The Performance Improvement Blog

JULY 31, 2014

We want to find out what they know and what they need to learn. This could be information about such things as how to improve individual performance, how to work more effectively as a team, how to plan and make decisions as an organization, how to help customers use products and services, and how to find out what is needed in the marketplace.

Culture 229

Culture Coaching Trust Performance Support 229

ID Reflections

DECEMBER 28, 2014

Or will work itself subsume learning enabled by a transformed L&D / facilitators / coaches / mentors and the "right" organizational culture? How do we help organizations see that social and informal learning is not a new and fancy way to learn but an essential requirement in a complex, rapidly changing, and uber connected world?

Network 202

Network Diversity Training PKM Communities of Practice 202

Jay Cross

SEPTEMBER 5, 2010

Informal Learning begins with these words: “THIS IS A BOOK about knowledge workers, twenty-first-century business, and informal learning. The workhorse of the knowledge economy has been, and continues to be, informal learning. Most teaming about how to do a job is informal. Is that okay?

Informal Learning 47

Informal Learning Informal Knowledge Worker Communities of Practice 47

Learning Visions

MARCH 30, 2011

It’s not about putting a 60 minute elearning program on a smart phone – it’s about putting pieces into place and providing opps for continuous learning. What are the ingredients of building a Community of Practice? How do you measure the impact of informal, social learning? Social learning is something you DO.

eLearning Guild 208

eLearning Guild Social Learning Social Metrics 208

E-Learning Provocateur

OCTOBER 6, 2015

Having said that, dropping the degree entry requirement could make sense for specific teams such as Innovation, who might be looking for someone with creative thinking skills rather than a Bachelor of Commerce degree. I prefer to see MOOCs through the lens of informal learning which values the learning over its bureaucracy.

Blended Learning 100

Blended Learning Scanning Social Networks Instructional Design 100

Matrix

MARCH 22, 2018

A sound L&D strategy can mean many things: from face-to-face formal courses to mentoring relationships to full-featured learning management systems and all the technology that helps people share ideas and learn. But it must also support all the informal learning that happens organically in the workplace.

Companies 49

Companies Strategy Communities of Practice Community 49

Clark Quinn

JANUARY 22, 2013

I decided to take this on, thinking about an org that was already in operation, with it’s goals, processes, and practices, and what I might do if I were to come in and get it going (with the support of the executive team to do what I thought was right). Thus, any created job aids would be appropriately located.

Cognitive 180

Cognitive Performance Support Screencast Compliance Training 180

Instilled

JULY 2, 2019

Among other things, Bersin cites the potential of learning experience systems, microlearning platforms, and other technologies to reach learners with the learning content they need and want but often, ironically, lack the time to consume. Capture Tacit Knowledge and Build Communities of Practice.

Learning Technologies 40

Learning Technologies Technology Learner Communities of Practice 40

Experiencing eLearning

JUNE 18, 2009

Compare to other alternatives (formal/informal learning). Determine how much info is accurate/valid, communicated well. When the poll question was I asked, I said we were doing nothing, but we actually did tally up how many comments we received from how many different people on our team blog. An interesting idea.

Social Networks 193

Social Networks Social Network ROI Network 193

Jay Cross

JULY 7, 2013

We’re seeing a more interactive model of learning. Think about how you learn a new software program. Communities of practice , a term coined by Institute for Research on Learning staff. Newcomers learn as they become members of that team. It’s always informal. I doubt you read the manual.

Communities of Practice 85

Communities of Practice Community Learning Research 85

Jane Hart

JUNE 4, 2012

Although, modern office spaces do provide open meeting areas which support informal gatherings, remember too that we also learn with others virtually – even when we are sitting on our own – so we also need to provide similar virtual informal (learning) spaces.

Performance Support 210

Performance Support Social Support eLearning Guild 210

Litmos

FEBRUARY 18, 2020

Both approaches, just getting feedback and collaborating, are true for both informal and formal learning. In the case of informal learning, if you create a working community of practice, a learning community, you’re naturally getting these outputs. People will engage. But not auto-magically.

Diversity Training 75

Diversity Training SAP Cognitive Social Learning 75

Adobe Captivate

JANUARY 24, 2018

Usage of learning portals for corporate training initiatives is gaining momentum. In this article, I share 4 examples of how you can use them for both formal and informal learning to increase employee engagement. Learning Portals For Corporate Training: What Are Their Key Characteristics? Recommended learning paths.

