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Assessing Your Organizational Learning Culture

The Performance Improvement Blog

To what extent does your organization have a learning culture? What is your current culture? Using Edgar Schein ’s definition of organizational culture, you’ll want to know to what extent: Underlying beliefs and assumptions support learning in your organization. Values and principles drive learning in your organization. Do employees, their teams, and the organization as-a-whole know what they need to learn to be successful?

Manager's Role in Learning and Performance Improvement

The Performance Improvement Blog

What should be a manager’s role in employee learning? In answering this question, the first thing managers have to understand is that continuous learning is the modus operandi for all high performance organizations. Individual, team, and enterprise performance can’t improve without learning. Learning isn’t in addition to a manager’s job; it IS a manager’s job. A hospital learns how to put the “wow” in customer service.

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Force Field Analysis of Organizational Learning

The Performance Improvement Blog

learning) and the factors that block people from achieving that change. The table below lists forces that commonly drive learning in organizations and the factors that block learning in organizations. Work vs. Learning. Not Role of Managers. What are the factors that drive and block learning in your organization? Leadership Learning Culture Organization Culture Organizational Learning Teamwork Training

LearnTrends: Reinventing Organizational Learning

Experiencing eLearning

These are my live blogged notes from Jay Cross & Clark Quinn’s LearnTrends session on Reinventing Organizational Learning. Article they wrote for CLO mag: “Become a Chief Meta-Learning Officer&#. If you don’t know the solution & need to network/collaborate to find it, that’s learning. Internet Learning Alliance: They were all working independently, decided to work together and practice what they preach. improve learning process.

Uberizing Organizational Learning – Thinking Beyond Courses

ID Reflections

We have to think agile, instant, accessible, contextual, micro-sized, real time… We need to uberize organizational learning. Uberization ” has taken off as the new term that according to me has come to stand for – disruption, innovation, lean operating model, harnessing of the affordances of the sharing economy, and a hyper-connected world driven by imagination and creativity where everything is a mobile-click away – including learning. Learning is no exception.

ASTD Webcast on Manager's Role in Employee Learning and Performance Improvement

The Performance Improvement Blog

I did a webcast for the American Society for Training & Development (ASTD) on the topic of the manager’s role in employee learning and performance improvement. First, I defined learning in organizations as “acquiring and applying the knowledge, skills, attitudes, and beliefs that help individuals, teams, and whole organizations improve performance.” Supporting learning is not in addition to a manager’s job; it IS a manager’s job.

Becoming a Learning Culture: Competing in an Age of Disruption

The Performance Improvement Blog

Any company, faced with these kinds of disruptive forces must keep learning. Employees must learn how to use new computers and new apps, how to operate new, high tech machinery, how to be responsive to customer demands, how to create innovative products and services, how to manage a multi-cultural, multi-generational workforce, how to work effectively in cross-functional teams, and how to plan for a future that is constantly in flux. Learning is just-in-time, on-demand.

The Performance Management Myth

The Performance Improvement Blog

In an article for T+D titled, A Closer Look: Myths vs. Reality in Training , Pat Galagan presents a number of provocative challenges to popular assumptions about training and learning. One of these “myths” that grabbed my attention is, “Performance management can be improved by installing the right software to manage performance data or changing the way people are rated.” I’ve written previously about the importance of creating a learning culture in organizations.

How to Create a Learning Culture in Organizations

The Performance Improvement Blog

Several excellent blog posts have recently come to my attention that, when combined, provide a how-to for creating a learning culture in organizations. One of these posts appears in Jane Hart’s blog, Learning in the Social Workplace. In this post , she writes that workplace learning is: Structured learning experiences (e.g., training) and informal learning experiences (e.g., Helping workers learn continuously on the job.

Reprise: How to Create a Learning Culture in Organizations

The Performance Improvement Blog

Several excellent blog posts have recently come to my attention that, when combined, provide a how-to for creating a learning culture in organizations. One of these posts appears in Jane Hart ’s blog, Learning in the Social Workplace. In this post , she writes that workplace learning is: Structured learning experiences (e.g., training) and informal learning experiences (e.g., Helping workers learn continuously on the job.

Learning Culture: A Workplace Environment for Success (Part Two)

The Performance Improvement Blog

In the second part of a two-part article I wrote for BusinessThinker.com titled, Learning Culture: A Workplace Environment for Success , I describe what organizations can do to develop a learning culture. We have learned from the Gallup Organization’s 20 year-long research project that the most significant relationships in any organization is between managers and their direct reports. Managers are the gatekeepers to individual and team learning.

Keep Growing Your Organizational Learning Pyramid

CLO Magazine

An Inclusive Learning Growth Pyramid. Some organizations provide myriad opportunities for learning at different levels of the organizational pyramid. An inclusive learning pyramid would help employees at every level to learn the relevant skills and grow to the next level. Careers are no longer narrowly defined by jobs and skills but through experiences and learning agility.”. Onboarding forms the base of the inclusive learning growth pyramid.

