Infopro Learning

JULY 9, 2021

Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. Product training programs have long been an effective tool to help employees learn about new products and features. Provide Support Materials.

Knowledge 410

Knowledge Productivity Product Program 410

Infopro Learning

NOVEMBER 21, 2023

Are L&D teams on the brink of a profound transformation? In the ever-evolving landscape of corporate training, one question looms large; will Artificial Intelligence (AI) disrupt Learning & Development (L&D) teams?  However, the contemporary workplace presents L&D teams with unique challenges.

Teams 221

Teams Privacy Compliance Training Harbinger 221

TalentLMS

JULY 24, 2023

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. How to do that?

Performance Support 93

Performance Support Support Teams Custom 93

Ontuitive

JANUARY 19, 2023

Customer service is the direct link between your business and your customers. Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. In a survey conducted by NBC, the vast majority of the responders said that customer service has gotten worse during the pandemic times.

Adoption 170

Adoption Adopt Performance Support Support 170

Infopro Learning

SEPTEMBER 5, 2018

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Product training is no longer a nice-to-have in today’s customer obsessed world. Incorporate Product Training for Your Sales Team.

Sales 211

Sales Productivity Product Support 211

Infopro Learning

SEPTEMBER 5, 2018

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Product training is no longer a nice-to-have in today’s customer obsessed world. Incorporate Product Training for Your Sales Team.

Sales 193

Sales Productivity Product Support 193

Infopro Learning

JANUARY 21, 2021

Quality service is one of the critical factors today’s consumers consider before making a purchase. One of the most common complaints customers have today is that the customer service representatives that they talk to do not know enough about the organization’s offerings to answer their questions. Step 1: Planning.

Knowledge 380

Knowledge Productivity Product Blended Learning 380

Hurix Digital

AUGUST 3, 2023

Modern-day customers are always looking for products with the latest features and augmented functionalities, and businesses are expected to cater to their ever-changing demands and expectations. The need to constantly innovate and create products with better features has led to the development of product engineering services.

Engineering 52

Engineering Services Productivity Product 52

Hurix Digital

JULY 27, 2020

It is no longer looked at as an alternative or a supplementary tool to support learning objectives but a go-to choice to deliver customized and pointed content modules. Here is all you need to know about choosing one whose services and capabilities align perfectly with your training objectives. . A timeline for implementing it.

Custom eLearning Development 52

Custom eLearning Development Content Developer Blended Learning Services 52

Ontuitive

JANUARY 9, 2023

In these moments, a digital adoption platform , also called a DAP, can transform how your sales team operates. Wond Zeal’s Digital Adoption Platform serves up content at the exact moment your sales team needs it; learn how. . A DAP supports sales enablement in several ways. Improve productivity.

Adoption 197

Adoption Adopt Sales Digital 197

Learning Rebels

FEBRUARY 1, 2024

Does the idea of being productive make you feel like you are juggling flaming chainsaws while blindfolded on a unicycle? Between designing workshops, crafting engaging training materials, and nurturing employee development, finding time to breathe, let alone be productive, feels like a pipe dream. Remember Franklin Planners?

Productivity 130

Productivity Product Tools Evernote 130

Integranxt

NOVEMBER 21, 2023

In the rapidly evolving business landscape, the continuous modernization of products stands as a critical factor for sustaining competitiveness. Modernization isn’t just about keeping up with technology; it’s about reimagining products to meet the ever-changing market demands and customer expectations. billion by 2025.

Services 52

Services Productivity Product Guide 52

Infopro Learning

APRIL 15, 2024

These intelligent assistants, powered by clever algorithms and natural language processing, are transforming how organizations support on-demand employee training. HR Efficiency Enhancement: Automating repetitive learning and training inquiries reduces the burden on the HR team, streamlining processes and improving overall efficiency.

Diversity Training 221

Diversity Training Compliance Training Blended Learning Simulations 221

Infopro Learning

MAY 6, 2019

Why is Customer Service Training So Important? Customer service can greatly impact the success and perceptions of your organization. Great customer service can help you attain new business and maintain relationships with loyal customers. This is why customer service training is important.

Customer Service 272

Customer Service Methods Services Blended Learning 272

Infopro Learning

DECEMBER 23, 2020

Today on 90% of consumers consider customer service to be a factor they consider before deciding whether to do business with a company (1). This is one of the many reasons industry leaders are doing all that they can to strengthen the skills of their customer service teams. Phase 1 Identifying Customer Service Challenges.

Customer Service 251

Customer Service Services Blended Learning Custom 251

Hurix Digital

AUGUST 3, 2023

That is why businesses worldwide are constantly engaged in various processes to launch newer and better products regularly to keep up with changing customer preferences. These service providers are consultants who create new products with improved features and enhanced functionalities with the help of various tools and techniques.

Engineering 52

Engineering Services Productivity Product 52

Learning Management System Software India | Webnox Technologies

JANUARY 25, 2024

How to improve field technician productivity using field service management software? Overview Why Should Field Technician Productivity Be Enhanced? Real-Time Data Accessibility Improved Customer Satisfaction How Can You Improve Field Technician Productivity? Why Should Field Technician Productivity Be Enhanced?

Services 52

Services Software Productivity Product 52

Learning Management System Software India | Webnox Technologies

JANUARY 25, 2024

How to improve field technician productivity using field service management software? Overview Rathinakumar // 25-01-2024 Field service management software plays a pivotal role in enhancing technician productivity by streamlining operations and optimizing workflow. Why Should Field Technician Productivity Be Enhanced?

