CLO Magazine

NOVEMBER 28, 2018

Executive leadership acknowledged the need to better position the company as its clients’ strategic partner in order to grow and improve its client relationships, and BNY Mellon adopted a set of research-supported best practices called the Client Experience Program in 2016. So, it began on a multiyear journey of transformation.

Business 36

Business Outsource Metrics Community 36

CLO Magazine

AUGUST 24, 2016

billion in 2014 and $1.64 Giving workers in the field a quick checklist or short video to help them do their jobs is valuable, but offering an hours-long leadership training seminar via a smartphone is unlikely to be used. The Quest for Metrics. Tying learning metrics to business performance is vital to learning program success.

Metrics 32

Metrics Technology vendor SkillSoft 32

CLO Magazine

SEPTEMBER 20, 2017

When Mike Kennedy joined the National Basketball Association in 2012 as director of learning and leadership development, the organization was stuck in an old-school learning environment under long-time commissioner David Stern. Leadership development was seen as a perk rather than a strategy,” Kennedy said. “We

Leadership 68

Leadership Case Study Forum Director 68

Learnnovators

MAY 23, 2021

Additionally, he has acted as an influential voice in the Learning and Development industry by speaking at conferences and by being an active participant and author within industry associations such as ISPI , ATD , the Masie Consortium , The Learning Guild , and CLO Symposium/Magazine. It's all about change leadership. And guess what?

Performance Support 321

Performance Support Authoring Tools Masie Compliance Training 321

CLO Magazine

MAY 1, 2017

He was leading learning when in 2014 the company began grappling with its performance management system that he said had outlived its utility. “It Issues range from inconsistency in implementation and a lack of clarity in expectations and metrics to the infrequency of critical performance discussions between managers and employees.

Agile 73

Agile Performance Director Metrics 73

CLO Magazine

DECEMBER 23, 2013

Signature also teaches employees how to enhance their emotional and spiritual intelligence, which has improved empathy and quality-of-life metrics for its residents, said Mary McNevin, Signature’s chief learning officer. Signature plans to expand such training to all homes in 2014.

Cognitive 57

Cognitive Change Metrics Culture 57

CLO Magazine

APRIL 1, 2014

March 30, 2014 — Chief Learning Officer magazine recognized 60 organizations as learning and development leaders Sunday night at the 2014 LearningElite Gala held in conjunction with the Spring CLO Symposium at The Ritz-Carlton, Laguna Niguel, in Dana Point, Calif. 2014 LearningElite Organizations. Dana Point, Calif.,

Companies 82

Companies Diversity Training Develop IBM 82

CLO Magazine

MAY 24, 2018

This past March we honored organizations large and small, national and international, at the annual LearningElite Gala during the 2018 CLO Spring Symposium in Fort Lauderdale, Florida. This year’s Organization of the Year — Accenture — previously won the LearningElite in 2014. Leadership Commitment: KPMG.

Metrics 57

Metrics Leadership Enterprise CLO 57

CLO Magazine

JANUARY 12, 2017

The $11 billion investment firm went public in April 2014, and two years later, Voya has achieved that goal. The nine competencies help define what it means to be a Voya employee,” said Brannigan Thompson, senior vice president for talent organization and leadership development. A New Way to Lead.

Metrics 32

Metrics Leadership Culture Problem 32

CLO Magazine

AUGUST 29, 2018

In a 2014 HuffPost article, “Thinking Matters: Critical Thinking Is Crucial for Success,” James Martin from Oxford University said, “A serious problem right now is the gap between our skill and our wisdom. The 25 percent increase in harassment allegations implies our leadership should rectify existing violations.

Informal 71

Informal Business Authoring Tools Score 71

CLO Magazine

OCTOBER 6, 2020

To achieve that goal, the company needed to shift its leadership culture to adopt a more long-term view of developing and reskilling the workforce, says Sergio Ezama, PepsiCo’s chief talent officer and CHRO of global functions and groups. That led PepsiCo to hire Molly Nagler as the company’s new chief learning officer. The Yale years.

CLO 102

CLO Case Study Portfolio Virtual World 102