Learningtogo

AUGUST 11, 2022

A lot of us watch television on streaming services. The more you use the service and the more you give them feedback, which is how an AI learns, then the better these recommendations get. At the ATD virtual conference at the end of October, I led a workshop about the interactive agents. You can use a chatbot in many ways.

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Program Website Streaming Learning 162

Kitaboo

FEBRUARY 22, 2024

The proliferation of digital publishing has led to a multitude of platforms emerging in the market, offering unique sets of services and capabilities. Evaluation and Selection of the Ideal eBook Distributor Research Assess Your Specific Needs Check Reviews and Recommendations Evaluate Customer Service and Support IV.

eBook 52

eBook Guide Reputation PDF 52

Dashe & Thomson

JANUARY 27, 2011

As support, Anderson provides examples in which exceptional performers (elite dancers, TED Conference speakers), learn from their counterparts around the world by watching them online. The best aspects of the observed performances are emulated, and new ideas and innovations added. Liam McCoy: Thanks for this. Ive been looking for some ammo t.

Social Learning 134

Social Learning Social Networks Social Blended Learning 134

TalentLMS

JULY 24, 2023

Retaining experienced customer support professionals is crucial as it reduces recruitment and training costs while maintaining consistency in customer service quality. They feel powerful enough to handle any customer inquiries and challenges effectively, leading to higher productivity and efficiency.

Performance Support 93

Performance Support Support Teams Custom 93

dVinci Interactive

JULY 20, 2015

At the TrainingIndustry.com conference, I spoke with David Unruh of T-Mobile who, along with his colleague Tony Gonzalez, led a session at the conference about their learning ecosystem. The T-Mobile Community provides informal learning and just-in-time information to help representatives effectively support customers.

Performance Support 100

Performance Support Virtual Classroom Performance Customer Service 100

Roundtable Learning

JULY 24, 2023

Customer Service Training — Use AR plane detection to place a simulated cash register in front of learners and test their customer service skills. By putting on a VR headset , learners are instantly transformed into a conference room where they watch a microaggression take place from the point of view of their coworker.

Augmented Reality 52

Augmented Reality Simulations Diversity Training Leadership 52

Roundtable Learning

JULY 24, 2023

Customer Service Training — Use AR plane detection to place a simulated cash register in front of learners and test their customer service skills. By putting on a VR headset , learners are instantly transformed into a conference room where they watch a microaggression take place from the point of view of their coworker.

Augmented Reality 52

Augmented Reality Simulations Diversity Training Leadership 52

Dashe & Thomson

DECEMBER 14, 2010

The eLearning Guild hosted an engaging, curiosity-inspiring conference focused on social learning. I’m not sure I would have seen the concert through the lens of social learning had I not attended DevLearn ’10 last month. It was at the concert, however, that I fully understood why I must pay attention to social learning. Properly d.

Social Networks 100

Social Networks Social Learning Blended Learning Social 100

Dashe & Thomson

DECEMBER 14, 2010

The eLearning Guild hosted an engaging, curiosity-inspiring conference focused on social learning. I’m not sure I would have seen the concert through the lens of social learning had I not attended DevLearn ’10 last month. It was at the concert, however, that I fully understood why I must pay attention to social learning. Properly d.

Social Learning 100

Social Learning Social Networks Blended Learning Social 100

Wranx

JANUARY 29, 2020

We are pleased to announce that our first event of 2020 is the Future of the Contact Centre Conference ! The conference will take place on February 13th at the Victoria Park Plaza Hotel in London, where we will be sponsoring and exhibiting.

Conference 52

Conference Customer Service Services Custom 52

dVinci Interactive

JULY 20, 2015

At the 2015 TrainingIndustry.com conference, I had the opportunity to speak with Tony Gonzalez of T-Mobile, who along with his colleague David Unruh led a session at the conference about their learning ecosystem. Self-paced, eLearning courses continue to play an important role in addressing customer service performance needs.

Performance Support 100

Performance Support Performance Customer Service Evalution 100

Wranx

FEBRUARY 18, 2020

Last week, the Wranx team were silver sponsors and exhibitors at the Future of the Contact Centre Conference in London. The conference was busy, with over 500 delegates attending the various topic streams, workshops and seminars on customer experience and digital transformation.

