Litmos

DECEMBER 28, 2021

Here at SAP Litmos, we pride ourselves on constantly innovating, growing, and staying on top of industry standards. As 2021 comes to a close, check out some of the reviews our awesome customers submitted this year! Did SAP Litmos help you with your training process, your compliance, or your ROI this year?

Cyber Security Training 52

Cyber Security Training Compliance Training SAP LMS 52

Dashe & Thomson

FEBRUARY 23, 2011

As VP, Instructional Design Services for Dashe & Thomson, Inc. Most recently, Ive been working on training programs for the propane industry. I see myself as a translator, taking complex ideas and systems and making them easy for a learner to understand. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Properly d.

Social Networks 181

Social Networks Social Learning Social Blended Learning 181

Litmos

NOVEMBER 12, 2019

Strategic, centrally managed training programs enable leading companies to deliver consistent, continuous learning to sales staff anytime, anywhere, on any device. When a customer approaches with a question, they're armed with the very latest product and company knowledge. appeared first on SAP Litmos.

Change 58

Change SAP Training Train 58

Dashe & Thomson

APRIL 21, 2011

As VP, Instructional Design Services for Dashe & Thomson, Inc. Most recently, Ive been working on training programs for the propane industry. I see myself as a translator, taking complex ideas and systems and making them easy for a learner to understand. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Properly d.

Innovation 165

Innovation Social Learning Blended Learning Social Networks 165

Dashe & Thomson

MARCH 29, 2011

As VP, Instructional Design Services for Dashe & Thomson, Inc. Most recently, Ive been working on training programs for the propane industry. I see myself as a translator, taking complex ideas and systems and making them easy for a learner to understand. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Properly d.

Social Networks 145

Social Networks Blended Learning Wiki Delicious 145

Paradiso

DECEMBER 9, 2022

What is a customer training LMS? Customer training LMS is a platform where you can develop robust customer training programs to provide seamless learning and training. Customer service LMS has many features through which you might create an assessment, quizzes, and exams. Learning Paths.

LMS 91

LMS Custom Guide White Label 91

Dashe & Thomson

MAY 8, 2011

As VP, Instructional Design Services for Dashe & Thomson, Inc. Most recently, Ive been working on training programs for the propane industry. I see myself as a translator, taking complex ideas and systems and making them easy for a learner to understand. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Properly d.

Social Networks 162

Social Networks Performance Support Blended Learning Wiki 162

Dashe & Thomson

MARCH 8, 2011

As VP, Instructional Design Services for Dashe & Thomson, Inc. Most recently, Ive been working on training programs for the propane industry. I see myself as a translator, taking complex ideas and systems and making them easy for a learner to understand. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Properly d.

Blended Learning 145

Blended Learning Social Learning Social Social Networks 145

Dashe & Thomson

FEBRUARY 2, 2011

As VP, Instructional Design Services for Dashe & Thomson, Inc. Most recently, Ive been working on training programs for the propane industry. I see myself as a translator, taking complex ideas and systems and making them easy for a learner to understand. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Properly d.

Social Networks 100

Social Networks Blended Learning Tools Tips 100

Dashe & Thomson

JANUARY 19, 2011

As VP, Instructional Design Services for Dashe & Thomson, Inc. Most recently, Ive been working on training programs for the propane industry. I see myself as a translator, taking complex ideas and systems and making them easy for a learner to understand. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Properly d.

Content Developer 100

Content Developer Social Networks Blended Learning Tools 100

Litmos

DECEMBER 3, 2020

US eCommerce sales are projected to grow 18% to $710 billion this year, even as delivery time slows due to demand and other issues. Call center customer service reps have one of the highest turnover jobs in the world. The last thing you need is a crew of burned out customer service reps. What are soft skills?

Performance Support 52

Performance Support Support Customer Service Micro-Learning 52

Litmos

FEBRUARY 12, 2020

Sound familiar, SAP Litmos lovers? Superstar Sales Reps: Most companies now realize the value of sales training and how it translates directly into revenue. In the Experience Economy, customers have unprecedented expectations for immediacy and personalization. It's 2020; it’s totally ok to admit that you love your LMS.

LMS 52

LMS SAP Sales Custom 52

Litmos

DECEMBER 11, 2019

By ensuring learning involves CX ideas – and real data, skills and outcomes – for teams and individuals who sit outside the departments we consider customer-facing. Instead of customer service training for your contact center agents, think of customer experience training for your accounting team. Why were they panicked?

