CLO Magazine

DECEMBER 19, 2019

Technology is indisputably transforming learning. The scope of learning in the organization is growing, and sometimes shrinking, as a result. There’s a creeping sense of unease in the CLO role, with the future both uncertain and full of opportunity. Show Notes: CLO Role of the Future Executive Summary.

CLO 75

CLO Research Roles Podcasts 75

CLO Magazine

OCTOBER 31, 2018

It’s been an interesting path that’s brought Braden to her current role as global vice president and chief learning officer for Telus International, a worldwide provider of customer-service outsourcing and IT services. I built a whole course to teach the customers,” she said. Michelle Braden. Photos by: Stevie Chris.

Global 85

Global Learning Customer Service Teams 85

Petra Mayer

OCTOBER 4, 2021

CLO (Chief Learning Officer). The CLO is responsible for defining and leading the company’s learning and development strategy. The instructional designer also needs to ensure that the modules are accessible to people suffering from sensory, intellectual or technological difficulties. Interoperability.

Authoring Tools 52

Authoring Tools Blended Learning Develop LMS 52

Limestone Learning

DECEMBER 12, 2017

January 24–26, 2018 ATD 2018 TechKnowledge Conference , San Jose, California The conference showcases the latest trends occurring at the intersection of technology and learning, and empowers talent development professionals to adopt these trends in their work. We hope they inspire you to make 2018 your best year yet!

Conference 54

Conference Develop Masie Brandon Hall 54

CLO Magazine

AUGUST 23, 2018

She starts with really understanding what’s happening with the business, what’s happening with the customer and what the strategy of the organization is … and then build[s] out the function in order to achieve those aspirations and those business objectives. She’s highly operational.”. Agatha Bordonaro is a writer based in New York.

Business 60

Business Develop Leadership Performance Support 60

CLO Magazine

FEBRUARY 22, 2017

Goldman Sachs: Its Pine Street learning center provides essential learning to a large segment of its managerial population on an ongoing basis. Pizza Hut: It constantly invents and implements new technology and by recognizing the lifetime value of their customers, it treats them as long-term assets.

Organization 59

Organization Market Learning CLO 59

CLO Magazine

FEBRUARY 26, 2018

We conjure images of people dressed in lab coats at places like Johns Hopkins University and Massachusetts Institute of Technology. With the growth of technology, research is being conducted by more companies and practitioners are expanding their role. The DAU Research Model.

Case Study 52

Case Study Research Policies Community 52

ID Reflections

JUNE 9, 2010

Sahana Chattopadhyay Senior Consultant at Zensar Technologies What does a Learning Consultant do? What are some of the primary and secondary functions that a business expects from a learning consultant? KPI's ,SLA's, Customer sats , error rates etc) 3) Identify Gaps in the performance.if there are any. Hope this helps!

Consulting 141

Consulting Social Networks LinkedIn Discussion 141

Xyleme

SEPTEMBER 3, 2009

. &# Nowhere in the learning industry today are stakeholders facing greater change than in the move towards single-source learning. The dream is grand one: content reusability, multi-modal delivery and real-time customization – all from a single source of enterprise content to meet the requirements of learners worldwide.

Blended Learning 45

Blended Learning Xyleme Instructional Design Write Blog 45

CLO Magazine

OCTOBER 16, 2013

tools for networking, microsharing, simulations and other kinds of collaboration is likely to take learning even farther from the traditional classroom.” Technology has changed corporate learning. The rapid growth of Web 2.0 ” As 2013 draws to a close, much of that has proven to be true.

Classroom 74

Classroom Change Authoring Tools Simulations 74

Lambda Solutions

JUNE 14, 2020

Ethical Implications of Learning Analytics. The widespread adoption of digital technology has created an explosion of data. In fact, every time you use digital technology, you’re leaving a digital footprint of your activity. This use of big data to improve online learning is called learning analytics.

Analytics 130

Analytics Guide Metrics Blended Learning 130

CLO Magazine

NOVEMBER 30, 2012

While technology has helped to bridge distances, it has changed work and learning expectations for each generation in different ways. The program targeted the Girl Scouts workforce as a whole, instilling in its staff the idea that each generation has its own take on issues such as how and when to use technology.

