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Tips to Create an Internal Knowledge Base for Employees

EduPivot Knowledge Center

As a solution to this problem, the implementation of an internal knowledge base becomes increasingly essential, offering a centralized resource for employees to access valuable information, especially in time-sensitive situations. In this article, we will explain more about what an internal knowledge base is and why it’s important.

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How AI-Based Custom eLearning Solutions are Transforming Employee Training

Dynamic Pixel

Unlock the potential of your workforce with AI-based custom eLearning solutions! Enter AI-powered customized eLearning, revolutionizing how organizations train their employees. This cutting-edge technology not only enhances the learning experience but also maximizes engagement and knowledge retention.

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How to Design Performance-Based eLearning Interactions

Tim Slade

This is the key element that differentiates a knowledge-based eLearning course from a performance-based eLearning course. For example, let’s say I needed to create an eLearning course on how to respond to an angry customer. Instructional Design for eLearning: 4 Things You Need to Know. Additional Resources.

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How to Easily Create Powerful Customer Education

Spark Your Interest

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

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Efficiency and Customer Satisfaction: A Love Story 

MobileTrain

However, one often overlooked aspect of efficiency is its impact on customer satisfaction. This article will explore the symbiotic relationship between efficient teams and improved customer satisfaction and how AI revolutionises this dynamic.

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9 Simple Hacks to Write Better Knowledge Base Articles

TechSmith Camtasia

A knowledge base is a set of organized information about your product or service that a reader can go through to learn about said product or service or how to solve related problems. Knowledge bases can be aimed at internal or external audiences and can serve different purposes. Ask the right questions. Real-life example.

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Not Every Employee Is Comfortable with Technology: Empower Them with Custom Training for Company Technology

IT Training Department Blog

Most company technology requires training but not necessarily custom training. When training is needed and the technology or process is custom then custom training is also needed. We understand that not all technologies require custom training. Otherwise, all the investment from the IT department is just wasted resources.