Have Trust in Ability
JULY 1, 2013
Developing employees can inspire trust and improve the bottom line. There’s no doubt that trust plays a critical role in leadership. That’s why in my last column I introduced the four qualities that serve as cornerstones in building trusting relationships: being able, believable, connected and dependable. This associate is open, friendly and can be depended on to be at work on time every day. Yet his manager does not trust him — at least not yet.