PulseLearning

OCTOBER 9, 2018

Pulse Learning is delighted to announce that our “Introduction to International Payments” program developed for Western Union Business Solutions has won a Gold award in the Best Product & Knowledge Training Project category at LearnX 2018. Reduced demand for customer service support. Increased revenue.

Diversity Training 66

Diversity Training Toolkit Courseware Global 66

anewspring

OCTOBER 25, 2018

Design for how people learn. 25 October 2018. J ulie Dirksen is a true expert when it comes to learning design and the author of a really good book, Design for how people learn. The interview: Want to know more about Learning Design? Masterclass Learning Design. – by Julie Dirksen. [Q&A]

Design 72

Design Instructional Design eLearning Guild Customer Service 72

WBT Systems

JANUARY 9, 2018

We’re bringing six of them to your attention because we think they’re also non-obvious online learning trends for 2018. You can find all 15 trends Bhargava identified in his new book, Non-Obvious 2018 Edition: How to Predict Trends and Win the Future. #1: 1: Light-Speed Learning. 2: Human Mode. “As

Trends 46

Trends Online Learning Online Association 46

Unboxed

JANUARY 3, 2018

Join our very own Dave Romero and Nikki Shaw for a fun, interactive webinar with Training Magazine where they’ll go more in-depth with these hot 2018 training trends. As we turn the calendar into 2018, training leaders are looking for the next big things in learning and development. 1 : Convert classroom learning to virtual.

Compliance Training 63

Compliance Training Trends Virtual Classroom Flash 63

Learning Pool

FEBRUARY 28, 2020

Learning Pool has recently announced its plans to add 50 more jobs across all sites of the company, growing its total workforce by 25% in 2020. Speaking with the Irish Times, Learning Pool’s CEO, Paul McElvaney said: Learning Pool’s success year on year is entirely due to the committed and driven people that work here.

Streaming 88

Streaming Customer Service Innovation Learning 88

HT2 Labs

JUNE 5, 2019

Leading online learning company, Learning Pool, has today announced the acquisition of HT2 Labs, the Oxfordshire-based learning innovation company best known for its market-leading Learning Locker and Curatr products.

Diversity Training 75

Diversity Training Brandon Hall Analytics Solution 75

CLO Magazine

JUNE 26, 2023

The ability to embrace change, learn new skills and quickly adapt to different situations is crucial. Empathy, a crucial component of emotional intelligence, has been linked to enhanced teamwork, improved customer service and increased customer satisfaction (Dutton et al., 2014; Hur et al., A study by Nishii et al.

Skills 79

Skills Performance Support Diversity Training Culture 79

Learning Pool

OCTOBER 27, 2020

Learning Pool is delighted to have partnered with the University of San Diego’s School of Business to offer a blended learning solution for classroom-based learning using the award-winning Stream LXP. News & World Report list of Top 100 Universities in the United States and ranked 50th on the 2018 Financial Times U.S.

Streaming 60

Streaming Blended Learning Blended Global 60

Learning Pool

JANUARY 16, 2020

Learning Pool, the leading full-service elearning provider, is delighted to announce that it has been chosen as a finalist for the Customer Service Success Award in the 14th annual Sales and Customer Services program at the 2020 Stevie® Awards. About Learning Pool .

Brandon Hall 45

Brandon Hall Customer Service Sales Services 45

Integranxt

JANUARY 1, 2024

Section 1: The Evolutionary Saga of AI in Automation From Automation to Autonomy: The AI Journey AI’s journey from basic automation to sophisticated, self-learning systems is a tale of relentless innovation. The advent of neural networks mimicked the human brain, providing a foundation for complex problem-solving capabilities.

Industry 52

Industry Privacy Predictions Customer Service 52

PulseLearning

DECEMBER 9, 2020

Tralee, December 2020 – Global eLearning solutions company PulseLearning announced today executive leadership changes as the company integrates its Custom Services business with I Am Here, the company’s global mental health and wellbeing product, which was established in 2018.

Integrate 52

Integrate Change Business Management 52

Knowledge Guru

JANUARY 31, 2018

You depend on training to help your employees make more sales, provide better customer service, avoid regulatory issues, and make fewer mistakes. Training reinforcement is essential to ensure that knowledge and skills learned in training are applied on the job. It’s not a pretty statistic.

Blended Learning 190

Blended Learning Training Train Augmented Reality 190

HT2 Labs

JANUARY 16, 2020

Learning Pool, the leading full-service elearning provider, is delighted to announce that it has been chosen as a finalist for the Customer Service Success Award in the 14th annual Sales and Customer Services program at the 2020 Stevie® Awards. About Learning Pool .

