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8 tips for creating a successful customer service training plan

TalentLMS

So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service. Customer service is no longer your last line of defense against angry customers. Ready to get started?

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Not Everyone is a Social Customer | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.

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8 tips for creating a successful customer service training plan

TalentLMS

So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service. Customer service is no longer your last line of defense against angry customers. Ready to get started?

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The Freemium Three: Three Free Tools That Will Work Wonders For.

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS The Freemium Three: Three Free Tools That Will Work Wonders For Your Next Training Project. Following some careful product reviews and some alpha-testing we settled on this system and never looked back.

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The Freemium Three: Three Free Tools That Will Work Wonders For.

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS The Freemium Three: Three Free Tools That Will Work Wonders For Your Next Training Project. Following some careful product reviews and some alpha-testing we settled on this system and never looked back.

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Measuring Project Success: Thoughts for the Training Professional.

Dashe & Thomson

Properly documenting expectations, responsibilities, and success factors can be one of the most vital aspects of successful project management, but it’s so often overlooked or treated as merely an exercise. Personally, I’m still working on every new project to fine tune the proper “documentation ratio.&# Properly d.

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The Power of Your Network | Social Learning Blog

Dashe & Thomson

Some of my photography can be seen in local art galleries and online through National Geographic image stock. Enjoy people; embrace life! Properly d.