Learning Portal 45

Learning Portal Portal Diversity Training Examples 45

Jane Hart

AUGUST 27, 2012

Recognises that formal learning accounts for small % of how people learn in the organisation. Training often outsourced, on-demand access to self-paced learning, f2f networking important, facilitated collaborative/peer-learning available in the workflow. Informal learning. Social learning.

Blended Learning 198

Blended Learning Social Business Performance Support 198

Dashe & Thomson

JANUARY 8, 2012

Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems. Build performance support into every blended learning effort.

Performance Support 190

Performance Support Blended Learning Support Performance 190

Jay Cross

APRIL 6, 2013

Post 1 People learn their jobs by doing their jobs. assignments and coach their team members. We learn to do the job on the job. We learn from experience and achieve mastery through practice. We learn more from making a mistake than from getting it right the first time. It accelerates learning.

Social Networks 83

Social Networks Social Network Communities of Practice Lesson 83

Obsidian Learning

DECEMBER 2, 2015

When resources are cut, you need to identify your A-Team, and they need to be on top of their game. How can you ensure your A-Team is prepared to help guide your company through these anxious times? The answer, as almost always, is training and communication. How do you keep your A-Team up to speed? What about updates?

Budget 40

Budget Compliance Training Authoring Tools Blended Learning 40

Web Courseworks

MARCH 22, 2010

When it comes to eLearning, the Guild is a trusted source of information, networking and a true community of practice. Will Thalheimer and his session, Improving Systems Training by Adding Informal Learning to the Blend. Yes, it is so important to recognize that people learn outside the formal eCourse or CMS.

Blended Learning 100

Blended Learning Conference Expert eLearning Guild 100

EI Design

SEPTEMBER 10, 2019

This gap can be addressed through Content Curation that provides users the curated or relevant information they seek. The use of Content Curation for corporate training is on a steady increase and it is being leveraged by L&D teams to support formal training as well as informal training.

Corporate eLearning 40

Corporate eLearning eLearning Strategy Strategy Content 40

CLO Magazine

JANUARY 29, 2014

Companies should ask themselves and their teams: “What do we specifically need to be able to do after training that we couldn’t do before? ” The key is to find out specifically what team members need to learn. • Inventory the capabilities of their team members.

Blended Learning 60

Blended Learning Virtual Classroom Blended Communities of Practice 60

Adobe Captivate

MARCH 12, 2018

How Can Content Curation Enhance Your Existing Learning Strategy? The typical learning strategy factors for formal and informal learning. It is an effective approach to promote Informal learning in workplace. Provides social learning and recognition for learners (encourages their contribution).

Adoption 40

Adoption Adopt Performance Support Support 40

CLO Magazine

JANUARY 5, 2022

As we move into 2022, organizations should continue to emphasize field learning as it proved to be more effective. However, this move will require more technology-based learning, performance support systems, goal-directed social and informal learning avenues and on-demand learning in the flow of work.

Metrics 89

Metrics Lesson Performance Support Unison 89

EI Design

AUGUST 19, 2020

This year, the COVID-19 crisis has reset the trends leaving HR leaders and L&D teams to rethink the way they manage and train the workforce. eLearning Trends in 2020 – Mobile Apps for Learning. They can be used to offer both Formal as well as Informal learning. eLearning Trends in 2020 – Personalized Learning.

Trends 75

Trends Blended Learning Compliance Training eLearning Strategy 75

Jay Cross

OCTOBER 18, 2015

The price of the pdf version of Real Learning will increase from $2.99 Buy enough for your team now. Buy Real Learning here. Learn from experience without 
instructors or classrooms. 
. Conditions/attitudes for optimal learning. Social learning, conversing, making relationship work. Book Reference Page.

Communities of Practice 36

Communities of Practice Attitudes PDF Version 36

Clive on Learning

APRIL 29, 2011

Rob has achieved success by integrating formal and informal learning activities in pursuit of clear strategic business objectives. Each new employee is supported through the programme by a team of mentors. For this profile we turn to Rob Bartlett from Farm Credit in Canada.

Communities of Practice 77

Communities of Practice SharePoint SAP Mentoring 77

Clive on Learning

OCTOBER 28, 2011

Throughout my book The New Learning Architect I take time out to look at real-life examples of great learning architects in action. Rob has achieved success by integrating formal and informal learning activities in pursuit of clear strategic business objectives.