How to Create a Learning Culture in Start-Ups and Small Businesses

The Performance Improvement Blog

How We Built a Workplace People Love , explains what small companies and departments in large organizations can do to create a learning culture. He addresses fear, reward systems, hiring, on-boarding, learning, making mistakes, and experimenting. We must come to grips with the role that "manufactured fear" plays as a technique for increasing performance in teams. These are the true signs of a learning organization. They changed their culture.

Re-thinking Learning and Performance from a Business Standpoint

ID Reflections

Yesterday, I wrote a post on Learning vs. Performance – the Dichotomy. It was more of a theoretical exposition on why learning doesn’t necessarily translate into performance, and delved into some of the psychological and behavioral aspects of the same. Why is it that learning and training don’t translate into performance? Why are employees still not performing as expected? What does matter – critically – is performance and the impact on business.

Megan Torrance Talks About Learning in Organizations

The Performance Improvement Blog

I’m always looking for examples of companies that put learning ahead of training. They design custom learning experiences for client organizations by starting with the intended results and related performance problems and then, and only then, do they provide employees with the tools, structures, and processes to learn what they need to know and do to be successful. . One is the key role of managers in learning.

This Is What I Believe About Learning in Organizations

The Performance Improvement Blog

The Purpose of Business is Learning. But none of this is possible without learning. At its core, any high performing organization is about learning; continually using new information to become smarter, better, and more effective. To survive and thrive today, industries need innovation which is essentially about learning. Companies must learn more deeply about their customers and markets. Training Is Not Learning. Manager’s Role is People.

MOOCs in Workplace Learning – Part 4: Role in Corporate Universities

Learnnovators

Organizations are struggling to keep up with the shifts: in technology that are vastly impacting how people work, in the demography of their workforce which has become culturally diverse, multi-generational, and globally dispersed, in the nature of work that has moved from complicated to complex and emergent, and with the general fragmentation and breakdown of all aspects of the known ways of doing things. Changing Corporate Culture. Enable peer-to-peer collaboration and learning.

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Manager Engagement in Employee Learning: More Work or More Reward?

The Performance Improvement Blog

I was asked during my recent ASTD Webcast whether there’s data to show that managers, who are more involved in training and learning, ultimately receive more rewards and recognition than those who aren''t. While I’m not aware of research that ties training-involved managers with their own success in companies, I am aware of very successful companies who value highly the role of managers in training and learning and recognize and reward that involvement.

Tips to Consider for Improving Learning Culture in Organizations

G-Cube

E-learning is diverse and it goes beyond teaching and curriculum, to disseminate information and support organizational growth. However, the success of any e-learning strategy depends upon the workforce using it for stronger skills and knowledge matrix. It is also true for large enterprises that represent a big evolution in their work methodologies and the role of learning within an organization. Managers and leaders should support e-learning strategy.

6 Steps To Creating Learning Ecosystems (And Why You Should Bother)

Learnnovators

70:20:10 has shone a spotlight on the limits of formal learning. In contrast, social and experiential learning continue to be veritable goldmines of productivity, placing learners at the centre of their story and demanding a major shift from Learning & Development professionals. Central to this cultural shift is the understanding that learning happens by learners, not to them. That’s where learning ecosystems come in.

Managing the Self-Directed Learner

The Performance Improvement Blog

Plugging in to what she needed to learn was as direct and fast as the screenwriters could imagine…. In a managing minds company, it is critical that employees take responsibility for their own learning, pulling the information they need when and where they need it. Self-directed learners are people who get intrinsic rewards from their ability to locate, curate, share, and communicate what they have learned independently. Manager Role. Learner Role.

Four False Assumptions About Leadership Development

The Performance Improvement Blog

I don’t think that organizations are going to close this leadership gap until they confront four false assumptions about learning that are deeply embedded in their cultures. Once is enough – This is the belief that people can learn something as complex and ego threatening as leadership the first time they are exposed to the material. We put them through intense one-shot programs and expect them to become high performers. and then applying that new found learning.

MOOCS IN WORKPLACE LEARNING – PART 4: ROLE IN CORPORATE UNIVERSITIES

Learnnovators

Organizations are struggling to keep up with the shifts: in technology that are vastly impacting how people work, in the demography of their workforce which has become culturally diverse, multi-generational, and globally dispersed, in the nature of work that has moved from complicated to complex and emergent, and with the general fragmentation and breakdown of all aspects of the known ways of doing things. Changing Corporate Culture. The world has gotten complicated.

AT&T Needs a Learning Culture

The Performance Improvement Blog

Clearly, he and his executives recognize the need for employee learning and a culture that supports that learning. First of all, training is not learning. But organizational learning comes from applying new knowledge and skills in practice and then on-the-job, from seeing clearly how those new competencies will help the company, getting feedback, and having the support of their managers. Work and learning merge into the role of all employees.

