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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

If you’ve ever interacted with a customer success team , you know just how crucial they are in ensuring your satisfaction and loyalty. Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team.

Behavior 221
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Best Practices to Ensure Successful Custom e-Learning Development

Infopro Learning

It is one of the major reasons companies have started relying more on custom e-learning development. This article will dig deeper into the various pointers to consider when customizing content for e-learning. Customer segments. Customer relationships. billion in 2017 and is expected to reach $49.87 Key partner.

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5 Tips to Create a Customer-Centric Consulting Organization

Infopro Learning

The most successful businesses prioritize their customer’s needs before, during, and after the sale by offering exceptional service. Building a customer-centric culture within an organization requires an added effort to provide more than just good customer service. Get Everyone Involved.

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Measuring Sales Behaviors: Best Practices to Drive Best Outcomes

Infopro Learning

In recent years, heavy expenditures have been made on training salespeople to deliver excellent customer service. When managers prepare for sales training, they often neglect to keep an eye on how well they manage sales behaviors and outcomes.?Effective Sadly, this is terrible mistake organizations make today.

Behavior 221
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How ZoomInfo Enhances Your ABM Strategy

For marketing teams to develop a successful account-based marketing strategy, they need to ensure good data is housed within its Customer Relationship Management (CRM) software. More specifically, updated data can help organizations outline key accounts for their campaigns.

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Measuring ROI of Custom eLearning Development Solutions

Infopro Learning

More and more organizations are turning to custom eLearning solutions to meet their most pertinent and unique training requirements. Organizations delivering personalized training programs use ROI as an essential metric to evaluate workforce performance, measure training impact, and unlock business success.

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Empowering Leaders with Custom eLearning Solutions

Infopro Learning

As restrictions begin to lift and new normal emerges, many enterprise organizations are planning on adopting hybrid workplace models. They are investing in custom eLearning courses for high-impact areas such as employee onboarding, D&E, and leadership development. Many senior-level leaders in the boomer generation are retiring.

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How to Transform Training with Conversation Intelligence Technology

Speaker: Jonathan Carlson, Senior Director of Marketing, Allego & Jake Miller, Senior Product Marketing Manager, Allego

This technology isn’t new, but its expanding applications across the learning and enablement feature set are unlocking exciting possibilities that can significantly improve your team’s messaging, customer/buyer experience, and revenue. Understand teamwide behaviors and clone top performers. Save your seat today!

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Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.