How to leverage Product Knowledge Training for Increased Sales
Infopro Learning
NOVEMBER 3, 2020
Today the customer experience is one of the top factors consumers consider before making a purchase. This is one of the many reasons why improving customer service is a high priority for many modern organizations. However, providing quality customer service now requires that your sales reps know more than just facts and features. To truly provide quality service your sales team must have a deeper understanding of the products and services your business offers.
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