Brandon Hall 40

Brandon Hall Customer Service Sales Services 40

Arlo Training & Events Software

OCTOBER 30, 2023

Black entrepreneurs face even more – having to deal with negative stereotypes, limited funding, perceptions of poor quality products and bad customer service, just to name a few. And Boomin’ to the Bank – a capital readiness program to learn the art of budgeting, investing and wealth creation. Want to learn more?

Change 105

Change Diversity Training Community Coaching 105

Learning Pool

DECEMBER 18, 2019

These International CSR Excellence Awards are presented to companies that have a heart and who use their privileged position to help their colleagues, communities, customers, the environment and those less fortunate. . About Learning Pool . million learners in 21 countries.

LMS 48

LMS Customer Service Community Learning Management System 48

Learning Pool

DECEMBER 13, 2019

Learning Pool is delighted to announce that its in-house marketing team, based across offices in Derry, Nottingham, and Oxford, were awarded Silver for ‘Innovative Team of the Year’ at the Business Brilliance Awards 2019. . About Learning Pool . million learners in 21 countries.

Market 45

Market Teams Off-shore Brandon Hall 45

Ed App

APRIL 13, 2022

Below, you’ll find a list of the most recommended learning recommendations covering a diverse range of topics. Responsible service of alcohol training courses will help ensure that your team understands their role and legal responsibilities when serving and selling different types of alcoholic beverages. Customer Service Courses.

Sexual Harassment Training 40

Sexual Harassment Training HIPAA Training Harassment Training Diversity Training 40

The Learning Dispatch

APRIL 4, 2018

Interview with Kevin Gumienny: Getting Started with Accessible Elearning, Takeaways from CSUN 2018. I’m here with my colleague and Microassist Senior Learning Architect, Kevin Gumienny. What better place to learn and glean great insights and tips than the CSUN Assistive Technology Conference? Transcript. 00:00 — Introduction.

Conference 53

Conference Technology eLearning Strategy eLearning 53

Litmos

SEPTEMBER 19, 2019

I'm not in the business of pitching specific products, but it's worth noting here that some vendors may include content as part of the learning system. According to a long-running study , it takes between 42 and 130 hours to create one hour of e-learning. Here are the top five types of learning content you should get off-the-shelf: .

Sexual Harassment Training 40

Sexual Harassment Training HIPAA Training Compliance Training Harassment Training 40

eLearning Brothers

JULY 12, 2018

We were feeling that #ThrowbackThursday vibe today, so we decided to look back at our most popular eLearning webinars from 2017 and 2018 so far. Future of eLearning – The Millennial Apocalypse and Modern Learning Solutions. Game-based learning. Want to guess which webinars were the most popular? Okay, that’s fine.

Write Blog 90

Write Blog Customer Service Articulate Director 90

HT2 Labs

DECEMBER 18, 2019

These International CSR Excellence Awards are presented to companies that have a heart and who use their privileged position to help their colleagues, communities, customers, the environment and those less fortunate. . About Learning Pool . million learners in 21 countries.

LMS 40

LMS Customer Service Community Learning Management System 40

HT2 Labs

DECEMBER 13, 2019

Learning Pool is delighted to announce that its in-house marketing team, based across offices in Derry, Nottingham, and Oxford, were awarded Silver for ‘Innovative Team of the Year’ at the Business Brilliance Awards 2019. About Learning Pool . million learners in 21 countries.

Market 40

Market Teams Off-shore Brandon Hall 40

Litmos

JANUARY 12, 2018

As we look forward to sponsoring and participating at NRF 2018 Retail's Big Show next week, it raises some interesting questions about how Retail training differs from other industries -- particularly in light of the unquestionably dramatic changes that the industry has undergone in the last several years. in 2017 ( Online Retail Forecast ).

Micro-Learning 56

Micro-Learning Association Customer Service Sales 56

Aptara

JANUARY 17, 2023

According to Upwork’s 2018 Future of Workforce Report, hiring managers expect a 168% increase in the amount of work done by flexible talent resources in the next 10 years. At Aptara, our learning professionals are individually vetted before you speak with, meet, or hire them according to the specifics of every project.

