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The 8 digital marketing skills your teams should have

TalentLMS

Since the birth of the internet in the early 90s, digital marketing has become a popular career choice. Digital marketing covers many different specialist skills, with new ones being added all the time. Digital marketing covers many different specialist skills, with new ones being added all the time.

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The Evolution of Customer Engagement: From Conversational Assistants to Personalized Experiences

Integranxt

The customer journey has undergone a remarkable transformation in recent years, driven by the relentless march of technology. Gone are the days of static websites and impersonal interactions; today’s customers crave dynamic, personalized experiences that anticipate their needs and exceed expectations. from 2024 through 2030.

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How to Define & Build Customer Support & Service Capability

Acorn Labs

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

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How to Define & Build Customer Support & Service Capability

Acorn Labs

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

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3 Kinds of Certification Courses (Which Kind Is Yours?)

LearnDash

Knowing what kind of certification course you want to offer will help with marketing. Certification is one of the biggest markets in online education. It even includes a segment on emotional intelligence , which serves the dual purpose of 1) helping employees cope with demanding customers and 2) ensuring high quality customer service.

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Cultivate a Culture of Customer Service

CLO Magazine

When FMC Technologies experienced rapid growth in a business sector, its customer service performance suffered. Quinn contacted Linkage, a global leadership development firm, to help the western region’s customer-facing employees become better strategic thinkers. How did the firm turn it around? Did They Like It?

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What Is Distributor Training and Do You Need It?

Wahoo Learning

The process of distributor training is educating and empowering your distributors to ensure they have the necessary skills, knowledge and resources to represent your brand and products effectively in the market. Loyalty between supplier and distributor is also improved when the distributor is supported and goals are aligned.