Tools 57

Tools Diversity Training Case Study Social Media 57

CLO Magazine

SEPTEMBER 11, 2020

In the new job she was tasked with helping to improve customer experience in call centers for the office supply company. That’s where Mara discovered her talent for leadership and corporate learning. Lessons learned at Staples. During that time Staples’ customer satisfaction scores increased by almost 1,000 basis points. “It

Compliance Training 105

Compliance Training Leadership Learning Culture 105

Litmos

JANUARY 16, 2020

While it may seem to make sense not to have ID resources, increasingly organizational learning is going to be critical to organizational success. The accrued benefits are tied to a closer ‘customer’ relationship and more responsiveness. What sales teams need differ from what operations needs, and what customers need.

Internationalization 75

Internationalization Issue Case Study Diversity Training 75

WhatFix

JULY 22, 2022

Featuring : Kelly Palmer, CLO of Degreed. Our favorite episode: Why Adaptive Learning Is What the Future Workplace Needs with Kelly Palmer. 17 Best Learning & Development (L&D) Tools in 2022. 8 Learning & Development (L&D) Trends to Watch in 2022. Learning While Working Podcast. HR Happy Hour.

Podcasts 52

Podcasts Podcaster Podcasting Diversity Training 52

Learnnovators

JUNE 15, 2015

In an age of all-time low employee engagement, CUs help organizations to not only create a strong brand presence but also to communicate the org’s inherent and deep interest in facilitating continuous learning and growth for the workforce — strong “pull” factors for today’s generation.

Roles 157

Roles Blended Learning Corporate eLearning Diversity Training 157

Jay Cross

NOVEMBER 18, 2009

Clark Quinn and I led a discussion on Reinventing Organizational Learning at LearnTrends this morning. Robin Haines: The criticality of learning across the extended enterprise has been an issue for many years. What is distracting CLO's from taking ownership of it? What are the technologies that shouldn’t be missed?

LearnTrends 40

LearnTrends Instructional Design ADDIE Social Networks 40

Learnnovators

JUNE 15, 2015

In an age of all-time low employee engagement, CUs help organizations to not only create a strong brand presence but also to communicate the org’s inherent and deep interest in facilitating continuous learning and growth for the workforce — strong “pull” factors for today’s generation. Not all MOOCs need to be custom-built either.

Roles 100

Roles Blended Learning Corporate eLearning Diversity Training 100

ID Reflections

FEBRUARY 8, 2015

In an age of all-time low employee engagement, CUs help organizations to not only create a strong brand presence but also to communicate the org''s inherent and deep interest in facilitating continuous learning and growth for the workforce -- strong "pull" factors for today''s generation. The world has gotten complicated.

Roles 100

Roles Blended Learning Diversity Training SAP 100

Limestone Learning

MARCH 30, 2018

Tuesday, April 3, 2018, 11AM – 12PM PT: Learners are from Mars, L&D Leaders Are from Venus: Understanding What Everyone Wants from Corporate Learning (free for ATD members) Your company needs talent with the latest skills to take advantage of emerging technologies and stay competitive. It may seem daunting, but fear not!

Free 40

Free Webcast Authoring Tools Coaching 40

Learnnovators

FEBRUARY 17, 2014

Learnnovators: How do you look at the radical shifts happening in learning paradigms (such as social learning, flipped classroom, Bring-Your-Own-Device , etc.) fuelled by the enormous possibilities thrown open by emerging technologies? How encouraging is the new learning landscape?

Blended Learning 100

Blended Learning Performance Support Compliance Training eLearning Consultant 100

Learnnovators

FEBRUARY 16, 2014

Learnnovators: How do you look at the radical shifts happening in learning paradigms (such as social learning, flipped classroom, Bring-Your-Own-Device [BYOD], etc.) fuelled by the enormous possibilities thrown open by emerging technologies? How encouraging is the new learning landscape?

Performance Support 113

Performance Support Compliance Training Social Learning Ratio 113

CLO Magazine

FEBRUARY 20, 2013

When customers call a bank, they are pleased to receive perfect, courteous service. When customers bring a car in for service, they don’t want to be told the job will take two extra days because the mechanic will be in class. The learning challenge is to keep employees productive and learning simultaneously.

Scanning 72

Scanning Compliance Training microlearning Instant Messaging 72

Limestone Learning

FEBRUARY 27, 2017

The future workforce isn’t only about the generations or millennials—it’s about the impact of technology, globalization, and the changing expectations of our employees at all ages. HR technology has typically been implemented and leveraged to streamline HR processes and save time. The workforce of tomorrow (and today!)

Free 40

Free Webcast Compliance Training Brandon Hall 40

Xyleme

JULY 21, 2010

Home > Learning Technologies , Social Learning > Is There a Better Way to Social Learning? Is There a Better Way to Social Learning? While there are countless articles about the future of the LMS, it was arguably George’s blog post titled Future of learning: LMS or SNS ? Learn more about Dawn here.

