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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

If you’ve ever interacted with a customer success team , you know just how crucial they are in ensuring your satisfaction and loyalty. Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team.

Behavior 221
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Scoring Success: How Leaderboards and Rewards Can Drive Team Performance

QuoDeck

Leaderboards and rewards are powerful tools for motivating teams. When team members can see their progress on a leaderboard, they are more likely to feel motivated to continue working towards a goal. When team members can see how they are doing compared to others, they are more likely to push themselves to do better.

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Leading Remote and Hybrid Teams: Best Practices to Build High-Performing Squad in The New Normal

Infopro Learning

Leading remote and hybrid teams has become the talk of the town. Organizations are taking the necessary steps to ensure that their hybrid and remote teams are equipped with what they require. Organizations are taking the necessary steps to ensure that their hybrid and remote teams are equipped with what they require.

Teams 221
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HOW TO PROVE THE VALUE OF YOUR L&D TEAM

Learnnovators

The thing that L&D teams around the world most struggle with is to prove the value of their work. But here’s the thing: If even one person in your team believed that value = number of courses churned out, or the latest technology being implemented, or even the number of people who completed your courses, then I’m sorry to tell you.

Teams 246
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The Modern Customer Success Playbook

Quarterbacking your customers to long-term success and growth is proven to combat churn and transform customer success teams into revenue-drivers. Develop an effective customer health scoring model to mitigate churn and identify opportunities across your customer base. But where do you start? Download the playbook today!

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Learning Game Design Series, Part 6: Rewards and Scoring

Knowledge Guru

Continuing with game elements, this post focuses on rewards and scoring. Scoring is crucial to how a game is perceived by players. A good scoring algorithm helps hook players in the game experience. Scoring typically correlates to how well/poorly someone is doing in the game. Let’s look at rewards first. Many games don’t.

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5 online activities for team training and team building

TalentLMS

Teams that work well together are stronger, more focused, and often more productive. And one of the best ways to help build that bond is through team training. But getting an entire team together for learning isn’t always easy—especially with the rise of remote work. The benefits of virtual team training.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.