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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team. Customer success can include any of the following: Onboarding and Adoption: Guiding customers through a smooth onboarding process and effective product adoption.

Behavior 221
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Designing Learning for Behavior Change with Julie Dirksen

Upside Learning

In a recent installment of the Learning and Development (L&D) Insights podcast, Amit engages in a captivating conversation with Julie Dirksen, a renowned learning strategy consultant and author of Talk to the Elephant: Designing Learning for Behavior Change. Addressing challenges in implementing feedback systems for behavior change.

Behavior 147
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Exploring a Global Leadership Approach – Mindset, Behavior and Process

Infopro Learning

The first is by providing the right training. The second step is to provide the kinds of international assignments and interactions that will help developing leaders gain the experience they need to reach full competency and a global mindset. The Behavior and Process of Global Leadership.

Behavior 409
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The Key Components of an Effective Sales Training Program

Infopro Learning

The challenges they face are significant, and providing support is essential for their triumph. An effective sales training program is not just a checkbox in the L&D leaders manual; it is the lifeblood that nurtures a high-performing sales team. That’s where an effective sales training program becomes indispensable.

Sales 221
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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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A placebo effect?

Clark Quinn

There’s good reason to believe that it isn’t effective. Is it a placebo effect? That is, the belief that information presentation will lead to behavior change is held implicitly. There’s not going to be any actual effect, but it makes people feel better. They’ve provided content and access to SMEs.

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Improving Learning Transfer Effectiveness with Dr. Ina Weinbauer-Heidel

Upside Learning

Ina Weinbauer-Heidel, a trailblazer in the realm of Learning and Development (L&D), shared invaluable insights on the often-overlooked yet critical aspect of transfer effectiveness and its impact on learning outcomes. Explore the Transfer Designer Certification Program for effective transfer tools.

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Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.