Know the Hidden Curriculum of Work

The Performance Improvement Blog

But this learning is more important for survival and success in the workplace over the long term. . Nobody trained you to succeed in this hidden work, and you have to learn how to confront its everyday pitfalls. And although you can reach out to trusted colleagues for input, the pace of work and pressure to perform often limit our willingness to reflect, formulate questions, and take the time to seek guidance.

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What Can Managers Do to Create and Sustain Learning?

The Performance Improvement Blog

Managers in any organization, whether nonprofit, government, or business, play a pivotal role in creating and sustaining learning. However, they do have to believe that people can learn and change, they have to care about their own learning, and they have to value the development of the people they supervise. If they have these beliefs and values, then managers can contribute significantly to learning in their organizations.

Laura Overton – Crystal Balling with Learnnovators

Learnnovators

Laura Overton is the Founder and Managing Director of Towards Maturity – a not for profit benchmark practice that provides independent research to help organisations deliver improved performance through learning innovation. Her work is based on 25+ years of practical experience in implementing technology enabled learning strategies for business advantage and is backed by her independent research. What are the completion rates of a typical online learning program?

Sahana Chattopadhyay – Crystal Balling with Learnnovators

Learnnovators

ABOUT SAHANA CHATTOPADHYAY (Social Learning & Collaboration Strategist, Performance Consultant Exploring Emergent Learning, Blogger). Sahana Chattopadhyay is a performance consultant and an L&D professional with 15 years of experience in the field of academia and organizational learning. Her passion is to help organizations become learning organizations through social and collaborative learning.

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Year In Review - 2017

The Performance Improvement Blog

With the publication of my new book, Minds at Work: Managing for Success in the Knowledge Economy , I have continued to focus my blog posts on a manager’s role in supporting continuous learning for all employees in the workplace. And I have examined an employee’s responsibility for continuous learning in the Knowledge Economy. Here are the five blog posts I've selected with a short piece from each: The Future of Learning is Not Training – January 25, 2017.

Leaders Learning about Learning

The Performance Improvement Blog

I explained the limitations of formal training and the need for taking an organizational learning perspective. I argued that in order for any kind of learning intervention (training, coaching, mentoring, action learning, etc.) to have a positive impact on achieving the organization’s goals, managers had to take an active role in supporting learning. They wanted to know specifically what they could do to facilitate learning.

Year in Review - 2013

The Performance Improvement Blog

The topics ranged from changing organizational culture to evaluating training programs to making managers responsible for employee learning to creating a learning culture. Here are the links with a short excerpt from each post: Culture Change is More Than Skin Deep. Culture change must confront the link between the thinking that drives behavior and the effects of that behavior on organizational success. Managers and Employee Learning .

Do You Need a CCO and CLO?

The Performance Improvement Blog

Paul Hebert argues against organizations appointing a Chief Culture Officer. Hebert writes: …as soon as you codify, quantify and assign responsibility to something it ceases to be everyone’s responsibility…Culture is a defined as a set of shared values, behaviors, norms. I agree with Hebert and I have similar concerns with having a CLO (Chief Learning Officer). Learning is what employees in high performance organizations must do continuously as part of their jobs.

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The Power of Beliefs

The Performance Improvement Blog

Beliefs shape work behavior and influence the culture of an organization. If you want a culture in which employees are learning, developing, and contributing to the organization’s success, you need to address the beliefs that they carry in their heads, and whether, according to Chris Argyris , their espoused theory (what they say they believe) and their theory-in-use (beliefs that direct actual behavior) are congruent.

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L&D Professionals: From Trainer to Learning Coach

The Performance Improvement Blog

The most important role of L&D professionals is to coach managers in facilitating learning in organizations. The days of instructor-centered employee learning are over. globalization, workforce diversity, hyper-competition, and demands of a new generation of workers make continuous learning the core activity of organizations today. Companies can no longer depend on L&D departments (and serendipity) to meet the evolving learning needs of employees.

Managing the Self-Directed Learner

The Performance Improvement Blog

Plugging in to what she needed to learn was as direct and fast as the screenwriters could imagine…. In a managing minds company, it is critical that employees take responsibility for their own learning, pulling the information they need when and where they need it. Self-directed learners are people who get intrinsic rewards from their ability to locate, curate, share, and communicate what they have learned independently. Manager Role. Learner Role.

Independent Learner in the Knowledge Economy

The Performance Improvement Blog

In the Knowledge Economy, people must take responsibility for their own learning. They need to learn how to learn independently and how to learn what they need to know when they need to know it. While skills are still necessary for success, the focus should shift to cultivating the underlying capabilities that can accelerate learning so that new skills can be more rapidly acquired. And they can’t continue to support and reinforce that learning over time.

L&D's Role in the VUCA World: Part 1

ID Reflections

Each area is critical today in building an organization and an organizational culture that will not only attract the best employees but will also provide them with the necessary platform to give their best. An organization may attract the best and then lose them due to an overly repressive culture, a hierarchical structure or a closed environment. Here, I will explore the role of L&D in the VUCA ( volatility , uncertainty , complexity and ambiguity ) world.

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