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How to Easily Create Powerful Customer Education

Spark Your Interest

This is the second in a series on customer training so you can create a powerful customer education program for your organization. There are many benefits to creating and delivering good customer education. Including creating expert communities. Attracting a wider base of industry sector followers and customers.

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9 Simple Hacks to Write Better Knowledge Base Articles

TechSmith Camtasia

A knowledge base is a set of organized information about your product or service that a reader can go through to learn about said product or service or how to solve related problems. Knowledge bases can be aimed at internal or external audiences and can serve different purposes. Ask the right questions. Real-life example.

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Video Tutorials Win (again!): The Unbounce Solution

TechSmith Camtasia

As a result, we’re always on the lookout for ways to create better customer experiences. When we asked new customers about what they were looking for, they overwhelmingly responded that video tutorials were the place to start. The scores are consistently healthy, but the number one takeaway is that customers want more video tutorials.

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Use Software Simulations To Create A Safe Learning Environment For Employees To Master Company Software

IT Training Department Blog

Good software simulations create a world where mistakes are welcomed and learning is easy without the fear of irreversible consequences. With software simulations, employees are no longer confined to dull manuals, passive tutorial videos , or simply watching a trainer show you. That means they feel loved and supported by their leaders.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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How Do I Create an E-Learning Accessibility Checklist?

Yukon Learning

Read on as we answer the “as heard in training” question: “ How do I create an accessibility checklist? “ If you’re tasked with creating an accessibility checklist, it can seem pretty overwhelming! Not sure where to start? You’ve come to the right place! So, let’s break down these steps…starting with “Why?”

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How Large Language Models are Transforming Corporate Training and Customer Education

Instancy

Here’s how: Personalized Learning Paths: LLMs can analyze employee data and learning styles to create personalized learning journeys, maximizing engagement and knowledge retention. It harnesses the power of LLMs to create a dynamic and personalized learning journey for both employees and customers.