Top Customer Service Skills Every Employee Should Have
SEPTEMBER 22, 2023
Exceptional customer service holds immense potential for building a brand and fostering customer loyalty. Whether your customers are individual consumers or business professionals, meeting and exceeding their service expectations is crucial for retaining your existing audience and attracting new clientele. According to Salesforce , 94% of consumers state that a positive customer service experience motivates them to maintain loyalty and continue purchasing from the same brand.