

Theory 251
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Checklist to Improve Workplace Leadership Skills

Infopro Learning

A checklist should encompass objectives, training chances, and ongoing assessments of one’s performance to monitor progress and pinpoint areas that require enhancement. Leading by example means being a role model, setting a benchmark for others, and demonstrating the desired behaviors and attitudes.

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Fostering trust, psychological safety and growth: How to leverage learning science to create a strong workplace learning culture

CLO Magazine

Research by Deloitte revealed that organizations with a strong learning culture had between 30 to 50 percent higher engagement and retention rates than those without one. People learn best when they trust and feel supported, connected to and accepted by the people and environment around them. Social connections matter.

Trust 87
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Culture Performance Indicators: Your Key to KPI Growth

TIER1 Performance

Suppose I then asked, “How do you know if your organization’s culture is helping or hurting your business performance?” Without exception, organizational culture is either a bridge or a barrier to performance. Sustained strategic growth necessitates healthy and high-performing cultures. You might say, “Well, I have a hunch.”

Culture 52
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Maximizing ROI with Managed Learning Services in 2024

Infopro Learning

As per the Persistence Market Research report , the global market for managed learning services is projected to attain a value of $8.71 Could you share insights into the data you collect on learner performance?  Which skills, knowledge, or behaviors do you want your employees to acquire?

ROI 170
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The power of AI in sales: Boosting performance and closing deals

TalentLMS

We’ll also offer some of the top ways sales teams can leverage AI to improve performance, close more deals, and engage customers more effectively. That means it can provide insights into customer behavior, preferences, and pain points. The potential impact of AI on sales is no different. Chatbots aren’t new technology.

Sales 52