Communities of Practice 75

Communities of Practice SharePoint SAP Mentoring 75

EI Design

JANUARY 28, 2020

To distinguish this release from other offerings, I was mulling over the approach I could use to thread various Trends and I came up with the following 3 important aspects: Look at various Trends from the lens of how relevant they are for the learners, the business, and the L&D teams. Mobile Learning. Mobile Apps for Learning.

Trends 52

Trends Blended Learning eLearning Strategy Corporate eLearning 52

Mindflash

MAY 23, 2012

In a series of blog posts, I plan to provide further detail on each of the five critical skills that co-author Mitchell Levy and I believe learning professionals can put to use right away. This is what learning professionals need to learn most urgently: what the business really wants. Social/Informal Learning.

Enterprise 2.0 91

Enterprise 2.0 Authoring Tools Instructional Design Skills 91

Jay Cross

JULY 29, 2015

I concluded that: Flipping conference presentations can vastly improve learning outcomes. Community First! Events should focus on nurturing the L&D community of practice before content. Many Next Practices for conferences (I’ve listed 30) are not difficult to implement. Conference goal: co-learning.

Conference 36

Conference Social Networks Masie eLearning Guild 36

Jay Cross

DECEMBER 26, 2008

For all the talk about networks and knowledge sharing, it appears many organizations aren’t practicing it. In the middle of 2008, a notice appeared on the Informal Learning blog (informl.com) requesting participation in a survey of informal and Web 2.0 learning practices. Communities of Practice: Hot or Not?

Network 36

Network Communities of Practice Trends Wiki 36

Jay Cross

JUNE 2, 2013

Two days of the trip were paid work: One day I keynoted the Learning Innovations and Quality Conference and participated in the launch of the International Council for Open Research and Education ( ICORE ) in Rome. On another day I led a masterclass in informal learning and 702010 for a high-tech company and its customers in Utrecht.

Communities of Practice 40

Communities of Practice Maslow Community Delicious 40

Tony Karrer

JUNE 8, 2009

Blogger in Middle-earth , May 26, 2009 Tips for Working with SMEs - Bozarthzone , May 21, 2009 Social Networking in Times of Stress and Personal Emergencies - Electronic Papyrus , May 11, 2009 Aligning Learning Theory with Instructional Design - The E-Learning Curve , May 21, 2009 Developing a PLE Using Web 2.0

Social Networks 100

Social Networks Wiki Corporate eLearning Case Study 100

Jay Cross's Informal Learning

FEBRUARY 2, 2009

“Empowering individuals to learn through discovery how to lead from their strengths is a major fulcrum for my work,” says Cross, who has written extensively on the subject of self-directed and informal learning and its increasing relevance and effectiveness — as compared to company-provided training — in today’s knowledge economy.

Knowledge Worker 36

Knowledge Worker Communities of Practice Performance Support Reference 36

Jay Cross

JULY 3, 2011

7 objections to social media in learning (and answers) - Donald Clark Plan B , June 11, 2011. Connecting with Communities of Practice - Harold Jarche , June 2, 2011. Making the most of Informal Learning - Jane Hart , June 16, 2011. The 4 Traits of a High Performing Team - Dan Pontefract , June 28, 2011.

Social Media 47

Social Media PKM Enterprise 2.0 IBM 47

CLO Magazine

OCTOBER 23, 2012

Lots of the opportunities to improve come through the network, through the people we learn with and from. Learning leaders should facilitate this learning to optimize outcomes. Learning leaders should facilitate this learning to optimize outcomes. Formal learning still has a place, as does asynchronous e-learning.

Performance Support 72

Performance Support Performance Mentoring Suite 72

Limestone Learning

MARCH 30, 2020

Many of us are getting a crash course in remote work as we quickly get up to speed on teleconferencing, videoconferencing and the vast array of tools and hacks for virtual teams. The coronavirus may have robbed us of face-to-face interaction, but it can’t rob us of learning. We hope they help you keep calm and carry on.

Free 89

Free Brandon Hall Blended Learning Virtual Classroom 89

Marcia Conner

JANUARY 26, 2012

It involves memory, synapses, endorphins, and encoding, and, more often than not, those accidental and serendipitous moments we call informal learning. Most real learning—the kind that sticks to the walls of the brain—is informal. Informal learning is what goes on around our formal learning process.

Blended Learning 70

Blended Learning Instant Messaging Simulations Virtual Classroom 70