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DEI Metrics: What, Why and How


Recent research from Boston Consulting Group —which spanned 27,000 employees in 16 countries—illustrated the different ways in which DEI (Diversity, Equity and Inclusion) initiatives boost financial performance. Below are four ways that setting DEI goals and metrics can help advance an organization’s progress.

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What Is Involved in Properly Doing Performance

Upside Learning

So, what do we need to be doing to have a performance focus? Instead, we need to recognize that our goal is to ensure that the organization’s performance is at the level necessary. What’s important here are the levels of performance. Then we need to identify why and provide an appropriate intervention.


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How does a Digital Adoption Platform Help Customer Support?


The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. Companies can turn satisfied customers into booming businesses by providing the right training, technology, and work environment. Wondering what a digital adoption platform is and how it can help your customer support team?

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Unlocking sales success: Key sales metrics and insights


Key sales metrics you should know Insights from sales metrics can help businesses thrive in a competitive business landscape. But what metrics should you monitor to gather the most useful insights? Revenue metrics Sales revenue What: The bread and butter of your business. Here’s a rundown.

Metrics 52
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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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Building a Strong Employee Onboarding Process: Key Elements and Best Practices

Infopro Learning

Employee onboarding is a comprehensive process that seamlessly introduces new employees into an organization, providing them with the necessary knowledge and understanding of the company’s culture, policies, and procedures. Pre-boarding activities also help to build excitement and anticipation for the new hire’s first day.

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HSD Metrics and TiER1 Impact Join Forces

TIER1 Performance

HSD Metrics and TiER1 Impact have joined forces to provide a comprehensive suite of data and consulting services to clients looking to improve employee experience, recruitment, engagement, and retention. TiER1 Impact, parent company of TiER1 Performance and XPLANE, has invested a 40% share in HSD Metrics.

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