Job 64

Job Custom Metrics SAP 64

TalentLMS

JANUARY 13, 2020

Delivering exceptional customer service. Using customer service games for employees, thousands of partners have started learning anytime, anywhere, and in a way that’s fun and meaningful. SAP’s approach to salesforce training. When it comes to sales training, nothing says “motivation” like an attractive incentive.

Gamification 94

Gamification Examples Training Train 94

Litmos

MAY 14, 2019

During SAP Customer Experience LIVE, we were honored to showcase our winners for our annual Lenny Awards! The Lenny Awards celebrate exceptional bu sinesses using training to create positi ve experiences for customers every day. . Best Sales Training Program. The winners are: Campaign for Tobacco-Free Kids.

SAP 40

SAP Sales Custom Services 40

Litmos

OCTOBER 29, 2019

Further adding to this, the diversity of the Winson Group teams ranged from sales staff, to technical service workers, office workers, site workers and more. Given that WHS compliance training can save lives, Winson Group reached out to SAP Litmos for a solution that enabled them to uphold the highest ethical goals and values.

Compliance Training 40

Compliance Training Diversity Training Services SAP 40

Litmos

APRIL 17, 2019

David Wilson, Founder and CEO at Fosway Group, Europe’s #1 HR industry analyst, joins us to share his thoughts on how learning contributes directly to your customers’ experience – and ultimately your organisation’s bottom line results. ~~~. Sales teams delivering add-on sales to existing customers.

Diversity Training 56

Diversity Training Metrics SAP Score 56

Litmos

SEPTEMBER 19, 2019

Your employees may have to take customer service courses, compliance courses, or state-mandated sexual harassment training, but you don’t need to build those courses yourself. . Sales Training: Some skills are very similar across industries. That’s where pre-made courses come in.

Sexual Harassment Training 40

Sexual Harassment Training HIPAA Training Compliance Training Harassment Training 40

eLearning 24-7

SEPTEMBER 30, 2022

This is why solutions back in the early 2000’s called ERPs – SAP, Oracle, JD Edwards and Peoplesoft took off, especially SAP. They still exist of course, SAP, Oracle, the others, plus Workday (founded by the guy who founded PeopleSoft). And again, the learning system vendor or e-learning provider? They will know.

Enterprise 52

Enterprise Learning System System vendor 52

Continu

MARCH 1, 2019

Omnichannel support, AI, end-to-end customer experience, and other trends are changing the customer support and outbound sales landscape every day. Customer Contact East. Frost & Sullivan’s conference is aimed at customer service and customer contact executives, so it includes lots of high-level breakout sessions.

Conference 40

Conference Captivate Customer Service Authoring Tools 40

Litmos

OCTOBER 15, 2019

Others are general sales or customer service courses, industry-specific courses, or training regarding things like soft skills. This can be particularly true of new workers, who have to learn a new sales pitch, or how to handle a difficult customer on the phone. . appeared first on SAP Litmos.

Compliance Training 51

Compliance Training Training Train Gartner 51

Litmos

NOVEMBER 25, 2019

It may be product training, if you’re a sales organization. It may teach your employees a process that helps them do their jobs — how to fix something, how to store something, a new script for a sales calls, etc. The post The Top Five Ingredients for a Perfect Training Recipe appeared first on SAP Litmos.

Sexual Harassment Training 72

Sexual Harassment Training Compliance Training HIPAA Training Harassment Training 72

Continu

MARCH 5, 2020

Because customers love the easy setup, quick learning curve, and very responsive customer service of this training tracking tool. Brainshark offers sales enablement software that helps businesses with training, coaching, and the content needed to prepare sales teams. Sales training solution training.

Track 59

Track Compliance Training Authoring Tools Blended Learning 59

Litmos

OCTOBER 15, 2019

Others are general sales or customer service courses, industry-specific courses, or training regarding things like soft skills. This can be particularly true of new workers, who have to learn a new sales pitch, or how to handle a difficult customer on the phone. . appeared first on SAP Litmos.

Compliance Training 40

Compliance Training Training Train Gartner 40

Litmos

APRIL 11, 2019

For example, the chart reveals that a high number of users are dissatisfied with the sales online training course and its lack of interactivity. After sales online training, check the books to see if orders are on the rise. For customer service online training, review client feedback. Notice New Habits.

