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Contextual Help Software Options That Will Help Revolutionizing Corporate Software Training

IT Training Department Blog

When it comes to creating contextual support in a software application your company is making, you have options. Several tools can be used as contextual help software in addition to their primary purpose. Yes, the main purpose for most tools isn’t contextual help; it’s just an added benefit. Primary purpose?

Software 103
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Addressing On-Demand Learning and Performance Needs #LCBQ | Social.

Dashe & Thomson

The Learning Circuits Big Question for May is: How do we need to change in what we do in order to address learning/performance needs that are on-demand? In my opinion, it’s not that providing on-demand learning and performance solutions is a new idea. This month, it is time for me to stop lurking and throw in my two cents.

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How to Efficiently Reduce Company Help Desk Calls With Training To Streamline Operations and Reduce The Number Of Employees

IT Training Department Blog

As companies grow and expand, so does the burden on their help desk. And as you may know, things at the help desk don’t always seamlessly scale. In an ideal world, self-service options like knowledge bases and searchable help would be enough to address most issues.

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Field Service Support: How to Enable Your Technicians

WhatFix

Back to Blog Digital Transformation , Employee Training & Development Field Service Support: How to Enable Your Technicians Published: May 2, 2024 Updated: May 10, 2024 Samantha Rohn Field service employees are the frontline ambassadors of service-based businesses, fulfilling customers’ needs and keeping business operations flowing.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Rustici Engine 23: Building up the foundation with even more support

Rustici Software

Home improvement projects can be a labor of love and seem to be never-ending. Rustici Engine 23 was a similar labor of love, building toward better performance, more configurability and greater compatibility. support, streaming video file support and out-of-the-box plugins for reading configuration files from Vault and Consul.

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LHRCon 2024 Recap

Experiencing eLearning

Hadiya explained how understanding your own story can help you to be a better leader and nurture empathy. For example, giving people a sense of control, especially during times of change, helps them be happier and more satisfied. Vince talked about using chatbots for reinforcement, onboarding, coaching, and performance support.