Learning Pool

JANUARY 16, 2024

In a fast-paced, technologically enhanced business environment and in the face of a global skills shortage , corporate learning needs to be so much more. The fundamental objective of corporate learning is to position an organization to meet basic business challenges. This alignment is put under pressure when business objectives change.

Corporate Learning 52

Corporate Learning Compliance Training Diversity Training Performance Support 52

Learning Pool

JANUARY 16, 2024

In a fast-paced, technologically enhanced business environment and in the face of a global skills shortage , corporate learning needs to be so much more. The fundamental objective of corporate learning is to position an organization to meet basic business challenges. This alignment is put under pressure when business objectives change.

Corporate Learning 52

Corporate Learning Compliance Training Diversity Training Performance Support 52

Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. Want to take your business to the next level? Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). . What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits?

Knowledge 52

Knowledge Productivity Product Blended Learning 52

Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. Want to take your business to the next level? Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). ?. What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits?

Knowledge 52

Knowledge Productivity Product Blended Learning 52

IT Training Department Blog

AUGUST 3, 2023

Only companies that provide sufficient professional development opportunities for employees will reap the benefits of technology launched to help the business perform better. It provides employees with the necessary skills and knowledge to effectively use technology in their roles. The current skill levels of employees.

Roles 84

Roles Performance Support Training Train 84

TOPYX LMS

JULY 24, 2017

This multi-million dollar industry is adaptable and relied upon by a variety of types of organizations including multinationals, nonprofits, businesses, healthcare systems, etc. Read on to discover a few online learning trends that can bolster company culture and increase employee productivity in 2017. 1) Learning paths.

Trends 140

Trends Online Learning Productivity Product 140

eLearningMind

JULY 21, 2023

Simulations don’t really make sense when eLearning is knowledge based only. Instead, compliance training is one of those knowledge-based or “need to know” tenants of onboarding, so information-based delivery methods are usually more appropriate.

Simulations 52

Simulations Compliance Training HIPAA Training Corporate eLearning 52

Infopro Learning

SEPTEMBER 28, 2020

Now that quality customer experiences are one of the leading key factors consumers consider before making a purchase, improving customer service has become a high priority for many organizations. One of the top customer service complaints is that employees did not know enough to help them with their queries.

Knowledge 410

Knowledge Blended Learning Productivity Product 410

WhatFix

JULY 3, 2023

You can’t eliminate them once and for all — new skills gaps will continue to appear as your business grows, but you can establish a process for identifying those training gaps before they become roadblocks. Training gaps may arise as a result of implementing new technology, evolving business requirements, or just insufficient training.

Authoring Tools 52

Authoring Tools Training Train Metrics 52

Ideaon

APRIL 9, 2020

A training and development program is driven by strategic business needs. Its purpose is to identify gaps in employee knowledge, then use education to amplify skill sets. The ultimate goal of any company’s training and development program is to improve business by closing the gaps in knowledge using learning solutions.

Blended Learning 98

Blended Learning Develop ILT Training 98

TechSmith Camtasia

JULY 29, 2013

Alex Olthoff (Tech Support), Marissa Blaski (Customer Service), and Logan Schultz (TechSupport). A recent customer blog post about the way we support our customers prompted this post about our motivation for helping customers at TechSmith. TechSmith has a culture of being customer focused.

TechSmith 61

TechSmith Support Tutorial Customer Service 61

Edume

MAY 22, 2019

A modern workforce is likely to be distributed, busy, tech savvy and customer facing. The challenge of training frontline staff When you offer your product or service through frontline staff you have to empower them to succeed. Spread out across a wide geographical area, constantly on the go and meeting customers.

Expert 40

Expert Productivity Product Teams 40

Axonify

JULY 28, 2017

Business is in a constant state of flux and better performance means getting up to speed on changes as soon as they happen. When they’re more informed, they’ll provide better customer service, lower their risk of an accident, and increase their knowledge and expertise so they can perform at their best.

microlearning 150

microlearning Performance Brain Module 150

WhatFix

FEBRUARY 2, 2023

Basic employee training and a shared knowledge base or internal wiki is no longer enough to fulfill your employees learning needs. Learning and development is the practice of providing employees with the opportunity to acquire knowledge and develop new skills in the workplace. times more likely to hit their performance targets.