Conference 52

Conference Streaming Digital Custom 52

eLearningMind

FEBRUARY 18, 2016

There’s nothing quite like attending a well-organized, engaging, and high-energy conference. So why is it that the farther out you find yourself from a conference, the less inspired you are? The same tactics can be applied to some of the concepts, techniques, and talks that were presented at a conference. Here’s how.

Conference 40

Conference microlearning Social Media Lesson 40

Web Courseworks

NOVEMBER 25, 2016

I’ve been attending eLearning Guild conferences since the community of practice’s inception around 2008. Watching the growing number of hard working practitioner s who utilize vendor software and services has been especially enjoyable. Authoring systems and custom services galore. The moodle LMS tipping point.

DevLearn 0

DevLearn xapi eLearning Guild Open Source 0

Ed App

JULY 28, 2022

Call center training software are powerful tools that empower your customer service representatives to hone their communication, listening, and problem-solving skills. With these online platforms, you can also give them easy access to vital training materials like dialogue simulations and customer service training courses.

Authoring Tools 40

Authoring Tools Software Compliance Training Simulations 40

Association eLearning

NOVEMBER 8, 2017

Last year, the Learning Escape Room was one of the most popular features of the Masie Center’s Learning 2016 conference. In 2016, a large group of conference attendees designed one escape room. Each room was designed by a different team of conference attendees who worked on the room as a whole. What Changed. An Example.

Learning Objects 178

Learning Objects Masie Conference Exercise 178

TalentLMS

AUGUST 22, 2023

From onboarding courses to training on your products or services to development opportunities. And, as reported to job services company Comparably, it’s a big draw for incoming talent. Using your LMS for customer acquisition Lionatos calls customer training “an underrated secret weapon.

LMS 52

LMS Market Authoring Tools Compliance Training 52

CommPartners

APRIL 5, 2018

A year ago we made the decision to host our first User Conference. Since this was our initial event, we had some trepidation about whether our community would embrace the opportunity to join us for several days of education, training and networking. Our decision to move forward was quickly validated as we reached the maximum […].

Conference 49

Conference Community Hosting Network 49

Roundtable Learning

AUGUST 3, 2021

By putting on a VR headset , learners are instantly transformed into a conference room where they watch a microaggression take place from the point of view of their coworker. Customer Service Training With Augmented Reality. Customer Service Training With Augmented Reality. Operating the point-of-sale (POS) system.

Augmented Reality 98

Augmented Reality Leadership Simulations Diversity Training 98

TalentLMS

JANUARY 30, 2024

They invest in top-notch customer service to support clients. What if someone works for a construction firm or a B2B software as a service (SaaS) company? Southwest Airlines Known for its fun-loving culture and exceptional customer service, Southwest empowers employees to influence decisions on policies and procedures.

Trust 52

Trust Culture Network Diversity Training 52

Xyleme

SEPTEMBER 23, 2021

We pride ourselves on our award-winning customer service and the wide range of support resources we provide year-round, and we are excited to share just some of the positive we’ve received about this year’s virtual event: "Hands down the best conference we have ever attended.

Xyleme 52

Xyleme Case Study Custom Customer Service 52

Learningtogo

AUGUST 26, 2021

1955: John McCarthy coins the term artificial Intelligence at a conference convened at Dartmouth College, in Hanover, New Hampshire. While the ambitious conference doesn’t achieve everything it set out to do, it establishes the blueprint for progress in AI and machine learning from that point up until the present day (McCarthy et al.

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Cognitive IBM Simulations Brain 165

Learning Pool

MARCH 11, 2020

Visit booth #616 – Join the Learning Pool team at the Learning Solutions Conference & Expo in Orlando, FL for a high-energy week of learning, connecting and sharing what works. . Financial Services L&D Innovations – Virtual event, March 17-19 ,2020. Learning Solutions 2020.

Calendar 52

Calendar Brandon Hall CLO Streaming 52

Learning Pool

SEPTEMBER 15, 2022

Winners of the Brandon Hall Excellence Awards for Human Capital Management are due to be honored at the HCM Excellence Conference on 31st January – 2nd February 2023 at the Hilton West Palm Beach, Florida. Find out more about the Brandon Hall Excellence Awards and the 2022 Human Capital Management winners here. .

Brandon Hall 90

Brandon Hall Code of Conduct Compliance Training Compliance 90

Roundtable Learning

APRIL 22, 2021

By 2030, 23 million jobs worldwide are set to use virtual reality (VR) or augmented reality (AR) for training, meetings, or customer service purposes. At Roundtable Learning, we develop custom VR training programs tailored to an organization’s learning needs. Diversity and Inclusion Training with 360° VR.

