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Finance Training Programs to Improve Sales Proficiency

Infopro Learning

As customers prefer digital platforms to conduct their banking-related activities, sales employees lack the opportunity to access relevant information that surfaces during in-person communications. Conducting finance training programs to boost sales proficiency has become an essential aspect in taking any business forward.

Sales 419
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Building Excellence: Empowering Future Leaders with Bank Training Programs

Infopro Learning

Recent events have accelerated long-standing trends: branches are shrinking, customer preferences are changing, and online banking is paramount. Transparent and open communication about the company’s change programs is essential. The banking landscape is rapidly evolving.

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Leadership Coaching for Executives through Mentoring

Chronus

That’s where leadership coaching comes in. Effective executives are crucial for organizational success, and leadership coaching ensures quality leadership isn’t left to chance. Mentoring can play a vital role in leadership coaching, as a personalized way to support leaders and help them develop. What is leadership coaching?

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Using the power of peer coaching to enhance leadership and organizational empathy

CLO Magazine

This article highlights how empathy improves organizational culture, that peer coaching is the preferred method for empathic skills development and five steps to implement peer coaching in your organization. Businesses have shifted formal L&D programs from understanding logistics to becoming emotionally intelligent.

Coaching 101
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10 Customer Service Coaching Tools

Ed App

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. These can all help your team master the knowledge and skills needed to handle customers effectively. Customer Service Coaching Tool #1 – EdApp.

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The REAL Sales Approach: Elevating Sales through Continuity

Infopro Learning

Sales should be dynamic, meaning demand adjustments must be made to accommodate market shifts and evolving customer requirements. However, there’s often a missing link in these training programs: continuity and reinforcement provided by the sales leadership.

Sales 221
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The leadership coaching revolution is here

CLO Magazine

A majority of organizations around the world are investing in leadership coaching to ensure their employees have the critical knowledge, skills and experience to remain competitive. Over 40 percent of these organizations report their spending on leadership coaching has increased from 2020 to 2021. So what has changed?

Coaching 114