Metrics 84

Metrics Compliance Training LMS Online 84

Litmos

JUNE 25, 2020

Business intelligence systems can record sales, manufacturing errors, customer service success and more. Marketers, interested in consumer behaviors, put in hooks to watch what customers were doing on sites. Marketers, interested in consumer behaviors, put in hooks to watch what customers were doing on sites.

Emergent 52

Emergent SAP Theory Performance Support 52

Litmos

MARCH 21, 2019

The employee trained to deliver that feeling and reinforce it would be ramping up the good feelings for the customer, and most likely leading to more sales for the brand. What can you do today to approach learning with more emotion for your employees and your customers?

Education 68

Education Cognitive SAP Custom 68

Litmos

FEBRUARY 4, 2020

Let’s say you want your team to get better at following your organization’s sales process. You may collect hard data, like the number of deals closed, and you may also collect anecdotal information, like sales managers’ observations on staff’s performance. The post The ROI of Training Your Employees appeared first on SAP Litmos.

ROI 64

ROI Metrics Training Train 64

Thinkdom

OCTOBER 16, 2023

It lowers your motivation: Doom scrolling can also sap your energy and enthusiasm for your work or learning. This way, they can avoid wasting time and energy on doom scrolling and focus on improving their sales performance. This way, employees can learn the best practices for customer service while having fun and staying focused.

Custom 52

Custom Solution Help Compliance Training 52

Litmos

MAY 6, 2019

Before I jump into today's post, All Roads Lead to Customer Experience, please allow me to invite SAP Customer Experience LIVE attendees to join my session in the SAP Litmos Thought-leader Track on Wednesday, May 8 at 9AM (ET) in Room C. How can you show them how all roads lead to customer experience?

Custom 40

Custom SAP Roles Score 40

eLearning 24-7

JUNE 25, 2019

Sales Enablement Platform T-Quad (Six Per Quad). These are systems that focus on sales training (also customer service – but they do not always pitch that). What they do have – most that is – are channels or playlists of sales content. So they are heavily focused on sales training.

vendor 48

vendor SumTotal Movie Sales 48

CLO Magazine

OCTOBER 31, 2018

It’s been an interesting path that’s brought Braden to her current role as global vice president and chief learning officer for Telus International, a worldwide provider of customer-service outsourcing and IT services. She began her career as a computer programmer for Xerox, fixing bugs and writing code. Michelle Braden.

Global 85

Global Learning Customer Service Teams 85

Continu

JUNE 23, 2019

If you are considering MindTickle for onboarding, coaching, sales enablement or learning, weigh your options before selecting this platform. Each of these competitors bring engaging learning experiences, several integrations, and high-level customer support. Sales training solution training. Noted customers. Key features.

Alternatives 40

Alternatives Authoring Tools Brainshark LMS 40

Mindflash

DECEMBER 16, 2011

Forget the calendars and Christmas sale TV ads. Business coach Jonathan Farrington has a pretty funny blog post featuring tips for running better, more efficient, and more interesting sales meetings. Whatever you do never, ever, hand out criticism en bloc because that is the most morale sapping thing you can ever do.

Blended Learning 70

Blended Learning Web Social Networks SAP 70

eLearning 24-7

MAY 1, 2020

A video assessment is based on speech patters/words used when practicing a scenario, sales training techniques, customer service techniques to the coach/mentor/manager. Right now, SAP Litmos (LMS) and Brainshark (a Sales Enablement Platform) definitely have it. In a good way. Expect others to join the club.

RFP 58

RFP Learning System System Authoring Tools 58

Litmos

JULY 18, 2019

Is it number of sales? For example, your customer service online training course will help improve customer satisfaction ratings, thereby, increasing repeat business and word-of-mouth advertising , which directly relate to your profit margin. New product design? New corporate learners enrolled?

Compliance Training 40

Compliance Training Training Train ROI 40

eLearning 24-7

FEBRUARY 25, 2019

What is a sales enablement platform and why if they pitch it for sales training, does it offer customer service training too? Up after them, are sales enablement platforms for training and learning. Sales Enablement Platforms. Most customers use them for sales training and customer support training.

Learning System 65

Learning System System Metrics Compliance Training 65