Dashe & Thomson

NOVEMBER 24, 2010

Through an interview with John Congemi, senior manager of retail learning and development, we learn that all training initiatives at Best Buy now center on the three pillars of ROLE: freedom, co-creation and a robust library of learning content. Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS?

Blended Learning 100

Blended Learning Social Networks Roles Mobile 100

Training Industry

APRIL 27, 2016

But when it comes to training that improves performance, learners deserve the benefits that come from professional writers, actors, directors, and editors that understand both the science and art of creating video-based instructional products. So as you make crucial investments for your organization, put yourself in your learners’ shoes.

ROI 40

ROI Learner Simulations Compliance Training 40

Limestone Learning

JUNE 1, 2023

ROI often connects to knowledge retention, but participants forget 50–90% of learning gained through traditional training. Join Iyad Uakoub, Senior Director of Behavioural Science at Sounding Board, to learn how to take a behavioural science approach to learning and development to increase knowledge retention and boost the ROI in L&D.

Free 75

Free Brandon Hall Develop Diversity Training 75

Nomadic Learning

AUGUST 23, 2018

There are many reasons for these reactions, among them the following: AI as a shiny new object: As Amy Loomis, former Director, Digital Learning of IBM’s Think Academy, says, "AI is often offered up as a bright shiny object", without recognition of the hard work and time that goes into effectively putting machine learning into practice.

ROI 40

ROI CLO Budget Director 40

Training Orchestra

JANUARY 9, 2024

In fact, the role is so crucial within the learning landscape that there’s even a Chief Learning Officer magazine and website dedicated to the CLO role and the mission of improving training for organizations.

Blended Learning 52

Blended Learning Compliance Training Management CLO 52

Limestone Learning

NOVEMBER 30, 2019

In this first Ask Me Anything session, Erin Melvin, Director of Client Engagement, will focus on general best practices in elearning and answer some of the questions you’ve submitted over the past few months, as well as many live questions as time allows. Wednesday, December 4, 2019, 9AM – 10AM PT: What Caused the ROI?

Free 60

Free Brandon Hall Compliance Training Case Study 60

ID Reflections

JUNE 9, 2010

Never build a training program that dont have a ROI. And when I say ROI it should not be how many people were trained and what their training scores were. True ROI is when you can let people know how the training has brought about marked change in performance. I'm not affiliated with the magazine, at all. (By

Consulting 141

Consulting Social Networks LinkedIn Discussion 141

CLO Magazine

JUNE 4, 2020

At a recent virtual exchange with chief learning officers, directors of learning and development, sales enablement professionals and learning leaders, we discussed this exact topic. Do we believe great training can provide an ROI? This project would provide one of the highest ROI of all of the options we have available at this time.

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Budget Security Learning Objects Metrics 88

CLO Magazine

MARCH 20, 2023

Increased ROI. The potential for increased ROI is not just highly likely, but already being achieved in some organizations that are using AI effectively. You are looking to hire a director of learning and employee engagement. For each answer that you judge me to have answered incorrectly, you will subtract one point.

Develop 106

Develop Simulations Learning Objects Microsoft 106

Jay Cross

SEPTEMBER 27, 2008

Following a keynote by Ed Cohen, former CLO at Booz and now head of Satyam Computer Services’ School of Leadership, we launched into a ThinkTank session chaired by Cedric Coco of Lowe’s with observations from Kent Barnett (Knowledge Advisors), Michael Echols (Bellevue University’s Human Capital Lab), and Patti Phillips (of The ROI Institute).

ROI 36

ROI Metrics CLO Micro-Learning 36

CLO Magazine

SEPTEMBER 25, 2023

We recently spoke with a leader who was being promoted to director for the first time. While it requires more of an investment than many other modalities, tech-enabled one-on-one coaching has become more accessible than ever, and its ROI has been proven over and over again. We’ll call her Liana. She’d been very successful as a manager.

Leadership 88

Leadership Personal Learning Personal Personalization 88

OpenSesame

DECEMBER 18, 2014

Investments of this kind don’t come cheap, so for such a significant chunk of companies to say they’re not getting the ROI they need, well. Kellye Whitney is the associate editorial director for Chief Learning Officer magazine , a Human Capital Media publication. Something needs to change. Learning Resolutions'

Brandon Hall 66

Brandon Hall Case Study Agile Leadership 66

OpenSesame

DECEMBER 18, 2014

Investments of this kind don’t come cheap, so for such a significant chunk of companies to say they’re not getting the ROI they need, well. Kellye Whitney is the associate editorial director for Chief Learning Officer magazine , a Human Capital Media publication. Something needs to change.