Examples 98

Examples Simulations Diversity Training Metrics 98

Allison Rossett

MAY 23, 2013

Mobile was the buzz at the ASTD International Conference in Dallas in May, 2013. Additionally, they could call their best customers to let them know of the promotion to come in and replenish their products to meet demand. These daily tips come from condensed versions of the customer service training presented on the mobile device.

Performance Support 183

Performance Support Support Performance Association 183

BrainCert

JUNE 19, 2023

webcam and microphone); test audio and video settings; secure your access codes; share links via email and social media; join the conference early (5 minutes prior); ensure everyone understands how to use the tool and share a screen properly; end the session by thanking all participants; follow up afterward if needed.

Virtual Classroom 52

Virtual Classroom Classroom Platform Video 52

The Learning Dispatch

APRIL 4, 2018

Please see our Accessibility IT Services for Government and Microassist Accessibility Services pages for how Microassist can help you both meet requirements and increase the usability of your custom training. What better place to learn and glean great insights and tips than the CSUN Assistive Technology Conference?

Conference 53

Conference Technology eLearning Strategy eLearning 53

Yatharthriti

AUGUST 1, 2022

It is also possible to get custom learning management software which is developed by various LMS development companies that have a team of professionals who are highly skilled and talented enough to cater to the needs and demands of the clients. Saves Time and Money.

LMS 96

LMS Learning Management System System Authoring Tools 96

Trivantis

MAY 20, 2012

Content Creation Services. Custom Development Services. Custom Content Creation. Lectora User Conference 2014. Your Annual e-Learning Conference. Lectora User Conference Showcase: Diane Elkins. The annual Lectora User Conference, held May 22 – 24, starts tomorrow! Lectora Talent Management.

Lectora 40

Lectora Conference CourseMill Authoring Tools 40

Schoox

SEPTEMBER 13, 2023

Schoox is excited to be a sponsor of the leading foodservice technology conference. In these work environments, training is about more than just checking the boxes—each training program should connect to an overall business goal, such as better performance, increased sales, or improved customer service.

Association Learning Management System 59

Association Learning Management System Trends LMS Design 59

Trivantis

MAY 2, 2012

Content Creation Services. Custom Development Services. Custom Content Creation. Lectora User Conference 2014. Your Annual e-Learning Conference. Lectora User Conference Showcase: But Does It Work? The annual Lectora User Conference, held May 22 – 24, is only a few weeks away. Mobile Learning.

Lectora 40

Lectora Conference CourseMill Authoring Tools 40

Learning Pool

JULY 5, 2022

Processes based on this university-researched model are being incorporated at Learning Pool to help our customers show the true business value and impact of training initiatives within their organizations. . Further, this p ast year alone, Learning Pool and the Learnovate co-presented at various industry conferences both online and in person.

Research 75

Research Diversity Training Brandon Hall Suite 75

KnowledgeCity

DECEMBER 21, 2021

By emphasizing the central role that a learning culture plays in staff development and customer service quality, you’ll be projecting a positive image to both job applicants and the public. Promote Educational Resources. That information could also be shared on social media. Visit our learning library for a complete listing of courses.

Culture 52

Culture Diversity Training Organization Newsletter 52

Learning Pool

DECEMBER 16, 2021

Winners of the Brandon Hall Excellence in Technology Awards 2021 will be honored at a gala evening during the Brandon Hall Human Capital Management Excellence Conference 2022 in Florida, US in February 2022. . You can find out more about the 2021 Brandon Hall Excellence in Technology Awards program and its winners here. .

Brandon Hall 82

Brandon Hall Technology Library eLearning Strategy 82

Jigsaw Interactive

AUGUST 2, 2022

From food service to administrative work to senior management, every level of job requires learning. It’s also what happens when you fill a conference room with employees and put an instructor and a whiteboard at the front. We’ll discuss learning styles in another series. A better approach to employee training.

Knowledge 40

Knowledge Lecture Learning Styles Learning 40

eLearningMind

JANUARY 12, 2023

All in all, you can never stop building a relationship with your customers. Your customer service reps must be on call, answering questions and solving problems. Your sales reps must constantly and actively listen to what customers say about their needs. Contacting customer service. Whole-product demos.

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Custom Strategy Authoring Tools Training 52