Examples 52

Examples Strategy Program IBM 52

OpenSesame

JANUARY 6, 2017

Acquiring a new skill or growing our general knowledge base increases our flexibility and increases the breadth of tasks that we’re able to complete. Whether it’s becoming a Microsoft Word expert or a customer service all-star , new skills complete us as employees and directly translate to greater success in the workplace.

Personal 45

Personal Personalization Photography Microsoft 45

ProProfs

OCTOBER 26, 2022

This is how much Accenture estimates US companies lose each year due to customer churn stemming from poor customer service. . From creating a high-quality product or service to conducting savvy marketing campaigns – there are several ways to make people fall in love with your brand. . Industry Knowledge .

Customer Service 52

Customer Service Assessment Services Custom 52

Ideaon

APRIL 9, 2020

A training and development program is driven by strategic business needs. Its purpose is to identify gaps in employee knowledge, then use education to amplify skill sets. The ultimate goal of any company’s training and development program is to improve business by closing the gaps in knowledge using learning solutions.

Blended Learning 52

Blended Learning Develop ILT Training 52

eLearningMind

APRIL 8, 2022

All professions and jobs require people to work on various tasks each day that require a specific knowledge base or technical skill. Adaptable employees are less likely to leave a company due to personnel or other culture changes. The average business employee requires multiple hard skills for organizational excellence.

Teach 52

Teach Skills Mentoring Sales 52

ProProfs

MARCH 19, 2021

These skills are key to working as a strong team, conflict management and running of smooth business operations. Hard skills such as the ability to operate a computer program efficiently are not enough in today’s competitive business world. When you enjoy a vast customer base, business success follows close on the heels.

Skills 52

Skills Develop Authoring Tools Diversity Training 52

Instancy

AUGUST 14, 2023

In the dynamic modern business landscape, corporate training is crucial for companies to survive and grow. Benefits of Chatbots in Corporate Training In today’s fast-changing business landscape, the ability to continually innovate is crucial for success. However, let’s dig deeper into these advantages next.

Compliance Training 52

Compliance Training Corporate eLearning Diversity Training Authoring Tools 52

learnWorlds

JULY 31, 2023

Your professional looking Academy in a few clicks Start FREE Trial And you can never rule out the possibility of unforeseen financial and social circumstances that may affect your business. You can also offer job-specific coaching, like sales or customer service coaching. ?

Collaborative Learning 52

Collaborative Learning Activities Collaboration Teams 52

SkyPrep

FEBRUARY 5, 2018

3 Ways to Foster a Knowledge Based Organization. In one way or another, organizations today have realized that to confront the cut-throat competition in international market environment, it is essential to become a knowledge based organization. What is a Knowledge based Organization?

Knowledge Base 45

Knowledge Base Knowledge Organization Corporate eLearning 45

learnWorlds

MAY 17, 2023

When approached methodically and with a forward-looking mindset , employee upskilling can make a huge difference and help the finance sector pick up the pace and stay at the forefront of technological innovations and guarantee superior customer service.

Compliance Training 52

Compliance Training Cyber Security Training Diversity Training Program 52

IT Training Department Blog

NOVEMBER 6, 2023

The answer lies in its ability to foster a culture of continuous growth and adaptability. From creating a supportive learning environment to providing access to resources and tools, you’ll find practical tips and insights on how to cultivate a culture of self-directed learning in your workplace.

Social Networks 73

Social Networks Compliance Training Social Network Culture 73

SweetRush

JULY 28, 2022

the entire customer service division needs active listening skills), it may be more cost-effective to look for a ready-made solution. We’re noticing a shift toward embedding compliance into companies’ cultural values by way of focusing on mindset shifts. . With that in mind, if your need is isolated to one or two people (e.g.,

Sexual Harassment Training 69

Sexual Harassment Training Compliance Training Harassment Training Diversity Training 69

eLearning 24-7

FEBRUARY 26, 2024

It would empower us to explore new skills, expand our knowledge base, and advance our careers at our own convenience. Business Benefits: From a business perspective, an LMS is not just an investment in employees, it’s an investment in the future of our organization.