Brandon Hall 52

Brandon Hall Case Study Agile Leadership 52

CLO Magazine

MARCH 30, 2021

More people are evaluating the ROI of an educational investment through an occupational lens. According to calculations by Lumina Foundation and Guild Education, the ROI for educating employees is between 129 and 185 percent. Lisa Schumacher, director of education strategies at McDonald’s Corp. But what about the reverse?

Knowledge Base 99

Knowledge Base Knowledge Benefits Education 99

CLO Magazine

JUNE 13, 2018

Some adopt a higher standard for value and show the net benefit or ROI of a program. ROI is simply net benefit divided by total cost expressed as a percentage, and any positive percentage indicates the program more than paid for itself. Net benefit is simply the dollar value of the impact less the total cost of the program.

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ROI Ratio Comparison Budget 49

CLO Magazine

MARCH 18, 2020

Mark Boccia, Director of L&D, ?Royal The top three case studies were presented at West Monroe Partners’ directors retreat, demonstrating the companywide shift in mindset. out of 5 and showed significant improvement across the measured variables, amounting to an overall higher ROI for training and development costs.

Business 47

Business Case Study Metrics Consulting 47

CLO Magazine

FEBRUARY 25, 2021

My first official job in L&D was the director of the Blue University Project Office. As mentioned, I am working to increase my knowledge of learning analytics in the context of driving business outcomes through the ROI Institute’s certification program. Since I still have family there, that too is home.

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CLO Analytics Podcasts Podcaster 80

CLO Magazine

JUNE 28, 2016

Leaders can then complete competency assessments to establish baselines and identify training to further develop these competencies,” said Mike Gaines, director of strategic alliances at Halogen. ROI is an often overstated approach, Patel said. Invite business leaders to learning teamwork sessions. Measure what counts.

CLO 58

CLO Collaborative Learning Collaboration Diversity Training 58

CLO Magazine

JANUARY 6, 2022

Pete Beck, Verizon’s director of global learning technology, has worked with Tedrick for more than 20 years and marvels at her ability to see opportunities where others might only see challenges. Pete Beck, director of global learning technology, Verizon. I was always raising my hand to do more.”. Lou the leader. Lou is brilliant.

Leadership 79

Leadership Innovation Learner CLO 79

CLO Magazine

OCTOBER 17, 2017

David Vance is the executive director for the Center for Talent Reporting, founding and former president of Caterpillar University and author of “The Business of Learning.” Tags: business impact , business of learning , recession , ROI. Now is the time to prepare. He can be reached at editor@CLOmedia.com.

Compliance Training 46

Compliance Training ROI Stock Predictions 46

CLO Magazine

AUGUST 24, 2013

Jack Phillips, chairman of ROI Institute Inc., Phillips, who started the ROI Institute in 1993 and has written a number of books on the subject, adds a fifth level, return on investment, to the taxonomy. Critics of the ROI approach say that isolating training events ignores other intangible factors from a learning experience.

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CLO Magazine

APRIL 6, 2018

Julie Clugage is the co-founder and executive director of Team4Tech, a nonprofit that works to advance the quality of education for underserved students. More than anything, though, the testimony of employees who have volunteered abroad speaks to the unique value of these programs. Tomorrow’s companies will need both to succeed.

Leadership 82

Leadership microlearning Diversity Training IBM 82

CLO Magazine

APRIL 10, 2018

This is true even if it had a high ROI. David Vance is the executive director for the Center for Talent Reporting, founding and former president of Caterpillar University and author of “The Business of Learning.” This is how you demonstrate alignment, not through KPIs or measures.

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Learning Objects Performance Support ROI Director 68

CLO Magazine

JUNE 23, 2017

Learning and development leaders spend nearly all of their time and effort developing talent, concurrently managing the cost of learning per employee and optimizing learning ROI. Thus, the ROI is 25 times greater when investing in K-12 teacher professional development. During a career, that teacher touches about 4,000 students’ lives.

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Cost Develop Metrics vendor 65

CLO Magazine

OCTOBER 5, 2016

The organization is still measuring ROI, but the Baystate Futures program has helped individual employees navigate new career pathways aligned with critical shortage areas and demonstrated the value of incumbent workforce development programs. Kelly Aiken is director of CareerSTAT. To comment, email editor@CLOmedia.com.

