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10 Customer Service Coaching Tools

Ed App

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. These can all help your team master the knowledge and skills needed to handle customers effectively. Customer Service Coaching Tool #1 – EdApp.

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10 Tools to Improve Retail Customer Service

Ed App

Using tools to improve retail customer service is essential to help onboard, train, and manage your employees. To help you with this, we’ve rounded up 10 tools to improve retail customer service to help rack up sales and meet your goals. Tool to Improve Retail Customer Service #1 – EdApp. Key features: Course library.

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10 Tools for Learning Management in Hotels

Ed App

Proper hotel management and hospitality training are essential in making sure hotel staff comply with hospitality standards and give guests the best customer service experience. These courses cover fundamental knowledge that your team will need to operate your hotel as effectively and as safely as possible.

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Why is the Electronic Book Reader a Must-Have in 2024?

Kitaboo

7 Reasons Why You Should Buy an eReader Portable Libraries Instant Book Search Support your Learning Goals Minimized Eye Strain and Fatigue Long Battery Life Enhance your Vocabulary Save money on books II. With KITABOO, you can monitor your progress, explore new concepts, and expand your knowledge base with ease.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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10 Udemy Alternatives

Ed App

We’ve listed our recommended Udemy alternatives so you can explore more eLearning approaches or formats other than Udemy’s long, video-based courses. To upgrade your skills, you can look into EdApp’s growing course library that already consists of over 1000+ free courses available. Key features: Course library.

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8 Overlooked Mobile Learning Benefits For Customer Service Online Training

Litmos

Is mobile learning a viable addition for your customer service online training course? 8 Mobile Learning Benefits For Customer Service Online Training You Might Ignore. We often think of customer service employees sitting at a support center fielding calls or tackling returns, exchanges, and general complaints from behind the counter.