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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

The past couple of years have not been easy for customer service teams. The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. The training and resources the customer service team rec eives on a daily basis will show in the quality of service delivered.

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HR Strategy and People Analytics: The Dream Team

Inquisiq

HR strategy in 2024 is about crafting a collection of highly targeted policies and procedures to turn a bunch of talented staff into a cohesive team on a mission. It’s a guiding light, ensuring your employees have the tools, knowledge, and support they need to rock their jobs. Sounds great, right? But what does it actually mean?

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Unleashing the Power of Systemic HR and People Analytics

Inquisiq

Unleashing the Power of Systemic HR and People Analytics Human resources (HR) work has typically been considered administrative since the turn of the 20th century. To that end, people analytics is critical to the maturity of the Systemic HR model, as it gives way to rich data mining that can unearth significant insights into your workforce.

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What sets our eLearning Software Development Services Apart from the Rest?

Brilliant Teams

At Brilliant Teams, we take immense pride in offering eLearning software development services that transcend conventional norms. Our commitment to innovation, customization, user-centric design, and comprehensive support sets us apart as leaders in the dynamic realm of eLearning solutions.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Field Service Support: How to Enable Your Technicians

WhatFix

Back to Blog Digital Transformation , Employee Training & Development Field Service Support: How to Enable Your Technicians Published: May 2, 2024 Updated: May 10, 2024 Samantha Rohn Field service employees are the frontline ambassadors of service-based businesses, fulfilling customers’ needs and keeping business operations flowing.

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HOW TO PROVE THE VALUE OF YOUR L&D TEAM

Learnnovators

The thing that L&D teams around the world most struggle with is to prove the value of their work. But here’s the thing: If even one person in your team believed that value = number of courses churned out, or the latest technology being implemented, or even the number of people who completed your courses, then I’m sorry to tell you.

Teams 246