article thumbnail

How to Create a Successful Customer Service Training Program

Infopro Learning

Implementing customer service training programs is a sure-fire way to ensure that your organization’s customer service team provides outstanding services. However, there is hardly any ‘one-size-fits-all’ solution when it comes to customer service training programs. Understand Your Customers.

article thumbnail

How to Create a Niche Education Facilitator Program

LifterLMS

She highlights the need of specific programs and qualified facilitators in this specialty to help preteens navigate these difficulties and acquire critical SEL skills. In response to the niche’s need for current and easily accessible information, Barbara decided to make the facilitator training program available online.

Program 97
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Extend the Value of your L&D Programs through Continuous Learning

Infopro Learning

In this article, we’ll look at new data gathered by the HR analysis firm The Fosway Group on continuous learning models. Unfortunately, social learning is underutilized despite its apparent effectiveness, with only four percent of companies surveyed saying regularly include that approach in their learning programs.

Program 284
article thumbnail

How to Bring Value to Your Organization’s E-Learning Program

Rapid eLearning

Additionally, a great e-learning program can provide a return-on-investment to justify its presence within the organization. What would training programs cost if you weren’t doing them? Download the fully revised, free 63-page ebook: The Insider's Guide to Becoming a Rapid E-Learning Pro Free E-Learning Resources.

Program 104
article thumbnail

Personalize Your Employee Training with Adaptive Learning

Download this short article to learn how adaptive learning helps with knowledge retention, what role branching logic plays in learning and how this educational style can be used to expand and improve your safety training program. But what does it mean? And how can it apply to safety training?

article thumbnail

How to Jumpstart Your E-learning Program

Rapid eLearning

The following tips are three key considerations to get your program moving in the right direction. There’s a lot more to consider when jumpstarting your e-learning program. What would you add to this list if someone asked about getting their e-learning program started? What Type of Course Are You Building?

Program 82
article thumbnail

The First Lever of a Successful CLO: Performance Transformation

Infopro Learning

Recently, we’ve written several articles about the importance of connecting learning outcomes to business results (performance transformation), including a very popular article by our VP of Learning, Arun Prakash, published on TrainingIndustry.com, titled “ Flipped Kirkpatrick: Designing Learning Journeys for Business Impact ”.

CLO 420
article thumbnail

Choose Your Own Adventure: How Adaptive Learning Creates Effective Training

Download this short article to discover more about adaptive learning and how it could benefit your training program! While you may not be familiar with the term “adaptive learning,” it is likely you have experienced this technique at some point in your life.