CLO Magazine

OCTOBER 10, 2016

It gives companies a competitive advantage, improves employee retention and drives business performance. When something “goes viral,” the content has achieved an incredibly rapid rate of views and shares within a short amount of time — such as a 48-hour window, said Kerry Jones, associate marketing director at content marketing agency Fractl.

Simulations 32

Simulations Learning Cognitive Director 32

CLO Magazine

OCTOBER 21, 2016

Joseph Grenny, co-author of Crucial Conversations and co-chairman of VitalSmarts, a corporate training and organizational development consultancy, agrees. The flipside is an organization developing its workforce for specific business functions. You make it part of action learning when you’re actually making a change itself.”.

Blended Learning 32

Blended Learning Strategy CLO Performance Support 32

CLO Magazine

JANUARY 19, 2017

The business goals of the merger depended in part on reducing time to proficiency for the workforce and improving overall organizational performance while holding down costs. Over the past 13 years the company has purchased about 70 businesses, and all but four have been outside the United States. —a top-15 U.S.

Diversity Training 32

Diversity Training Performance Support Sales Internationalization 32

CLO Magazine

DECEMBER 10, 2012

• A consultant revisits a client’s facility and finds the client has incorporated into the company’s culture change management practices which the consultant provided during his original engagement with the organization. The employee looks to her manager for ongoing guidance as she leads the team in this direction.

Leadership 73

Leadership Benefits Create Authoring Tools 73

CLO Magazine

SEPTEMBER 17, 2018

Zsolt Feher, managing director at Hogan Assessments Europe, said that while these dark side characteristics can appear in everyone, they are most visible in leaders. I have worked with executive education organizations to build feedback into experiential learning or action learning projects, which can be particularly valuable.”.

Assessment 72

Assessment Coaching Behavior CLO 72

CLO Magazine

OCTOBER 11, 2013

When FMC Technologies experienced rapid growth in a business sector, its customer service performance suffered. But, as he partnered with Linkage principal consultant Madelyn Yucht, they realized that customer satisfaction scores would only go up when quality of process execution and delivery improved. How did the firm turn it around?

Customer Service 61

Customer Service Services Culture Custom 61

CLO Magazine

OCTOBER 1, 2012

SNAPSHOT : When Microsoft needed a more efficient way to deliver education to its global finance function, it tore down the classroom walls and created a flexible, Web-based learning model that enables people in different time zones to come together in an environment that fosters teamwork and yields a high retention rate.

Simulations 49

Simulations Microsoft SharePoint Virtual World 49

CLO Magazine

APRIL 22, 2014

Bruny laid the groundwork for these initiatives, but in 1997, he left for three years to gain some private sector experience as vice president and human resources consultant at the former Crestar Bank in Richmond. He returned to Chesterfield County in 2000 as assistant director of human resource management. on a 5-point scale.

Internationalization 39

Internationalization Liability Simulations Quality 39

CLO Magazine

MAY 3, 2013

The CLO is strategically positioned to focus on business objectives, outcomes and costs. Partnering with line of business leaders is a natural next step. Successful chief learning officers understand that business longevity is defined by an ability to innovate and adapt. Coined a decade ago by the U.S.

Suite 66

Suite CLO Examples Consulting 66