Infopro Learning
OCTOBER 18, 2023
Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team. Organizations need to implement effective strategies that encourage a customer-centric approach and align sales teams with customer success objectives to achieve this.
Infopro Learning
SEPTEMBER 16, 2022
In recent years, heavy expenditures have been made on training salespeople to deliver excellent customer service. When managers prepare for sales training, they often neglect to keep an eye on how well they manage sales behaviors and outcomes.?Effective Sadly, this is terrible mistake organizations make today.
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Infopro Learning
NOVEMBER 17, 2020
In response to this growing need many organizations have put leadership development programs in place to equip their high potential employees with the leadership skills they will need for success. 48% of organizations now consider developing global capabilities in their leaders a top priority (2).
Infopro Learning
OCTOBER 10, 2022
There’s no doubt that organizations around the globe are grappling with skill shortages to varying degrees. There is a need to quickly reskill employees using different training delivery methods to keep pace with the industry’s unprecedented behavioral and economic changes. Fuse Training into The Workflow.
Speaker: Jeffrey Hall, Chief Creative Office of WILL Interactive
Great DEI training improves engagement, retention, and teamwork. Poor training does little. What content areas are right for our organization? How can you construct training around empathy-building, relatable stories for a positive disposition to hard topics? Webinar Date & Time: February 22nd @ 1:00 PM EST
Infopro Learning
NOVEMBER 10, 2022
Building a customer-centric culture within an organization requires an added effort to provide more than just good customer service. Customer-centric organizations go out of their way to understand their customers and then act on that information by encouraging employees to make choices that benefit both the customer and the company.
Infopro Learning
NOVEMBER 2, 2023
The employee training landscape is in constant flux, and one of the most significant factors influencing these changes is the emergence of Gen Z or iGen. To remain relevant and effective, trainers and organizations must embrace a paradigm shift in L&D.
Speaker: Tim Buteyn
Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. Save your seat and register today! August 17th, 2023 at 9:30am PDT, 12:30pm EDT, 5:30pm BST
Speaker: Jonathan Carlson, Senior Director of Marketing, Allego & Jake Miller, Senior Product Marketing Manager, Allego
Imagine if you could go back and review every phone or video conversation at your company: training sessions, conferences, sales calls - anything and everything - and have a teachable analysis ready almost instantly. Understand teamwide behaviors and clone top performers. Surface and act on coachable moments at scale.
Speaker: Amit Garg, CEO and Founder at Upside Learning Solutions & Keith Keating, Global Learning Strategist at GP Strategies / Head of Global Learning Network at General Motors
Surveys reveal that most organizations are struggling to achieve high levels of learning engagement and have put this concern at the top of their agendas. Learning engagement is the ability to motivationally and behaviorally engage in an effective learning process. Why does learning engagement even matter?
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Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes. Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers.
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A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.
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