Association Learning Management System 75

Association Learning Management System LMS Authoring Tools Association LMS 75

MobileTrain

MARCH 11, 2024

Frontline employees, be it in customer service, sales, or operations, are the backbone of your business. Retailers can use AI technologies to optimise processes, improve operational efficiency, improve employees’ preparation and knowledge base, and enhance customer experience. Don’t you think so?

Market 52

Market Custom Teams Informal 52

Continu

JUNE 23, 2019

Besides using Continu as an LMS, the platform is also a knowledge base or Intranet system which helps cut company costs and save time. Some of the other key features include the ability to create knowledge, retain top employees through onboarding, and drive business to meet organizational goals through learning.

Alternatives 40

Alternatives Authoring Tools Brainshark LMS 40

The Learning Circuits

JULY 8, 2006

They would be the IT Help Desk and the Customer Service Center. So what is it that makes the Help Desk and Customer Service groups better at helping their constituents learn better. The help desk and customer service conduct individualized needs assessments on the fly as if they were an emergency room triage unit.Â

Metrics 40

Metrics Customer Service Technorati FAQ 40

Paradiso Solutions

FEBRUARY 10, 2024

Dynamic training for partners serves as an introduction to your business and products, equipping your partners with the knowledge they need to represent your company effectively. It is like training business partners to sell products or represent your brand effectively. What is partner training?

Association Learning Management System 52

Association Learning Management System Association LMS LMS Compliance Training 52

Appsembler

FEBRUARY 9, 2024

This consistency ensures that everyone receives standardized, high-quality training, fostering a cohesive organizational culture and knowledge base across diverse teams or locations. In-platform customer service : Appsembler distinguishes itself by providing seamless and responsive in-platform customer service.

Association Learning Management System 52

Association Learning Management System LMS Association LMS Platform 52

ProProfs

MARCH 17, 2021

According to the recent State of Global Customer Service Report by Microsoft, 58% of customers say that customer service is a key factor that influences which brand they choose. Data from over 750 customer service leaders shows that many call centers face trouble adopting modern practices.

Authoring Tools 52

Authoring Tools Blended Learning Training Train 52

Acorn Labs

FEBRUARY 19, 2023

My career has been predominantly working within claims areas of different types of businesses. So that customer service from front of house, part of the business. Then I became a senior trainer within, within a team and getting involved in bringing behavioural economics into the business. We're not training people.

Performance Support 52

Performance Support Performance Metrics Simulations 52

Acorn Labs

FEBRUARY 19, 2023

My career has been predominantly working within claims areas of different types of businesses. So that customer service from front of house, part of the business. Then I became a senior trainer within, within a team and getting involved in bringing behavioural economics into the business. We're not training people.

Performance Support 52

Performance Support Performance Metrics Simulations 52

LifterLMS

SEPTEMBER 17, 2020

All the training Angela was used to was training live in a hotel room in front of a bunch of people where she would work with a PowerPoint presentation to help people learn the cleaning and business concepts she was teaching. Angela emphasizes creating a culture that makes people want to come back and continue to engage with your program.

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Site YouTube Podcasts Podcaster 145

ProProfs

DECEMBER 23, 2020

Only then can you avoid injuries to your employees, insurance payouts, absenteeism, and maintain a good business reputation while creating a healthier workplace. Having a workplace violence prevention policy in place is one of the essential ways to build a violence-free culture. This blog post discusses this and more. Let’s dive in.

Sexual Harassment Training 52

Sexual Harassment Training Harassment Training Compliance Training Training 52

Convergence Training

FEBRUARY 6, 2020

See the following articles for more related to industrial maintenance topics: What Are Predictive Maintenance & Conditions-Based Maintenance? . Create a Culture for Reliability, Maintainability & Continuous Improvement . Customer Service. How long have they been in the manufacturing training business?

Compliance Training 53

Compliance Training Blended Learning Companies Online 53