Case Study 52

Case Study Diversity Training Compliance Training eLearning Consultant 52

Kitaboo

JULY 7, 2022

Digital publishers, the corporate sector, and educational institutions are increasingly using digital publishing tools and learning management systems to create digital assets and impart digital learning experiences. The digital learning tool develops a bug or another issue, leading to downtime. In Conclusion. With the 99.9%

Technology 52

Technology Server eBook Upgrade 52

HT2 Labs

SEPTEMBER 17, 2018

In April 2018, the Government Digital Service [GDS] and the Crown Commercial Service [CCS] announced their 10th update of the G-Cloud framework. With it, came a whole host of improvements to the services for organisations looking to offer their cloud technologies and support to the public sector. Cloud Software [e.g.

Platform 40

Platform Hosting vendor Software 40

eloomi

OCTOBER 11, 2021

A simple learning approach makes DEI training work. Diversity, equity and inclusion training with the right learning approach can generate a fair and inclusive workplace. 3 learning initiatives that will give DEI training impact. 3 learning initiatives that will give DEI training impact. Table of contents.

Diversity Training 52

Diversity Training Compliance Training Training Train 52

Edume

JUNE 11, 2021

Lack of opportunities to grow and learn play a big part. Employees that feel their company offers positive learning opportunities are 21% less likely to have left their organization for a new role in the last 3 years. But how do you successfully execute group learning when people are in different places, or working at different times?

Statistics 98

Statistics Diversity Training Issue Customer Service 98

Kitaboo

DECEMBER 31, 2023

In the present times, automation, demographics, and the transition to digital-first learning are revolutionizing the business world. 4 Digital Transformation Rules Every CEO Must Follow Learn from the Experts, but Stay True to your Values Follow the Map, but Trust your Gut Don’t be Afraid to Take Risks Build a Talent Pool II.

Digital 52

Digital eBook Diversity Training Virtual World 52

Hurix Digital

APRIL 24, 2024

The corporate digital learning sector has grown from a $86.78 billion industry in 2018 and is expected to reach $153.41 Considering this massive development, the digital learning industry is looking for the best solutions to optimize content. Let us dive deeper into learning about the best eLearning authoring tools!

Authoring Tools 40

Authoring Tools Authoring SCORM Tools 40

MobileTrain

APRIL 27, 2020

The constant influx of new information for your staff on the floor, as well as the level of customer service you want to provide to your customers, makes you rethink this. Or it expects people to sit behind a computer at the back of house for hours, doing e-learnings. Mobile learning + Microlearning = Best of both worlds.

microlearning 40

microlearning Micro-Learning Sales Mobile 40

Litmos

DECEMBER 19, 2018

So the best employee experiences demand accessible, relevant and personalized learning. Learners today are demanding better education in less time, with minimal effort and with curated learning paths. How can leaders use learning to improve customer experience? I’d argue it’s what is most critical to your customers.

Custom 55

Custom eLearning Strategy Strategy Cornerstone 55

Thinkdom

OCTOBER 16, 2023

A factor that's affecting your employees’ mental health, performance, and learning outcomes? And more importantly, how does it affect our professional productivity and learning? In this blog, we’ll explore the dangers of doom scrolling and how custom e-learning solutions can help you counter them. What is Doom Scrolling?

Custom 52

Custom Solution Help Compliance Training 52

CLO Magazine

FEBRUARY 12, 2020

But a recent shake-up in corporate structure, coupled with the desire to better support the needs of all of its 101 million annual passengers, had the airline’s learning and development team looking for new ways to expand its employees’ skills. An Optional Endeavor. The program is completely optional, Armand said.

Case Study 74

Case Study Beginner Learning Platform 74

Jigsaw Interactive

JULY 20, 2021

According to the 2018 Training Industry Report , the cost of training an employee varies according to the type and size of organization involved. In fact, the average company saves 30% to 70% when they switch to a virtual learning environment. Another factor to consider is the time value that virtual training programs give back to you.

Cost 52

Cost Compliance Training Virtual Learning Environment Training 52

Engage in Learning

JANUARY 28, 2020

What the customer was looking for. The company’s Learning and Development Manager had joined in January 2018. They quickly identified the need to introduce a true learning management system that went beyond housing mandatory eLearning. Engage in Learning provide the full Totara package. How we helped.

Services 41

Services Support Totara Blended Learning 41

Lemonade

NOVEMBER 8, 2019

They do have a ton to learn. Instead of getting overwhelmed, new employees will learn at a rate that is manageable and fun. Employees can quickly learn their talking points and sales techniques and hit the front lines sooner. This way employees can hone their sales skills before actually interacting with customers.

Games 41

Games Compliance Training Training Train 41