Business 74

Business Diversity Training Metrics Internationalization 74

CLO Magazine

SEPTEMBER 21, 2016

For many training managers and directors, the position of chief learning officer represents a career path. That very question was asked in a recent survey by Chief Learning Officer magazine of executives who are members of its Business Intelligence Board. ROI, market share, shareholder equity, etc.

CLO 32

CLO Metrics Virtual Classroom Blended Learning 32

CLO Magazine

NOVEMBER 9, 2021

It also helps your senior executives and directors understand the importance of training and L&D follow-through on employee learning retention and organizational improvement. It can produce a huge benefit for your organization with opportunities for team recognition.

System 84

System Attitudes Training Train 84

CLO Magazine

AUGUST 24, 2013

This is why so many ROI studies are not taken seriously — their motivation is wrong. David Vance, the organization’s executive director, said the model for the Talent Development Reporting principles, or TDRp, comes from the Generally Accepted Accounting Principles, the standard set of statements used in corporate accounting.

Standards 53

Standards Metrics Phillips Kirkpatrick 53

Learnnovators

SEPTEMBER 2, 2015

I first heard the term ‘informal learning’ from the late Peter Henschel, the then director of the Institute for Research on Learning (IRL), who told me: “People are learning all the time, in varied settings and often most effectively in the context of work itself. Lots of L&D people have been beguiled by the notion of ROI.

Blended Learning 167

Blended Learning Social Networks Internet Informal Learning 167

CLO Magazine

MARCH 2, 2017

The learning and development programs which get funding priority, the ones that don’t get funded, and your approach in tracking learning program ROI for the organization, will impact the way the organization perceives the culture emanating from learning and development. Examine how you allocate resources.

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Culture Tips Embed CLO 32

CLO Magazine

NOVEMBER 3, 2012

He or she can take it from a simple presentation to a dynamic conversation, aiding both the presenter and the audience,” said Rick Swansbro, director of channel development at SPX Hydraulic Technologies. A modest investment in online training translates to a very healthy ROI as opposed to past methods of training.”

Webcast 76

Webcast Online Poll Hosting 76

CLO Magazine

JANUARY 11, 2017

Learning-speak often comes across as annoying to leaders outside the learning function, said David Voorhees, director of learning and development for Waste Management Inc. A newly hired call center training director is tasked with identifying and implementing a learning intervention. To illustrate, imagine the following scenario.

Metrics 32

Metrics Instructional Design ADDIE Performance Support 32

Limestone Learning

APRIL 27, 2018

Tuesday, May 1, 2018, 11AM – 12PM PT: The ROI Dilemma: Measuring Results of Your Learning Programs (Free for ATD members) Significant resources are being allocated to training and development across most organizations, but many companies still find themselves unsure of results. How do you measure training ROI? And more!

Webcast 43

Webcast Free Blended Learning Authoring Tools 43

CLO Magazine

AUGUST 15, 2013

“People need to succeed with their learning objectives, but the real value is when they also succeed with their business objectives,” said Maria Manning-Chapman, senior research director for education services at TSIA. The ROI calculation is based on the financial value of those relationships enabled by the learning strategy.

Effectiveness 52

Effectiveness Training Train Virtual Classroom 52

CLO Magazine

SEPTEMBER 9, 2019

John, managing editor for Chief Learning Officer , shares what she’s learned on the job and what she looks for when selecting a magazine profile candidate. I’m Mike Prokopeak, editor in chief of Chief Learning Officer magazine. Podcast Producer: Jesse McQuarters. April 2019 Profile: Discover Financial’s Jon Kaplan.

Kaplan 48

Kaplan Trust Services Teams 48

Learnnovators

SEPTEMBER 2, 2015

I first heard the term ‘informal learning’ from the late Peter Henschel, the then director of the Institute for Research on Learning (IRL), who told me: “People are learning all the time, in varied settings and often most effectively in the context of work itself. Lots of L&D people have been beguiled by the notion of ROI.

Blended Learning 113

Blended Learning Social Networks Internet Informal Learning 113

CLO Magazine

SEPTEMBER 17, 2018

We were excited to help people gain literacy in the workplace,” said Patty Sullivan, executive director of OLC. Workforce metrics are very important to Tyson, and these numbers demonstrate a positive ROI for this program,” Scherer said. “It It shows this isn’t just the right thing to do, it’s also good for the business.”.

Metrics 63

Metrics Classes Internationalization Program 63