Social Networks 109

Social Networks Social Learning Social Blended Learning 109

Xyleme

SEPTEMBER 27, 2010

In the case of software, or let’s say “digital products” in general, the “production systems” have undergone vast technological change, in the same way as traditional manufacturing techniques. The same is true for “digital content”, including training content and learning content management systems. It’s about being customer driven.

Blended Learning 58

Blended Learning Xyleme Authoring Tools System 58

LearnUpon

NOVEMBER 29, 2018

Learners who suffer from sensory, intellectual or technological difficulties will need assistive technology to successfully access and complete their training courses. Active Learning. Active learning is a strategy focused on encouraging learners to actively participate in training. Agile Learning.

Compliance Training 63

Compliance Training Blended Learning Authoring Tools Instructional Design 63

CLO Magazine

MARCH 20, 2014

The content is usually distributed over time, and is not meant to be learned in one setting. Content for gamification varies but is often focused on safety policies, product specifications, customer service, onboarding new employees and other information employees need to be reminded of regularly.

Gamification 73

Gamification Authoring Tools Diversity Training Games 73

Xyleme

DECEMBER 3, 2009

Home > Social Learning > Five Myths of Social Learning Five Myths of Social Learning December 3rd, 2009 Goto comments Leave a comment There is no question that the rise of social networks is creating a profound shift in the way training departments are delivering knowledge to their employees, partners, and customers.

Social Networks 84

Social Networks Social Learning Social Blended Learning 84

Xyleme

APRIL 13, 2011

In it, he discusses why XML is the underlying technology for his wildly successful open source initiative that allows authors, educations and learners access a rich repository of content to create free, customized textbooks, courses, and learning materials. Learn more about Dawn here. Follow @dawnpoulos on Twitter.

Blended Learning 110

Blended Learning Mobile Learning Learning Strategy eLearning Strategy 110

Xyleme

JUNE 5, 2010

If there is any question as to why the training department has become increasingly marginalized and the CLO role quickly diminishing, this should provide some good insight. But this blog post isn’t about why learning needs to engage with the enterprise. Learn more about Dawn here. Follow @dawnpoulos on Twitter.

Blended Learning 53

Blended Learning Xyleme Brandon Hall Enterprise 53

Xyleme

MARCH 11, 2010

I think the Rockley Group’s definition hits the nail on the head: Intelligent content is content which is not limited to one purpose, technology or output. It is content that helps you and your customers get the job done. Learn more about Dawn here. It’s content that is limited only by our imaginations.

Blended Learning 45

Blended Learning Xyleme Content Authoring Tools 45

Xyleme

MARCH 18, 2009

It’s the same with developing learning content. What are the hard things in developing learning content? Content changes, customization and reusing content. With Xyleme, you simply choose “substitute marketing professional for sales person” and in a couple of minutes you have new materials for a new customer or partner.

Xyleme 51

Xyleme Blended Learning Content Instructional Design 51

Xyleme

FEBRUARY 16, 2009

There are a few approaches: Custom Transformations: If you have been very disciplined with the way you’ve used the outlining and style features of Word, the mapping from Word to XML elements can be tailored to automatically convert your word documents into XML maintaining most, if not all, your structure and style information.

Blended Learning 40

Blended Learning Xyleme Content Instructional Design 40

CLO Magazine

MARCH 20, 2014

The content is usually distributed over time, and is not meant to be learned in one setting. Content for gamification varies but is often focused on safety policies, product specifications, customer service, onboarding new employees and other information employees need to be reminded of regularly.

Gamification 36

Gamification Authoring Tools Diversity Training Games 36

Xyleme

APRIL 15, 2009

Now-a-days it’s about getting something up quickly that is the right content, in the right size to the right device so employees and customers can do what they need to do. She is Xylemes VP of Marketing, writes a lot about XML, learns a tremendous amount from the training community and hopes she’s adding some insight.

Blended Learning 45

Blended Learning CD-ROM Xyleme Instructional Design 45

Xyleme

OCTOBER 9, 2009

Home > Learning Technologies , Standards > My Moodle Test My Moodle Test October 9th, 2009 Goto comments Leave a comment Talk has been heating up lately regarding the use of open source versus proprietary systems for learning. Learn more about Dawn here. Home About Podcasts Videos Xyleme Inc.

Moodle 53

Moodle Authoring Tools Open Source Blended Learning 53