Services 52

Services Software Productivity Product 52

Hurix Digital

AUGUST 1, 2023

Digital product engineering services have emerged as the best solution to develop products that evolve with time and provide business value. The global product engineering services market is valued at $1,200 Billion in 2023 and is projected to reach $2,400 Billion by 2033 with a CAGR (Compound Annual Growth Rate) of 7.2%

Engineering 52

Engineering Trends Productivity Product 52

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

Performance Support 52

Performance Support Services Support Custom 52

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

Performance Support 52

Performance Support Services Support Custom 52

CommLab India

MARCH 28, 2024

This might be your cue to go over your product knowledge training! Imagine your sales team confidently handling customer inquiries, highlighting unique selling propositions, and closing deals with ease. Or, picture your customer service representatives resolving technical issues swiftly, leaving customers feeling valued and supported.

Knowledge 57

Knowledge Productivity Product Strategy 57

TalentLMS

APRIL 12, 2023

Product knowledge training has the power to boost your team’s performance and your company’s revenue. Many companies offer sales product training during onboarding. But it can be difficult for people to absorb all the information in such a short time—especially when they’re still new to the product.

Productivity 92

Productivity Product Knowledge Sales 92

Hurix Digital

MARCH 3, 2023

In today’s competitive business world, customer service is no longer just an option but a necessity. A company’s customer service team can make or break its reputation, and customers expect prompt and effective assistance. Benefits of Customer Service Training Online 1.

Customer Service 52

Customer Service Services Teams Custom 52

Wahoo Learning

JUNE 13, 2023

So, let us demystify our bespoke eLearning Content Production service for you. This post offers an insight into what our eLearning production service entails and how it could fulfil your organisation’s course design needs. Our diverse eLearning content production techniques bring any topic to life.

Diversity Training 52

Diversity Training Services Productivity Product 52

Appsembler

FEBRUARY 9, 2024

The ability to effectively convey the intricacies of your products or services is not just an advantage but a necessity. Many businesses recognize the need for a robust product knowledge training program but often find themselves at a crossroads, trying to figure out how to develop and implement such a strategy effectively.

Knowledge 52

Knowledge Productivity Product Program 52

Attensi

JANUARY 28, 2024

Why businesses need to focus on high impact training to improve productivity in 2024. When we discuss productivity issues with clients in the current climate, the context of the last four years is a recurring theme. 2022 was about flexible and hybrid working – productivity in a personalized way that works for individuals.

Productivity 105

Productivity Product Simulations Training 105

Appsembler

OCTOBER 30, 2023

With this guide on increasing product adoption, you will learn what strategies, best practices, and tools you’re currently missing out on that could make a big difference. Here’s what you need to do to increase product adoption: Implement an LMS platform to train employees to sell your product better.

Adoption 105

Adoption Adopt Productivity Product 105

Thinkdom

DECEMBER 27, 2023

We’ve put together a collection of Inspiring eLearning Quotes and practical tips that are sure to light a fire under your team. They’re tried and tested strategies to keep your team motivated and engaged. This aligns your team’s efforts with the company’s goals, fostering a sense of purpose and direction. And the tips?

Teams 105

Teams Tips eLearning Strategy Corporate eLearning 105

Ed App

JANUARY 27, 2023

The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way. That’s exactly what EdApp does.

Customer Service 75

Customer Service Services Solution Custom 75

Kitaboo

DECEMBER 31, 2023

The product development process involves conceiving, designing, testing, and refining a product to meet the expected needs of the consumers. Technology managers play a critical role in determining the relevance and potential of emerging technologies that impact product development. Table of Contents: I.

Toolkit 52

Toolkit Resources Productivity Product 52

fewStones

MARCH 15, 2024

If you have new products on your shelves and are unsure about the best way to promote them, you’ve come to the right solution! In this article, I’ll present some options for promoting your products through videos. Here are 5 types of product launch videos you can choose from: 1. A teaser video is the perfect choice!

Productivity 52

Productivity Product Video Voiceover 52

Play.ht

APRIL 15, 2024

Ever since I started working in AI, I’ve seen firsthand how conversational AI for customer service technology can transform the way we interact with customers. Benefits of conversational AI in customer service 24/7 availability One of the standout benefits of conversational AI is its ability to handle customer queries all day and night.

Customer Service 40

Customer Service Conversation Services Custom 40

Docebo

FEBRUARY 2, 2023

Customer education refers to the process of providing information, resources, and training to customers to help them realize the full value of your products or services. It includes courses, peer supported learning, product tutorials, webinars, user guides, FAQs, and other resources. Let’s examine this further.

Custom 213

Custom Education Docebo Business 213

BigTinCan

OCTOBER 11, 2021

Traditional product training for enterprise sales organizations and retail employees often includes hour-long training videos, reviewing lengthy recorded calls, reading through documentation, and a bunch of other time-intensive training processes that require your sales reps to absorb and, hopefully, retain product information.

Sales 105

Sales Software Productivity Product 105

MobileTrain

MARCH 4, 2024

When every interaction becomes an opportunity to leave a great lasting impression – engaged teams are the cornerstone of success. At MobieTrain, we know just how important it is to keep your team engaged, and today, we’ll explore why their happiness is critical to making your business shine! But how do you make that happen?

Teams 52

Teams Performance Support Case Study Services 52